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Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt

4 starsHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Kaiserstr. 62FrankfurtHE60329Germany
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Good3.8 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Comfort
More comfort would be nice
310See all 310 Hotels.com reviews
From 986 reviewsTripAdvisor Traveller Rating

Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt

from $66
  • Superior Room, 1 Double Bed
  • Suite, 1 Full Bed (Privilege)
  • Standard Room, 2 Single Beds
  • Privilege, Room, 2 Single Beds
  • Superior Room, 2 Single Beds
  • Standard Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • No parking

Also known as

  • Kaiserhof Frankfurt City Center
  • Mercure Hotel Frankfurt City Center
  • Mercure Hotel Kaiserhof
  • Mercure Hotel Kaiserhof Frankfurt City Center
  • Mercure Kaiserhof
  • Mercure Kaiserhof Frankfurt City Center
  • Mercure Hotel Kaiserhof Frankfurt City Frankfurt

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Parking is available nearby and costs EUR 30 per 24 hours

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

WiFi is available in guestrooms for EUR 9.50 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 9.50 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Personal motorized watercraft on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 430
  • Conference space size (meters) - 40
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1980
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free long-distance calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt’s small print

Also known as

  • Kaiserhof Frankfurt City Center
  • Mercure Hotel Frankfurt City Center
  • Mercure Hotel Kaiserhof
  • Mercure Hotel Kaiserhof Frankfurt City Center
  • Mercure Kaiserhof
  • Mercure Kaiserhof Frankfurt City Center
  • Mercure Hotel Kaiserhof Frankfurt City Frankfurt

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Parking is available nearby and costs EUR 30 per 24 hours

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

WiFi is available in guestrooms for EUR 9.50 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 9.50 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 310 reviews

Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt
Outstanding5.0 / 5
Lection
Great location for travelers without car
1 night romance trip
Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt
Good3.0 / 5
Good value hotel
The hotel location is close to main station which is very conventient. The price is also good value to the overall quality. Since the hotel is located at a busy area, it would be great if the hotel has air-conditioning so window can be closed at night for better sleeping environment.
4 night romance trip
Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt
Outstanding5.0 / 5
A convenient hotel with very friendly staffs
There are quite a few good restaurants within 5 minutes' walk from this hotel. The Frankfurt train station is also within 5 minutes' walk from this hotel.
5 night trip
Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt
Excellent4.0 / 5
Nice stay
Very good
3 night family trip
Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt
Excellent4.0 / 5
Good help / Good People
Front desk help was very good. They provided a lot of help on where to go, where to eat and how to get there. Great knowledge and good patience.
4 night family trip

See all reviews

Mercure Hotel Kaiserhof Frankfurt City Center, Frankfurt

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