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DoubleTree by Hilton Metropolitan - New York City, New York

4 stars
569 Lexington AveNew YorkNY10022United States of America, 855-239-9478
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Good3.9 / 5
Location
Great location
Cleanliness
Clean
WiFi
Regular internet service
Vibe
Vibe is not too good
3181See all 3,181 Hotels.com reviews
From 3,842 reviewsTripAdvisor Traveller Rating
  • New York, NY (JRB-Downtown Manhattan Heliport) 13-min drive; 5.7 miles/9.2 km
  • New York, NY (LGA-LaGuardia) 16-min drive; 9.1 miles/14.7 km
  • New York, NY (JFK-John F. Kennedy Intl.) 25-min drive; 16.7 miles/26.9 km
  • Newark, NJ (EWR-Liberty Intl.) 31-min drive; 15.9 miles/25.6 km
  • New York Grand Central Terminal Station 10-min walk; 0.5 miles/0.8 km
  • New York W 32nd St. Station 28-min walk; 1.4 miles/2.3 km
  • New York Penn Station 7-min drive; 1.6 miles/2.7 km
  • Lexington Av.-53 St. Station 4-min walk; 0.2 miles/0.3 km
  • Lexington Av.-63 St. Station 4-min walk; 0.2 miles/0.3 km
  • 51 St. Station 5-min walk; 0.2 miles/0.4 km
  • Self parking (surcharge)
  • Valet parking (surcharge)

DoubleTree by Hilton Metropolitan - New York City, New York

Hotel Info: 855-239-9478

from $149
  • Deluxe Room, 1 Queen Bed, Accessible, Non Smoking
  • 1 King Pure Allergy Friendly
  • 1 King Accessible NoSmkg
  • Suite, 1 King Bed, Balcony
  • Standard Room, 1 Queen Bed, Accessible
  • Room, Accessible, Non Smoking
  • Junior Suite, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible
  • Junior Suite, 1 King Bed
  • Suite, Accessible, Non Smoking
  • Deluxe One King Bed, Roll In Shower
  • Standard Room, 2 Double Beds, Accessible
  • Classic Room
  • Standard Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 1 King Bed
  • One King Bed Non-Smoking
  • Standard Room, 1 King Bed, Accessible
  • Group Room
  • zz
  • Non-Smoking (Run of House)
  • Deluxe Room, 1 King Bed, Accessible
  • Standard Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed, Accessible
  • zz
  • Room, Accessible, Non Smoking
  • Deluxe Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 764 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 60 lb

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 63 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD $100.00 per pet, per stay

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1961
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Met Bar - Onsite lobby lounge.

Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

DoubleTree by Hilton Metropolitan - New York City, New York’s small print

Also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 63 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD $100.00 per pet, per stay

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 3181 reviews

DoubleTree by Hilton Metropolitan - New York City, New York
Excellent4.0 / 5
Well located with modern rooms.
The hotel is located within walking distance from a lot of sites. The room was very nice and modern, but the bed wasn't very comfortable. The staff was always very busy and not very warm but there were no problems with the room, etc. The rooms were very large for New York City standards.
1 night romance trip
DoubleTree by Hilton Metropolitan - New York City, New York
Outstanding5.0 / 5
Eat breakfast!!
Quick getaway! Great location. Breakfast in hotel is amazing!!
1 night romance trip
DoubleTree by Hilton Metropolitan - New York City, New York
Good3.0 / 5
The lobby and bar are nice, but the rooms, while clean and comfortable, are a bit run down and dated.
1 night business trip
DoubleTree by Hilton Metropolitan - New York City, New York
Fair2.0 / 5
Customer Service could have been better
The first night we stayed, the air condition in our room was not working. This was unfortunate as it was hot and humid outside. The hotel was not able to swith our rooms that night and did not offer us any other accomadations other than a fan. The hotel switched our room for the remainder of our stay. The concerige was not helpful. This hotel is near the E line. Unfortunately for us, there was scheduled E line maintanence during the weekend we were there. We asked our concerige how we should take the public transportation to JFK. The concerige gave us conflicting subway directions, so we decided to just go with the route we originally planned (which worked out fine). We also asked the bell boy the cost of taxi to get to the airport ($60usd). The bell boy was aggressive in booking the taxi for us as he touted the taxis work directly with the hotel and is just a flat fee. He wanted to book us a taxi even when we told him we did not want to take it to the airport. He then looked quite dissapointed when we insisted we did not want to take it to the airport. I didn't appreciate the bell boy pressuring us. The hotel itself was comfortable, just a little old.
3 night trip with friends
DoubleTree by Hilton Metropolitan - New York City, New York
Outstanding5.0 / 5
Quick trip
Got a free upgrade on room, nice plus. Friendly staff, just stayed for 2 days. Good location. Spent little time in room.
2 night romance trip

See all reviews

DoubleTree by Hilton Metropolitan - New York City, New York

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