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Hotel Exe Plaza, Madrid

4-star4 stars
Paseo De La Castellana 191MadridMadrid28046Spain

4-star hotel with restaurant, near Santiago Bernabeu Stadium
  • Free WiFi
Very Good8.4
Comfort
Rather comfortable
Room
Great room
Service
Fantastic service
Bar and Beverages
Bar could improve
278See all 278 Hotels.com reviews
From 1,082 reviewsTripAdvisor Traveller Rating

Hotel Exe Plaza, Madrid

from $58
  • Comfort Double or Twin Room
  • Business Room
  • Exe Club
  • Junior Suite
  • Familiar Room, connecting room
  • Premium Room
  • Triple Room
  • Comfort Double Room Single Use
  • Business Room (Double Single Use)
  • Exe Club Single Use
  • Junior Suite (Single Use)
  • Premium Room (Single Use)
  • Romantic Room (Cava bottle + chocolates)
  • Room, Connecting Rooms (Quintuple )

At a glance

Key facts

Hotel size

  • This hotel has 262 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Bathtub only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Hotel Exe Plaza, Madrid’s small print

Also known as

  • Exe Castilla
  • Puerta Castilla Hotel
  • Hotel Silken Puerta Castilla
  • Silken Puerta Castilla Madrid
  • Exe Plaza Madrid
  • Exe Plaza
  • Exe Hotel Puerta Castilla
  • Exe Puerta
  • Exe Puerta Castilla
  • Exe Puerta Castilla Hotel
  • Hotel Exe Castilla
  • Hotel Exe Puerta
  • Hotel Exe Plaza Madrid
  • Hotel Puerta Castilla

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Self parking costs EUR 19 per day

Rollaway beds are available for EUR 30.0 per day

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Exe Plaza, Madrid

Landmarks

  • In Tetuan
  • Santiago Bernabeu Stadium - 20 min walk
  • Torre Cristal - 15 min walk
  • Parque Norte - 15 min walk
  • British Embassy - 16 min walk
  • Hospital La Paz - 24 min walk
  • Parque de Berlin - 30 min walk
  • Museum of Natural Sciences - 37 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive
  • Madrid Chamartín Station - 21 min walk
  • Nuevos Ministerios Station - 28 min walk
  • Madrid Ramon Y Cajal Station - 4 min drive
  • Plaza de Castilla Station - 4 min walk
  • Ventilla Station - 8 min walk
  • Valdeacederas Station - 9 min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.4 From 278 reviews

Hotel Exe Plaza, Madrid
Very Good8.0
Fine.
Nothing amazing, nothing bad. Breakfast was very good however and it was included. Very close to the car rental office where we got our car.
Hector, us1 night trip
Hotel Exe Plaza, Madrid
Fair4.0
Much better options elsewhere
I arrived very late in the evening and the desk was very slow. It took them a very long time to check in each guest. Finally, I went to my room and was pleasantly surprised that it was a two bedroom suite. There is a courtyard right outside the building so it was loud much of the night. The next day I stopped by the desk to ask a question, and they let me know I needed to move to a different room. I asked why and they said because it's a family room and they *may need it. They asked if this was ok and I said no, but that I would do it because I certainly didn't want to make a family squeeze into a small room. So my friend and I packed up all of our stuff and moved. For the next few days, our key cards would stop working some time each afternoon. So we would each have to go and get it reprogrammed. This happened right before an extremely crucial work call and I was stuck outside my room, ran to the desk, and their internet was down so it took several minutes to fix. Then ran back to my room just in the last minute! Overall, the front desk was very slow, not very helpful, and it was very inconsiderate to put us in a room, only to have us move the next day. I was there on business and it definitely made my stay more difficult to change rooms, and to have to get new key cards repeatedly.
A Traveler, us6 night business trip
Hotel Exe Plaza, Madrid
Good6.0
Not look for a hotel 4 star
Hotel does not look to be 4 star. I pat $766 for 3 nights for 3 people. When i was checking in was people getting room for 2 for 60 euros
Carlos, us3 night trip with friends
Hotel Exe Plaza, Madrid
Fair4.0
Ordinary
Wifi shocking, didn't give help to connect on arrival and door key didn't work on second entry to room
Rachael, us1 night trip
Hotel Exe Plaza, Madrid
Exceptional10.0
Good hotel
Comfortable room. Excellent service. Front desk was very helpful.
Carlos, us6 night trip

See all reviews

Hotel Exe Plaza, Madrid

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