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DoubleTree by Hilton Metropolitan - New York City, New York

4 stars
569 Lexington AveNew YorkNY10022United States of America, ‏‎855-239-9478
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Good3.9 / 5
Location
Great location
Cleanliness
Clean
WiFi
Regular internet service
Breakfast
Bad breakfast
3266See all 3,266 Hotels.com reviews
From 3,655 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Metropolitan - New York City, New York

Hotel Info: 855-239-9478

from $139
  • Deluxe Room, 1 Queen Bed, Accessible, Non Smoking
  • 1 King Pure Allergy Friendly
  • 1 King Accessible NoSmkg
  • Suite, 1 King Bed, Balcony
  • Standard Room, 1 Queen Bed, Accessible
  • Room, Accessible, Non Smoking
  • Junior Suite, Accessible, Non Smoking
  • Standard Room, 1 Queen Bed, Accessible
  • Junior Suite, 1 King Bed
  • Suite, Accessible, Non Smoking
  • Deluxe One King Bed, Roll In Shower
  • Standard Room, 2 Double Beds, Accessible
  • Classic Room
  • Standard Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 1 King Bed
  • One King Bed Non-Smoking
  • Standard Room, 1 King Bed, Accessible
  • Group Room
  • zz
  • Non-Smoking (Run of House)
  • Deluxe Room, 1 King Bed, Accessible
  • Standard Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 Queen Bed, Accessible
  • zz
  • Room, Accessible, Non Smoking
  • Deluxe Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 764 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 60 lb

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 63 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD $100.00 per pet, per stay

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
Things to do
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1961
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Met Bar - Onsite lobby lounge.

Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

DoubleTree by Hilton Metropolitan - New York City, New York’s small print

Also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 63 per day

Breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD $100.00 per pet, per stay

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 3266 reviews

DoubleTree by Hilton Metropolitan - New York City, New York
Outstanding5.0 / 5
Loved the location. Walking distance to almost everything. Great restaurants 1-2 blocks away. Great shopping very close by. Would definetly recommend to all.
4 night romance trip
DoubleTree by Hilton Metropolitan - New York City, New York
Outstanding5.0 / 5
NYC Trip
My husband and I decided to head to NYC for our 10 year Wedding Anniversary. Initially, we chose Doubletree because of the low price. After arriving at the hotel, I was blown away by the appearance of the hotel. For once, the hotel ACTUALLY lookes like it appeared in the pictures I looked at online. Upon check-in, we were greeted by the friendly staff and I fell in love with the cookies they provided us as welcome treats. We stayed a total of 4 days/3nights and not once did we have a negative thought or any negative issues with our stay at this hotel. There were grocery stores, pharmacy, subways, restaurants and bars all within walking distance of this hotel not ro Mention, Rockerfeller and Times Square are 10 mins away on foot. After checking out, they offered to hold our luggage until we left to the airport and we agreed. Our luggage was kept safe until we were ready to pick it up. I highly recommend this hotel and my husband and I will definitely stay here again for our next family vacation. Thank you Doubletree!
3 night romance trip
DoubleTree by Hilton Metropolitan - New York City, New York
Excellent4.0 / 5
Very centrally located
All good. Concierge kept sending me to restroom when i asked for restaurant. I have a NY accent. Lol. Breakfast buffet was ridiculously overpriced.
3 night family trip
DoubleTree by Hilton Metropolitan - New York City, New York
Good3.0 / 5
Some staff where nice like the housekeeper but the desk person was rude but the bag check guy was nice and helpful
1 night family trip
DoubleTree by Hilton Metropolitan - New York City, New York
Excellent4.0 / 5
Overall a nice hotel but staff was lacking
Right away my stay wasn't very pleasant. I was next in line to check in and when the person behind the counter called for the next person in line, i grabbed my bags to move to the counter and the person at the desk said "no not you" and took the person behind in line. Left me with a real sour taste in my mouth right away. People say I look young but for someone on the staff to pass over me is honestly upsetting. Once I was finally helped, I was told my room wasnt ready yet, which is understandable, so my girlfiend and I sat in the lobby and just talked for a bit. We then noticed the staff being slightly hostile towards each other right infront of the guests in the lobby. Not even being discrete either. Just seemed very unprofessional. The room was clean and comfy. Decent sized bathroom. Good location in East Midtown. A nice hotel overall but some of the staff may need some kind of review.
2 night romance trip

See all reviews

DoubleTree by Hilton Metropolitan - New York City, New York

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