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Hotel De Lanzi, Florence

3 stars
Via Delle Oche 11FlorenceFI50122Italy, 800-491-6126
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Good3.8 / 5
Location
Great location
Service
Fantastic service
Value
Value for money could be better
WiFi
WiFi system needs upgrading
355See all 355 Hotels.com reviews
From 449 reviewsTripAdvisor Traveller Rating

Hotel De Lanzi, Florence

Hotel Info: 866-539-8117

from $46
  • Standard Double or Twin Room
  • Standard Triple Room
  • Single Room
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 10 kg

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Also known as

  • De Lanzi
  • De Lanzi Florence
  • Hotel De Lanzi Florence
  • Hotel Lanzi
  • De Lanzi Hotel Florence
  • Hotel Lanzi Florence
  • Lanzi Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 25 per day

Cribs/Infant beds are available for EUR 10.00 per night

Pets are allowed for an extra charge of EUR 20.00 per pet, per day

WiFi is available in guestrooms for EUR 5 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 5 per day (rates may vary)

In the hotel

Food and drink
  • Free continental breakfast
  • Bar/lounge
  • Room service (during limited hours)
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Library
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe

Hotel De Lanzi, Florence’s small print

Also known as

  • De Lanzi
  • De Lanzi Florence
  • Hotel De Lanzi Florence
  • Hotel Lanzi
  • De Lanzi Hotel Florence
  • Hotel Lanzi Florence
  • Lanzi Florence

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

Valet parking costs EUR 25 per day

Cribs/Infant beds are available for EUR 10.00 per night

Pets are allowed for an extra charge of EUR 20.00 per pet, per day

WiFi is available in guestrooms for EUR 5 per 24-hour period (rates may vary)

WiFi is available in public areas for EUR 5 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 355 reviews

Hotel De Lanzi, Florence
Poor1.0 / 5
Worst customer service
We stayed here two nights. The first night, the small shower drained slowly (read: took >1hr to drain). We let the front desk know the next morning. The next night, we arrived home late and again tried to take showers. The drain did not drain at all, and after a 3min shower, water was overflowing onto the bathroom floor. We called the front desk for more towels to sop up the wet (it was midnight). The next morning, as we checked out, we told the front desk again about the shower (we had expected it would be fixed after the first complaint). We were told it was our fault and we would receive no money back and nothing could be done, as we "had breakfast and a clean bed for sleeping." We were yelled at in the lobby in front of other guests in full earshot of the breakfast area. In the end, we decided to cut out losses and just get the heck out of there. Aside from that issue, the room is super dated, NO free wifi, breakfast is basic (croissants and meat and coffee). What you pay for is the LOCATION! Amazing spot right by the Duomo. You certainly don't pay for a shower. With similarly priced hotels plentiful in the area, go somewhere else where you're appreciated as a customer and not yelled at and berated in public for wanting a functional shower (or some sort of refund for the lack thereof!). We were sad to leave Florence, but grateful to be out of Hotel de Lanzi.
2 night romance trip
Hotel De Lanzi, Florence
Good3.0 / 5
Hotel was as advertised. Nothing fancy but clean and served the purpose.
1 night romance trip
Hotel De Lanzi, Florence
Excellent4.0 / 5
Nice hotel in great location but no free wifi
The hotel is about a 12 minute walk from the train station and literally a block away from the Duomo. The main disadvantage to this hotel is that you need to pay for wifi, it's NOT free. It's about 10 euro for 3 days but I think free wifi should be standard at a hotel, especially since this is a decently nice hotel. The lobby is one flight up from the street entrance and can be reached via stairs or elevator. The room faced out to a street alley that sort of had a courtyard type area but I would not advertise it as courtyard views, which is what it was advertised as. There is a TV with some international channels. Shower has good water pressure. And location is great, though you have to remember the church bells will ring starting early in the day until late. Breakfast was not that great. The croissants and bread were a little stale and tasted straight from a package. The coffee and cappuccino was not good. The yogurt was decent. Staff is helpful. They helped me look up the location and times of the shuttle bus to the airport.
3 night trip
Hotel De Lanzi, Florence
Outstanding5.0 / 5
my time in florence
My room was uncomfortably cold, I did tell the front desk and they gave me an extra blanket. I would like to have had a hot pot in my room to make tea as I was always so cold
5 night trip with friends
Hotel De Lanzi, Florence
Outstanding5.0 / 5
EXCELLENT PLACE
EXCELLENT
3 night trip

See all reviews

Hotel De Lanzi, Florence

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