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Resort at Heritage Park, Kissimmee

2 stars
2050 E Irlo Bronson HwyKissimmeeFL34744United States of America, 800-491-6126
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2.4 / 5
Pool
Pool should be renewed
Comfort
More comfort would be nice
Cleanliness
Could use a good cleaning
Room
Room needs to be redecorated
125See all 125 Hotels.com reviews
From 237 reviewsTripAdvisor Traveller Rating

Resort at Heritage Park, Kissimmee

Hotel Info: 866-539-8117

from $76
  • Standard Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only *

  • 2 per room (up to 20 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Heritage Park Inn
  • Heritage Park Inn Kissimmee
  • Heritage Park Kissimmee
  • Heritage Park Quality Inn
  • Heritage Park Hotel Kissimmee
  • Resort Heritage Park Kissimmee
  • Resort Heritage Park

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 10 per night

  • Resort fee: USD 10.00 per accommodation, per stay

Resort fee inclusions:

  • Breakfast

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Microwaves are available for USD 5 per night

Refrigerators are available for USD 5 per night

Pets are allowed for an extra charge of USD 10.00 per pet, per night

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 2
  • Conference center
  • Computer station
Services
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)
More
  • In-room safe

Resort at Heritage Park, Kissimmee’s small print

Also known as

  • Heritage Park Inn
  • Heritage Park Inn Kissimmee
  • Heritage Park Kissimmee
  • Heritage Park Quality Inn
  • Heritage Park Hotel Kissimmee
  • Resort Heritage Park Kissimmee
  • Resort Heritage Park

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 10 per night

  • Resort fee: USD 10.00 per accommodation, per stay

Resort fee inclusions:

  • Breakfast

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Microwaves are available for USD 5 per night

Refrigerators are available for USD 5 per night

Pets are allowed for an extra charge of USD 10.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 125 reviews

Resort at Heritage Park, Kissimmee
Poor1.0 / 5
Never again.
It was disappointing. The phone didn't work. The "continental breakfast" was a loaf of bread. The room was dirty and smelled like mold. The other people at the location actually lived there so they were very loud outside my window and there was trash in the walkway. I will never stay here again.
2 night family trip
Resort at Heritage Park, Kissimmee
Poor1.0 / 5
ROACH infested hotel. Unclean. Do not stay here.
Do not stay EVER at this hotel. When I went in they had 2 different lobbies. When I found the correct one the lady unprofessionally told me that the hotel had 2 owners that were going through a property dispute. Surroundings were dirty and the room was infested with ROACHES. A roach even walked on my forehead. I took pictures and video and even with that evidence the hotel refused to refund me. I left right at that moment. Horrible experience.
1 night family trip
Resort at Heritage Park, Kissimmee
Poor1.0 / 5
Worst stay ever.
Awful, worst hotel ever. Sent me to a room that already had people in it.
1 night business trip
Resort at Heritage Park, Kissimmee
Good3.0 / 5
You get what you pay for
You get what you pay for. If you get tile floors, I recommend you don’t walk barefoot because the floors are VERY dirty. The bathroom looked like a so-so gas station bathroom. When you walk into the room, it's humid to an uncomfortable point. The room's smell was not pleasant, so much so that we needed to buy air fresheners for the few days that we stayed there. It was OK. The sheets were uncomfortable and the towels were scratchy. The air conditioning was horrible. There's basically 3 settings: Cold, Colder, and Off. The sink wasn’t working properly; only a little bit of water came out of the faucet at once. Location was OK. It's a bit far from anything important. It's basically about 40 minutes from the Disney Park’s area and about 30 minutes from the attractions in Orlando. The neighborhood looked ugly. We found that a lot of the businesses around us were either other shabby looking hotels, closed down restaurants, or run-down small businesses. The hotel's outer appearance was dingy. I can say that the people who work here do try to help. They really try to make it as enjoyable as possible. Free breakfast? Ha! It was bread, a toaster, weird tasting coffee, and old cereal with no milk in sight. Don't rely on their free breakfast. The hotel was overall a little below average. If I were to do it again, I would choose to stay at another hotel closer to better restaurants and businesses, with a cleaner environment, and better amenities. Overall Experience: 2.5 out of 5 stars
4 night family trip
Resort at Heritage Park, Kissimmee
Poor1.0 / 5
Very bad service
we have booked hotel for 2 adults and 2 kids but. hotel only provided room with 1 king bed .. very poor customer service
2 night family trip

See all reviews

Resort at Heritage Park, Kissimmee

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