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Hotel Oceania Cartagena

Photo gallery for Hotel Oceania Cartagena

Terrace/patio
Exterior
Desk, blackout curtains, free WiFi, bed sheets
Restaurant
Interior detail

Overview of Hotel Oceania Cartagena

Hotel Oceania Cartagena

3.0 star property
3-star hotel, convenient for Castillo Grande Beach

6.8/10 Good

13 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
Calle 1 No. 3-231, El Laguito, Cartagena, Cartagena, 130001
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In El Laguito
  • Bocagrande Beach - 2 min drive
  • Cartagena de Indias Convention Center - 7 min drive
  • Clock Tower - 7 min drive
  • Ayala Center - 15 min drive
  • Blanca Beach - 97 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 23 min drive

Restaurants

  • Society Bar At Hilton - 1 min walk
  • Kiosco El Bony - 13 min walk
  • Cilantro Cevicheria & Restaurant - 12 min walk
  • Riquisimo BBQ Restaurante - 4 min walk
  • Dolce & Salato - 11 min walk

About this property

Hotel Oceania Cartagena

Hotel Oceania Cartagena puts you 2.9 mi (4.6 km) from Ayala Center. Other features include a terrace and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 44 lb per pet)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Reception hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately COP 35000 for adults and COP 25000 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 17 October:
  • Laundry facilities

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 60000 per day
  • Pets are allowed for an extra charge of COP 60000 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hotel Oceania Cartagena Hotel
Hotel Oceania Cartagena Cartagena
Hotel Oceania Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Oceania Cartagena offer free cancellation for a full refund?
Yes, Hotel Oceania Cartagena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Oceania Cartagena?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Oceania Cartagena?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lb per pet. There's a charge of COP 60000 per pet, per night, and there's also a deposit of COP 60000 per day.
Is parking offered on site at Hotel Oceania Cartagena?
Sorry, there's no on-site parking at Hotel Oceania Cartagena.
What are the check-in and check-out times at Hotel Oceania Cartagena?
You can check in from 3:00 PM - midnight. Check-out time is 1:00 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Oceania Cartagena?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (15-min walk) is nearby.
What is there to do at Hotel Oceania Cartagena and nearby?
Hotel Oceania Cartagena has a garden.
What's the area around Hotel Oceania Cartagena like?
Hotel Oceania Cartagena is a short 5-minute walk from Castillo Grande Beach and 7 minutes' walk from El Laguito Beach.

Reviews

6.8

Good

7.5/10

Cleanliness

6.8/10

Staff & service

8.5/10

Amenities

7.0/10

Property conditions & facilities

7.1/10

Eco-friendliness

Reviews

6/10 Good

Pésimo servicio
Muy malo el servicio. Desde el check in hasta la salida. Nada de colaboración, déspotas y cero interés por negocios ya que tengo un grupo grande y no me dieron ni siquiera la información adecuada. Nada que ver con la excelencia cuando perteneció a la cadena Estelar. Descuidados y cero profesionales del sector. Troste decirlo pero así es.
Andres, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, affordable hotel
The location is good. Near the beach and nany places to eat. The hotel has an elevator but the wont let you use it due to covid. Which is odd. We were on the 4th floor so thst was inconvenient. The hotel room over all was nice, spacious and clean. The toilet took a long time to fill but other than that the room was comfortable. The daily breakfast was simple but good
Maria, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Extremely Disappointed....
Though there is alot of potential for the Hotel leftover from the previous ownership either management or current ownership don't care about customer service and occupant comfort.. The elevator did not work during my entire stay, breakfast was a sham with the ants eating better than me as they crawled all over the table and all common areas offered no relief from outdoor humidity while the A/C remained off.. The only bright spots where the spacious rooms and exemplary front desk stewards both day and night...
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

The pool was not in operation and could not get a clear answer from staff if it would be accessible in the future. The elevator was not working and we were placed on the 3rd floor and had to carry our bags up 3 flights of stairs. The room smelled funky.
6-night romance trip
Verified Expedia guest review

4/10 Fair

Good location but staff was rude. There was no hot water.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have stayed at this hotel many times before the new owners bought it. I love the hotel it has a lot of character. It has the best location in Boca Grande. Many restaurants a lot of wildlife on the lake. And steps to the beach. The breakfast was excellent the Housekeeping did an excellent job at keeping my room clean with fresh bedding. The front desk staff went out of their way to make sure I got everything I desired. I want to give a special thanks to Karina Marimon edgar jorge
6-night family trip
Verified Expedia guest review

6/10 Good

Favor renovar el hotel
El hotel hay que renovarlo mucho ruido en las calles y la ubicación es buena Las cortinas hay que cambiarlas por blackcaouts ya que entra mucha luz
Walgan M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I love it
Beatriz, 2-night family trip
Verified Expedia guest review

8/10 Very good

El cambio de habitación debió ser a una simolar
Sorayda, 2-night family trip
Verified Expedia guest review