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TownePlace Suites Indianapolis Keystone

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Pillow-top beds, in-room safe, desk, iron/ironing board
Seasonal outdoor pool
Suite, 2 Bedrooms, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher
Studio, 1 Queen Bed with Sofa bed, Non Smoking | Pillow-top beds, in-room safe, desk, iron/ironing board
Suite, 2 Bedrooms, Non Smoking | Pillow-top beds, in-room safe, desk, iron/ironing board

Overview of TownePlace Suites Indianapolis Keystone

TownePlace Suites Indianapolis Keystone

2.5 star property
Located steps from Wine and Canvas

8.4/10 Very good

423 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Kitchen
Map
8468 Union Chapel Rd, Indianapolis, IN, 46240
Main amenities
  • Housekeeping (on request)
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Free cots/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

About this area

What's nearby

  • Fashion Mall at Keystone - 1 min drive
  • Butler University - 18 min drive
  • Children's Museum of Indianapolis - 22 min drive
  • Ruoff Home Mortgage Music Center - 25 min drive
  • Circle Center Mall - 28 min drive
  • Indiana University-Purdue University Indianapolis - 26 min drive
  • Gainbridge Fieldhouse - 28 min drive
  • Indianapolis Motor Speedway - 30 min drive
  • Indiana Convention Center - 30 min drive
  • Indianapolis Zoo - 35 min drive
  • Lucas Oil Stadium - 33 min drive

Getting around

  • Indianapolis International Airport (IND) - 35 min drive
  • Indianapolis Station - 33 min drive

Restaurants

  • Maggiano's Little Italy - 6 min walk
  • P.F. Chang's - 7 min walk
  • Late Harvest Kitchen - 7 min walk
  • Cafe Patachou - 7 min walk
  • Sullivan's - 8 min walk

About this property

TownePlace Suites Indianapolis Keystone

Located in the entertainment district, TownePlace Suites Indianapolis Keystone is a great choice for a stay in Indianapolis. You can go for a morning swim at the seasonal outdoor pool, and visit the fitness centre for a workout. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area
  • BBQs
  • Free reception
  • Snack bar/deli

What to do

  • Free use of nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting room
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 2 buildings/towers
  • Built in 2000
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Visual alarms in hallways
  • Close-captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Video game console
  • 40-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Double sofa bed
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Kitchen
  • Stovetop
  • Free bottled water
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • The outdoor pool opens for the season in May

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Keystone Hotel
TownePlace Suites Indianapolis Keystone
TownePlace Suites Keystone
Towneplace Suites Indianapolis Keystone Hotel Indianapolis
TownePlace Suites Indianapolis Keystone Hotel
TownePlace Suites Indianapolis Keystone Indianapolis
TownePlace Suites Indianapolis Keystone Hotel Indianapolis

Frequently asked questions

Does TownePlace Suites Indianapolis Keystone offer free cancellation for a full refund?
Yes, TownePlace Suites Indianapolis Keystone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at TownePlace Suites Indianapolis Keystone?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at TownePlace Suites Indianapolis Keystone?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at TownePlace Suites Indianapolis Keystone?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites Indianapolis Keystone?
Yes, there's free self parking.
What are the check-in and check-out times at TownePlace Suites Indianapolis Keystone?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at TownePlace Suites Indianapolis Keystone and nearby?
TownePlace Suites Indianapolis Keystone has a seasonal outdoor pool and a fitness centre, as well as a picnic area.
Are there restaurants at or near TownePlace Suites Indianapolis Keystone?
Yes. Nearby restaurants include Maggiano's Little Italy (6-min walk), P.F. Chang's (7-min walk) and Late Harvest Kitchen (7-min walk).
Does TownePlace Suites Indianapolis Keystone have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around TownePlace Suites Indianapolis Keystone like?
TownePlace Suites Indianapolis Keystone is a short 9-minute walk from Fashion Mall at Keystone and 3 minutes' walk from Wine and Canvas.

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

8/10 Very good

John, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Samantha, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Disappointed
David, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Avoid this place at all costs
Teyanna, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good
Friendly staff, clean rooms , well lighted parking
Ramon, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Extremely dirty floor
We stayed in one of the 2 bedroom suites. The room itself was bafly in need of repair. Every door had a hole punched in it, and the bathroom door was off kilter and had a hard time closing. Really the worst part was the carpet, though. We had our toddler with us, and had to wash her feet and legs before leaving the room because anywhere they came in to contact with the floor, they were black with dirt.
Brenton, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

The room was nice. The garbage dumpster by the parking spaces was overflowing into the parking lot. Where I had to park.When I notified staff they claimed they knew about it, but it was not a concern. I travel a lot and had never seen anything like it before. It was disgusting.
THERESA, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Clean property, staff amazing kind.
Kate, 1-night trip
Verified Expedia guest review

6/10 Good

The staff were all great. However our room was not. Terrible musty mildew smell, no linen for sofa, no bags in trash, one spoon in kitchen, trash taking over whole back parking lot. Did I mention the horrible smell in room??
Danielle, 5-night family trip
Verified Expedia guest review

8/10 Very good

Thomas J, 5-night trip
Verified Expedia guest review