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All properties in Frankfurt, Hessen, Germany

Mercure Hotel Kaiserhof Frankfurt City Center

Upscale hotel in Bahnhofsviertel with bar/lounge

  • Free WiFi in lobby
From
$80

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Hotel Bar
  • Hotel Bar
  • Standard Room, 2 Twin Beds - Bathroom
  • Standard Room, 2 Twin Beds - Bathroom
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1 / 55Hotel Bar
Kaiserstr. 62, Frankfurt, 60329, HE, Germany
8.4.Very Good.
  • This hotel was your run of the mill hotel. The things that stood out to me here was the…

    Aug 4, 2021

  • Great location, walking distance to city center and Römerberg Square.

    Jul 20, 2021

See all 289 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Transportation options
Dining options
Shopping
  • Parking available
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 106 guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Self parking
  • Business center

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • In Bahnhofsviertel
  • Kaiserstrasse - 1 min walk
  • Financial District - 1 min walk
  • English Theatre - 5 min walk
  • Museumsufer - 5 min walk
  • Commerzbank Tower - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Twin Beds
  • Standard Double Room, 1 Double Bed
  • Standard Room, 2 Twin Beds
  • Privilege, Twin Room, Multiple Beds
  • Privilege, Suite, 1 Double Bed

What’s around

Landmarks

  • In Bahnhofsviertel
  • Kaiserstrasse - 1 min walk
  • Financial District - 1 min walk
  • English Theatre - 5 min walk
  • Museumsufer - 5 min walk
  • Commerzbank Tower - 7 min walk
  • European Central Bank - 7 min walk
  • Frankfurt Opera House - 8 min walk
  • Jewish Museum - 9 min walk
  • Maintower - 9 min walk
  • Nizza - 10 min walk

Getting around

  • Frankfurt Airport (FRA) - 21 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 3 min walk
  • Frankfurt Central Station (tief) - 3 min walk
  • Frankfurt (Main) Central Station - 8 min walk
  • Münchener Straß/ Frankfurt Central Tram Stop - 3 min walk
  • Central U-Bahn - 4 min walk
  • Central Station South Side Tram Stop - 5 min walk
map
See on map
Kaiserstr. 62, Frankfurt, 60329, HE, Germany

At a glance

Hotel size

  • This hotel has 106 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-3:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (EUR 21 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (meters) - 300
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1980
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

Languages Spoken

  • English
  • German
  • Italian
  • Spanish
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels
  • Tablet computer

Stay connected

  • Desk
  • Free weekday newspaper
  • Free long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Executive Lounge - Onsite bar. Happy hour is offered.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

ParkingPay at property

  • Self parking costs EUR 21 per day
  • Parking height restrictions apply

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash.

Also known as

  • Kaiserhof Frankfurt City Center
  • Mercure Hotel Kaiserhof Frankfurt City Center Hotel Frankfurt
  • Mercure Hotel Frankfurt City Center
  • Mercure Hotel Kaiserhof
  • Mercure Hotel Kaiserhof Frankfurt City Center
  • Mercure Kaiserhof
  • Mercure Kaiserhof Frankfurt City Center
  • Mercure Hotel Kaiserhof Frankfurt City Frankfurt
  • Mercure Hotel Kaiserhof Frankfurt City Center Hotel
  • Mercure Hotel Kaiserhof Frankfurt City Center Frankfurt

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Mercure Hotel Kaiserhof Frankfurt City Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 21 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 3:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Indigo (4-min walk).
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course.
8.4.Very Good.
  • 8.0.Very Good

    Really good and recommend

    Hotel is brand new, staff is excellent, the rooms are big and comfortable, very clean. Due to location, near to Frankfurt Hbf, some caution is needed to avoid pickpockets.

    A M, 2 night trip, Aug 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super clean , very helpful and friendly hotel staff, beautiful room, liked it so much extended my stay a night , would recommend to friends

    CharlieeeC, 2 night trip with friends, Jun 16, 2020

    Verified Expedia guest review

  • 6.0.Good

    The hotel is dated. The room is very small for two people. The worst is the bathroom amenities. The shower head is not functional at all . I had a very hard time to take a good shower during the four days there. The vanity top is a joke to use. What a shame for such a label of four stars hotel to provides such a lousy amenities. Only good thing is their breakfast with good selection of food. Hope the management will receive this feedback and improve the problems soon.

    Loren, 4 night romance trip, Dec 1, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice and clean hotel in the center of Frankfurt withen walking distance f RT om the main rail station. Staff are very friendly.

    Bargas, 1 night trip, Oct 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Two blocks from the main train station and a great hotel.

    1 night family trip, Oct 20, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The location was excellent within easy walking distance to the train station and the old section.

    1 night trip with friends, Oct 8, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good Location

    John, 1 night trip, Sep 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good staff, nice room, excellent breakfast. They don't take credit/debit card for paying the city taxes. It's very closed to the train station but the nearby streets are not so nice.

    Ericka, 2 night romance trip, Sep 18, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The hotel itself is perfect, the location is really close to the main train station and its a close walk to the old town. Only thing is the area around the main train station is a hang out for druggies and homeless. But if you stay on the street the hotel is on, you will be fine. Honestly we wish we'd stayed there longer, but we only had a day layover in Frankfurt. It was a beautiful and very comfortable hotel with great service. The beds were extra comfy!

    Brandon, 1 night trip, Sep 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very convenient location, good value, good sleep - quiet and AC. Breakfast seemed a bit pricey but was good.

    4 night trip with friends, Aug 29, 2019

    Verified Orbitz guest review

See all 289 reviews