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Ayres Suites Ontario at the Mills Mall

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Executive King Studio Suite | Premium bedding, down comforters, pillowtop beds, in-room safe
Outdoor pool
Executive 2 Queen Studio Suite | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Junior Suite, 1 King Bed with Sofa bed | Living area | 32-inch flat-screen TV with satellite channels, TV, iPod dock

Overview of Ayres Suites Ontario at the Mills Mall

Ayres Suites Ontario at the Mills Mall

3.0 star property
Central Ontario hotel with 1 outdoor pools, connected to a shopping center

8.8/10 Fabulous

1,000 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
The price is $179
Price available on 12/9/2022
Map
4370 Mills Circle, Ontario, CA, 91764

Room options

About this area

What's nearby

  • Heart of Ontario
  • Ontario Mills Shopping Mall - 1 min drive
  • Ontario Convention Center - 8 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 8 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 25 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 39 min drive
  • Rancho Cucamonga Station - 7 min drive
  • Montclair Station - 11 min drive
  • Upland Station - 12 min drive
  • Free airport shuttle

Restaurants

  • Chick-fil-A - 4 min walk
  • In-N-Out Burger - 5 min walk
  • Big Catch Seafood House - 5 min walk
  • Tokyo Wako - 6 min walk
  • Outback Steakhouse - 7 min walk

About this property

Ayres Suites Ontario at the Mills Mall

Ayres Suites Ontario at the Mills Mall is just 3.3 mi (5.2 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the outdoor pool, and the spa tub makes for a relaxing end to the day. The helpful staff and location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • An adult age 18 or older must assume all liability for the booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Shopping
  • Use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1500 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 125 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)
  • SafeStay (AHLA - USA)
  • COVID-19 Guidelines (WHO)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Ayres Ontario Mills Mall
Ayres Suites Hotel Ontario Mills Mall
Ayres Suites Ontario Mills Mall
Ayres Suites Ontario Mills Mall Hotel
Ayres Suites
Ayres Suites Ontario at the Mills Mall Hotel
Ayres Suites Ontario at the Mills Mall Ontario
Ayres Suites Ontario at the Mills Mall Hotel Ontario

Frequently asked questions

Does Ayres Suites Ontario at the Mills Mall offer free cancellation for a full refund?
Yes, Ayres Suites Ontario at the Mills Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ayres Suites Ontario at the Mills Mall?
As of Dec 2, 2022, prices found for a 1-night stay for 2 adults at Ayres Suites Ontario at the Mills Mall on Dec 9, 2022 start from $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ayres Suites Ontario at the Mills Mall?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ayres Suites Ontario at the Mills Mall?
Yes, there's an outdoor pool.
Are pets allowed at Ayres Suites Ontario at the Mills Mall?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ayres Suites Ontario at the Mills Mall?
Yes, there's free self parking.
Is airport shuttle service offered by Ayres Suites Ontario at the Mills Mall?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Ayres Suites Ontario at the Mills Mall?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Ayres Suites Ontario at the Mills Mall and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Ayres Suites Ontario at the Mills Mall also has a fitness center.
Are there restaurants at or near Ayres Suites Ontario at the Mills Mall?
Yes. Nearby restaurants include Chick-fil-A (4-min walk), In-N-Out Burger (5-min walk), and Big Catch Seafood House (5-min walk).
What's the area around Ayres Suites Ontario at the Mills Mall like?
Ayres Suites Ontario at the Mills Mall is a short 8-minute drive from Los Angeles - Ontario Intl. Airport (ONT) and 5 minutes' walk from Ontario Mills Shopping Mall. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Dirty pool and luke warm hot tub
Dirty pool and hot tub, full of dirt and debris. Asked manager if temp of hot tub could be increased beyond luke warm with its sad little jets. Nope, wasn't willing to adjust it, in the name of safety, she said to her poor young minion who had to sheepishly relay the message to me. I've noticed a lot of hotels have reduced service, all in the name of safety in the past couple years. It's the go-to phrase to be reduce service and expectations to save them pennies. Other than the pool and hot tub, the place was fairly clean, breakfast was yummy, and all the minimum wage minions working there were polite. So kind of a mixed bag. I wouldn't go back to this place though at this price.
Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

MICHAEL, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Noise noise noise
A bunch of youngsters staying at the hotel making loud noises. people running,slamming doors, Loud talking and laughing until 3:00 am. I was shocked and surprised because I was told by the hotel staff that there’s a no noise policy after a certain time BUT it wasn’t enforced so I didn’t get much sleep. I’m tired and very dissatisfied
hartley, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good and bad
Everything was ok , i like how the toom have so much space, the only problem is the bed for some reason we did not get some sleep becuase the bed was uncomfy the pillow was flat, and i dont know whats in the room but its giving me a bad vibes? Like i cant literally breath been coughing but soon we left i was fine the whole time, so i dont know whats going on
stella, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

So much potential!
This is could be one of the nicest and most affordable spots in this area. Close to everything. That being said, service let it down big time. Front desk were more concerned to catering to airline staff that arrived half way thru my check in. My first time at a Ayres and did not sit well with someone that travels alot. Didnt bring my tape measure but king size bed was questionable on size, overall room was clean despite loose bath tiles and dust. Breakfast was good, other guests treated it like a playground for their kids. Good selection of hot food otherwise. On site security for parking lot was reassuring.
Rebecca L, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edward, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dena, 1-night family trip
Verified Hotels.com guest review