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1 room, 2 adults
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Resort at Heritage Park, Kissimmee

2 stars
2050 E Irlo Bronson HwyKissimmeeFL34744United States of America, ‏800-491-6126
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2.4 / 5
Pool
Bad pool
Comfort
Uncomfortable
Room
Room is not nice
Cleanliness
Dirty
126See all 126 Hotels.com reviews
From 236 reviewsTripAdvisor Traveller Rating

Resort at Heritage Park, Kissimmee

Hotel Info: 866-539-8117

from $47
  • Standard Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 2 per room (up to 20 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Heritage Park Inn
  • Heritage Park Inn Kissimmee
  • Heritage Park Kissimmee
  • Heritage Park Quality Inn
  • Heritage Park Hotel Kissimmee
  • Resort Heritage Park Kissimmee
  • Resort Heritage Park

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 10 per night

  • Resort fee: USD 10.00 per accommodation, per stay

Resort fee inclusions:

  • Breakfast

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Microwaves are available for USD 5 per night

Refrigerators are available for USD 5 per night

Pets are allowed for an extra charge of USD 10.00 per pet, per night

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 2
  • Conference center
  • Computer station
Services
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • In-room safe

Resort at Heritage Park, Kissimmee’s small print

Also known as

  • Heritage Park Inn
  • Heritage Park Inn Kissimmee
  • Heritage Park Kissimmee
  • Heritage Park Quality Inn
  • Heritage Park Hotel Kissimmee
  • Resort Heritage Park Kissimmee
  • Resort Heritage Park

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 10 per night

  • Resort fee: USD 10.00 per accommodation, per stay

Resort fee inclusions:

  • Breakfast

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Microwaves are available for USD 5 per night

Refrigerators are available for USD 5 per night

Pets are allowed for an extra charge of USD 10.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 126 reviews

Resort at Heritage Park, Kissimmee
Poor1.0 / 5
ROACH infested hotel. Unclean. Do not stay here.
Do not stay EVER at this hotel. When I went in they had 2 different lobbies. When I found the correct one the lady unprofessionally told me that the hotel had 2 owners that were going through a property dispute. Surroundings were dirty and the room was infested with ROACHES. A roach even walked on my forehead. I took pictures and video and even with that evidence the hotel refused to refund me. I left right at that moment. Horrible experience.
1 night family trip
Resort at Heritage Park, Kissimmee
Poor1.0 / 5
Worst stay ever.
Awful, worst hotel ever. Sent me to a room that already had people in it.
1 night business trip
Resort at Heritage Park, Kissimmee
Good3.0 / 5
You get what you pay for
You get what you pay for. If you get tile floors, I recommend you don’t walk barefoot because the floors are VERY dirty. The bathroom looked like a so-so gas station bathroom. When you walk into the room, it's humid to an uncomfortable point. The room's smell was not pleasant, so much so that we needed to buy air fresheners for the few days that we stayed there. It was OK. The sheets were uncomfortable and the towels were scratchy. The air conditioning was horrible. There's basically 3 settings: Cold, Colder, and Off. The sink wasn’t working properly; only a little bit of water came out of the faucet at once. Location was OK. It's a bit far from anything important. It's basically about 40 minutes from the Disney Park’s area and about 30 minutes from the attractions in Orlando. The neighborhood looked ugly. We found that a lot of the businesses around us were either other shabby looking hotels, closed down restaurants, or run-down small businesses. The hotel's outer appearance was dingy. I can say that the people who work here do try to help. They really try to make it as enjoyable as possible. Free breakfast? Ha! It was bread, a toaster, weird tasting coffee, and old cereal with no milk in sight. Don't rely on their free breakfast. The hotel was overall a little below average. If I were to do it again, I would choose to stay at another hotel closer to better restaurants and businesses, with a cleaner environment, and better amenities. Overall Experience: 2.5 out of 5 stars
4 night family trip
Resort at Heritage Park, Kissimmee
Poor1.0 / 5
Very bad service
we have booked hotel for 2 adults and 2 kids but. hotel only provided room with 1 king bed .. very poor customer service
2 night family trip
Resort at Heritage Park, Kissimmee
Poor1.0 / 5
Chemical smell, many stains, and cockroaches
My husband and I stayed for two nights for an event. First we noticed that the hairdryer and the TV remote didn't work. We also found a broken light switch, cracked lamp shades, missing towels and missing blankets. Our complaints to the front desk were answered with "I'm sorry" and then nothing was done to fix the problems. Worse yet, there were a number of stains in the carpet and on the furniture. The smell was something like old dog/cat urine, mixed with carpet cleaning solvents which left us miserable with headaches and a desire to throw out or burn our clothes, rather than take them home. On the trips to the bathroom after dark, we discovered the floor was covered in cockroaches. After stomping numerous times on the floor, they scurried to a very obvious hole in the bottom of the door jam. During the day, we would find a few cockroaches crawling on the walls. We will never stay here again!
2 night romance trip

See all reviews

Resort at Heritage Park, Kissimmee

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