This stay was marred by the hotel charging us TWICE in the amount of around 700 dollars each. They "verified" the reservation before we arrived and charged the entire amount due. Then, when we checked in, they charged us again, plus added 100 deposit for "potential destruction of property". The first hold of around 700 was not released until Jan 3. The second hold for 100 was not released until Jan 10. Also, the lobby of the hotel was hardly ever staffed. The desk clerk disappeared for hours. They did not clean our room on Sunday, insisting they weren't doing that for multiple night guests. Ridiculous. All they ever did was bring new towels and make up the bed with the same sheets for 9 nights. Additionally, the lobby was extremely unfriendly because they put chairs up on tables and constantly spread a chemical smell across the floor. They did not even attempt to resolve our issues.