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W Chicago - City Center, Chicago

4-star4 stars
172 W Adams St, Chicago, IL, 60603, United States of America

4-star hotel with spa, near Art Institute of Chicago
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,865 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
WiFi
Regular internet service
Value
Value for money could be better

W Chicago - City Center, Chicago

from $132
  • Cozy Room, 1 King Bed
  • Cozy Room, 1 Queen Bed
  • Wonderful Room, Room, 1 King Bed
  • Wonderful Room, Room, 1 Queen Bed
  • Spectacular Room, Room, 1 King Bed
  • Spectacular Room, Room, 2 Double Beds
  • Spectacular Room, Room, 1 Queen Bed
  • Fabulous Room, Room, 1 King Bed
  • Fabulous Room, Room, 2 Double Beds
  • Mega Room, Room, 1 King Bed
  • Mega Room, Room, 2 Double Beds
  • Cool Corner Room, Room, 1 King Bed, Corner
  • Fantastic Room, Suite, 1 Bedroom
  • Marvelous Room, Suite, 1 Bedroom
  • Wow Room, Suite, 1 Bedroom, Courtyard View
  • Wow Room, Suite, 1 Bedroom

What’s around W Chicago - City Center, Chicago

Top spots nearby

Recommended by this property

  • Art Institute of Chicago (8-minute walk)
  • Millennium Park (8-minute walk)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 16 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 26 min drive
  • Chicago, IL (PWK-Chicago Executive) - 35 min drive
  • Chicago Union Station - 9 min walk
  • Chicago Van Buren Street Station - 12 min walk
  • Millennium Station - 16 min walk
  • Quincy Metro Station - 1 min walk
  • Washington-Wells Station - 5 min walk
  • LaSalle-Van Buren Station - 5 min walk

At a glance

Key facts

Hotel size

  • This hotel has 403 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs and cats only)

  • Up to 40 lbs

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Golfing nearby
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1928
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Pay movies
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, W Chicago Spa Services. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Midland Social club - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch.

MSC Bar - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

W Chicago - City Center, Chicago’s small print

Also known as

  • Chicago W City Center
  • W Chicago City Center
  • W Hotel Chicago City Center
  • w Chicago - City Hotel Chicago
  • w Hotel Chicago
  • w Hotels Chicago
  • Hotel W Chicago City Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Refundable deposits

    Deposit: USD 200.00 per night

    Pet deposit: USD 150 per stay

Optional extras

Valet parking costs USD 67.00 per night with in/out privileges

Refrigerators are available for USD 20 per stay

Rollaway beds are available for USD 25.00 per night

Full breakfast is offered for an extra charge of USD 30 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 369 reviews

Very Good 8.0
Cool bar rooms just “fine”
The location and price were great. The room we were assigned was small and old with an unsuccessfully refurbished tub. Over all the room was “fine.” The bar and entry to it were very cool.
Matthew, usRomance trip
Very Good 8.0
Nice hotel but expected more. Upgraded our king room but not too impressed for the cost.
chad, usFamily trip
Exceptional 10.0
room was tiny but adequate, comfortable, friendly staff
Darlene, us2 night family trip
Good 6.0
Not as good as advertised
Blinds not working. Bath door difficult to open. Peeled wall paper. Claimed big room somewhat small
usBusiness trip
Good 6.0
Credit handling spoils stay
My only issue from an otherwise wonderful experience were how the credit card “holds” were handled. I had two prepaid rooms. At checkin they took a credit card for incidentals which as it turned out was a hold on my card of $200 for each room. I could argue that was excessive but the real issue was it was duplicated time after time. When I returned home there were $800 in pending charges on my card. That’s nuts. I’d just returned from a month in California so my balance was quite large (several thousand $). A smaller credit limit and I wouldn’t have been able to buy gas to get home. Even this morning two days after check out a $200 pending charge is on the card.
David, usFamily trip

W Chicago - City Center, Chicago

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