Fiesta Americana Cozumel All Inclusive

Photo gallery for Fiesta Americana Cozumel All Inclusive

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Beach towels, snorkelling
Beach towels, snorkelling
2 outdoor pools, open 8:00 AM to 7:00 PM, free pool cabanas
2 outdoor pools, open 8:00 AM to 7:00 PM, free pool cabanas

Overview of Fiesta Americana Cozumel All Inclusive

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Fiesta Americana Cozumel All Inclusive

4.0 star property
All-inclusive beach property with spa, near Chankanaab National Park

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
Main amenities
  • Daily housekeeping
  • 7 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Sauna
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Paradise Beach - 7 min drive
  • Playa Mia Grand Beach and Water Park - 8 min drive
  • Ferry to Cozumel - 248 min drive
  • Xcaret Eco Theme Park - 258 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

About this property

Fiesta Americana Cozumel All Inclusive

4-star all-inclusive property by the sea
Consider a stay at Fiesta Americana Cozumel All Inclusive and take advantage of a swim-up bar, a poolside bar and a terrace. This property is a great place to bask in the sun with beachfront dining, beach towels and snorkelling. Treat yourself to a body wrap, a hot stone massage or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants, which feature Italian cuisine and more. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a playground. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • An electric car charging station, concierge services and a front desk safe
  • ATM/banking services, smoke-free property and luggage storage
  • Guest reviews say good things about the helpful staff and location
Room features
All 102 rooms include comforts, such as 24-hour room service and furnished balconies, in addition to perks, such as air conditioning and free minibar items. Guests reviews say good things about the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • 42-inch LCD TVs with cable channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • 7 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's games
  • Lifeguard on site

What to do

  • Yoga classes
  • Snorkelling
  • Pool table
  • Air hockey
  • Table football
  • Golfing nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference centre (1560 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free pool cabanas
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • 2 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Day bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Snorkelling

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness

Entertainment

On-site entertainment and activities

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Rosato – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
El Mexicano – This fine-dining restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Peninsula – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Cevicheria – This beachfront seafood restaurant specialises in seafood and only serves lunch. Guests can enjoy drinks at the bar. Open selected days.
Vina del Mar – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.44 per accommodation, per night

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

On-site parties or group events are strictly prohibited.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Fiesta Americana Cozumel All Inclusive
Fiesta Americana Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive All-inclusive property
Fiesta Americana Cozumel Incl
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

Does Fiesta Americana Cozumel All Inclusive offer free cancellation for a full refund?
Yes, Fiesta Americana Cozumel All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Fiesta Americana Cozumel All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fiesta Americana Cozumel All Inclusive?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Fiesta Americana Cozumel All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fiesta Americana Cozumel All Inclusive?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Fiesta Americana Cozumel All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Fiesta Americana Cozumel All Inclusive and nearby?
Have fun during the warmer months with activities such as snorkelling. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Fiesta Americana Cozumel All Inclusive also has 2 bars, a sauna and a fitness centre, as well as an arcade and a garden.
Are there restaurants at or near Fiesta Americana Cozumel All Inclusive?
Yes, there are 7 on-site restaurants, featuring beachfront dining and Italian cuisine. Nearby restaurants include La Cocina De Silvia (5.6 mi), Starbucks (6 mi) and La Conchita del Caribe (6.1 mi).
Does Fiesta Americana Cozumel All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Fiesta Americana Cozumel All Inclusive like?
Fiesta Americana Cozumel All Inclusive is a short 18-minute walk from Chankanaab National Park and 19 minutes' walk from Chankanaab Beach Adventure Park. Travellers say that this property is in a good location.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.1/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Good

Nothing unique, food sucked
James, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Iaong, 4-night trip
Verified Orbitz guest review

2/10 Poor

STAFF AND AMENITIES WAS GREAT. JUST THE FACT THAT WE PAID FOR OCEAN VIEW ROOM AND DIDN'T GET THEM WAS VERY UPSETTING. THE THE MANAGER THOUGHT BY GIVING US A BIGGER ROOM WAS OK YES UT WAS UNTIL THEY DECIDE TO MOVE MY SISTER IN LAW WITH HER TWO GIRLS IN OUR ROOM. IT WAS 3 SEPARATE RESERVATIONS WE HAD ONLY AGREED FOR OUR TEENAGE SON'S TO STAY IN THE SAME SUITE WITH US. MY FAMILY AND I WON'T BE STAYING IN ANY OF THERE HOTELS IF ANYONE I KNOW ASK FOR RECOMMENDATIONS THIS WON'T BE ONE OF THEM.
Queren Sarai, 4-night family trip
Verified Expedia guest review

6/10 Good

Food was very limited in options. You have to make dinner reservations every single day or no service after 6pm unless room service. Pool closes at 8pm. Upon arrival, they will get you to speak to a representative in joining a program within their resort chain, even when kindly saying no, they are very persistent and uncomfortable. Victor was very sweet and kind and helped us throughout the property. Lionel was very arrogant and rude. The resort is a nice view.
Teresa, 3-night romance trip
Verified Expedia guest review

2/10 Poor

I didn’t like the hotel, I didn’t like the service.
Gabriela, 8-night family trip
Verified Expedia guest review

8/10 Very good

The staff was great! Nice rooms and clean property. The food was not great though
Jason, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

No problem with the property.
Georgia, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked the new tile around the pool, coat hooks in the rooms for bathroom bags. Overall care and upkeep of the hotel. Some items show the effects of the salt sea air, but most work well.
Robert Donald, 7-night romance trip
Verified Expedia guest review

6/10 Good

The swim up bar wasn't staffed. The asian restaurant was the best. The pool wasn't in the best condition. Not having the two restaurants open was frustrating. The pictures online dont give a accurate description of the beach area. Covid testing was easy. Sushi bar was good. Mexican restaurant left alot to be desired.
Erica, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Susan, 7-night trip
Verified Travelocity guest review