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Hotel Shelley, a South Beach Group Hotel, Miami

2.5 stars
844 Collins AveMiami BeachFL33139United States of America, ‏‎800-491-6126
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Good3.3 / 5
Bar and Beverages
Bar is awesome
Value for money
Best value for money
Pool
Great pool
Comfort
Uncomfortable
510See all 510 Hotels.com reviews
From 1,230 reviewsTripAdvisor Traveller Rating

Hotel Shelley, a South Beach Group Hotel, Miami

Hotel Info: 866-539-8117

from $78
  • Standard Room, 1 Queen Bed
  • Standard Room Non-Refundable
  • Standard Room
  • Standard Room (180 sq ft)
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 49 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Shelley Miami Beach
  • Shelley Hotel
  • Shelley Miami Beach
  • Shelley Hotel Miami Beach
  • Hotel Shellys

Policies

Gift cards are not accepted as payment for room reservations or deposits.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100 per stay

Pet deposit: USD 100.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Beach towels
  • Airport shuttle
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Valet parking costs USD 40.00 per day with in/out privileges

Pets are allowed for an extra charge of USD 25.00 per pet, per day

In the hotel

Food and drink
  • Bar/lounge
Things to do
  • Beach towels
  • Use of nearby fitness center (discount)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1931
  • ATM/banking
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Shelley, a South Beach Group Hotel, Miami’s small print

Also known as

  • Hotel Shelley Miami Beach
  • Shelley Hotel
  • Shelley Miami Beach
  • Shelley Hotel Miami Beach
  • Hotel Shellys

Policies

Gift cards are not accepted as payment for room reservations or deposits.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100 per stay

Pet deposit: USD 100.00 per stay

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Beach towels
  • Airport shuttle
  • Shuttle service
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • In-room safe
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Valet parking costs USD 40.00 per day with in/out privileges

Pets are allowed for an extra charge of USD 25.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 510 reviews

Hotel Shelley, a South Beach Group Hotel, Miami
Poor1.0 / 5
Gross!!
Overall the hotel stay was pretty much not ok the hotel has cochroaches and bed bugs very discusting! They were not accomadating at all when they were confronted about the situation. They denied that they had that issue. We even brought the bugs down in a napkin.
1 night trip with friends
Hotel Shelley, a South Beach Group Hotel, Miami
Poor1.0 / 5
Bad experience
The room was congested and they have outdated computer system so it took them 2 hours to let us check in that ridiculous Also the crowd in the hotel who stayed was junky
2 night family trip
Hotel Shelley, a South Beach Group Hotel, Miami
Poor1.0 / 5
Pass on the one folks
A poor experience and I would not recommend. The AC didn't work well, the rom was way too small, the door didn't even open all the way, it hit the bed....
1 night family trip
Hotel Shelley, a South Beach Group Hotel, Miami
Fair2.0 / 5
Hotel Shelley.
For the location, the price wasn't bad but next time we'll find another hotel just to avoid any hassle. The customer service could have been a lot better. Most employees were kind but the front desk attendant was rude, condensing with a nonchalant attitude. They don't provide early check-in times so the small lobby was filled with luggage everywhere. Upon asking for the complimentary beach towels that their website advertises they provide, they "ran out" until I asked for a supervisor. We had to ask for room service, more soap & more bathroom towels multiple times before going to the front desk to pick them up over selves. Upon picking up the towels & soap we noticed the attendant on YouTube watching videos while the phone just rang. Save yourself the headache, there's plenty of other hotels to choose from. The Bartender & some other employees were very kind so provided they replace a few bad apples this would be a nice place to stay.
2 night trip with friends
Hotel Shelley, a South Beach Group Hotel, Miami
Poor1.0 / 5
When tried to check in they told me that they overbooked and they did not have any rooms for me to go to chesterfield which i did NOT pick Chesterfield. To get to Chesterfield to get told they do not have a 2 bed only one bed when booked months back at shelley for two beds then they made a mockery of me being upset kn the lobby whispering amongst themselves laughing. I sat in lobby for 2 hours as i was on the phone with who i booked through trying to see why i paid for a room and get told i do not have a room. They hotelcollect number had me on the phone for almost a hour and a half and gave me a run around just passing me from rep to rep and denied me speaking to supervisor. Then manager of hotel ignorrd me and kept walking away saying i paid for one room not two and when i showed him confirmation for twl he told me it was not correct. This is the WORST establisment in Miami. After all of that come to find out they did have two rooms but would not give me a room with two beds for me and my brother. So they lied to me and told me i have to pay an additional $150 for another bed but sent me way to 20th in collins to stay. I would never recommend this hotel and two people after me they did their reservations the same told them was no room for them with purchased amount of beds.
3 night trip with friends

See all reviews

Hotel Shelley, a South Beach Group Hotel, Miami

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