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Hilton Birmingham Metropole, Birmingham

4 stars4 stars
National Exhibition CentreBirminghamEnglandB40 1PPUnited Kingdom, 855-239-9397
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Good3.7 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
653See all 653 Hotels.com reviews
From 4,849 reviewsTripAdvisor Traveller Rating

Hilton Birmingham Metropole, Birmingham

Hotel Info: 855-239-9397

from $103
  • Deluxe Room, 1 Queen Bed
  • Deluxe Penthouse
  • Room, 1 Queen Bed (Zip and Link Beds)
  • Room, 1 Queen Bed, Accessible
  • Junior Suite, 1 King Bed
  • Penthouse
  • Suite, 1 King Bed
  • Executive Twin Room
  • King, Executive Room
  • Deluxe Twin Room
  • Queen Hilton, Deluxe Suite
  • Twin Room
  • Deluxe Suite, 1 King Bed
  • Junior Suite, 1 King Bed (Deluxe)
  • King Hilton Suite
  • Junior Hilton Suite
  • Deluxe Hilton Suite
  • Executive Room, 1 Queen Bed
  • Executive Room, 2 Single Beds, Business Lounge Access
  • Executive Room, 1 Queen Bed, City View
  • Room
  • Deluxe Room, 1 Twin Bed
  • Family Room, 1 Queen Bed with Sofa bed
  • Family Hilton Guestroom
  • Deluxe Room, 2 Single Beds
  • Room, 1 Twin Bed

At a glance

Key facts

Hotel size

  • This hotel has 790 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Transfers

  • Free airport shuttle (available on request)

Parking

  • Valet parking *

Also known as

  • Birmingham Hilton
  • Metropole Hilton Birmingham
  • Hilton Birmingham Metropole Hotel Birmingham
  • Hilton Birmingham Metropole Hotel
  • Hilton Metropole
  • Birmingham Metropole
  • Birmingham Metropole Hilton
  • Hilton Birmingham Metropole
  • Hilton Metropole Birmingham
  • Hilton Metropole Hotel Birmingham
  • Metropole Birmingham
  • Metropole Birmingham Hilton
  • Metropole Hilton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs GBP 12.00 per night

Valet parking costs GBP 17.00 per night

Buffet breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Pets are allowed for an extra charge of GBP 20 per pet, per night

WiFi is available in guestrooms for GBP 14.99 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for GBP 14.99 per day (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Spa services on site
  • Spa tub
  • Fitness classes on site
  • Golf lessons available nearby
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 33
  • Conference space size (feet) - 60000
  • Conference space size (meters) - 5574
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hilton Birmingham Metropole, Birmingham’s small print

Also known as

  • Birmingham Hilton
  • Metropole Hilton Birmingham
  • Hilton Birmingham Metropole Hotel Birmingham
  • Hilton Birmingham Metropole Hotel
  • Hilton Metropole
  • Birmingham Metropole
  • Birmingham Metropole Hilton
  • Hilton Birmingham Metropole
  • Hilton Metropole Birmingham
  • Hilton Metropole Hotel Birmingham
  • Metropole Birmingham
  • Metropole Birmingham Hilton
  • Metropole Hilton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs GBP 12.00 per night

Valet parking costs GBP 17.00 per night

Buffet breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Pets are allowed for an extra charge of GBP 20 per pet, per night

WiFi is available in guestrooms for GBP 14.99 per day (rates may vary)

High-speed Internet access (wired) is available in guestrooms for GBP 14.99 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 653 reviews

Hilton Birmingham Metropole, Birmingham
Fair2.0 / 5
Not as advertised!
Hotel was not as advertised, rooms were small and outdated. No free WiFi in rooms, lounge food was disgusting, and there was no refrigerator in the rooms. Walls are super thin, you hear EVERYTHING next door and in the hallway.
2 night family trip
Hilton Birmingham Metropole, Birmingham
Outstanding5.0 / 5
Stay was just 1 night layover. Great for a conference/group not so good for a single traveler, the room was very small but expensive and the shower was odd, it was too big for the room. very poor TV reception. Unable to get a cooked breakfast before 6:30 AM-(early flight)and to have something sent to the room would have incurred an 11 pound service fee!! The staff were super and the bar food was good but also very expensive. Over all I expected more from "The Hilton" They were very penny-pinching even charging their guests for parking! This hotel is definitely more of a Conference Center.
1 night trip
Hilton Birmingham Metropole, Birmingham
Excellent4.0 / 5
Satisfactory
Was there for a conference, so did not get to experience the hotel amenities since they were all organized by the conference folks. Stayed one extra night. Room was very very small, but well appointed, except there was almost no room to hang up clothes and no drawer space.
1 night business trip
Hilton Birmingham Metropole, Birmingham
Good3.0 / 5
Convenient to airport, large hotel
We stayed here before leaving for the airport the next day. There is a shuttle to and from the airport that leaves twice an hour. The hotel's proximity to the airport is great if that's what you're using it for. The hotel's health club facilities are nice, and it also has a big swimming pool and hot tub. We also had a good (although a bit expensive) dinner in the hotel's restaurant. The customer service was largely good. I would say this hotel is a good choice for an airport hotel, although certainly not the nicest or most welcoming place I've ever stayed.
1 night family trip
Hilton Birmingham Metropole, Birmingham
Excellent4.0 / 5
Nice hotel although a bit crowded at times
A nice hotel, although not perfect. It is adjacent to a huge convention center and, when there is a bit convention in progress, the hotel can become crowded. Twice I was unable to obtain a dinner reservation in the hotel's restaurants because they were full booked all evening. The beds are also on wheels which strikes me as a bit strange. A couple if times I went to sit on the bed and it moved as I was sitting down, nearly landing on the floor. Be careful! These are minor complaints, however. Overall, the hotel was neat, clean, and most everything else worked well.
5 night business trip

See all reviews

Hilton Birmingham Metropole, Birmingham

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