Guests
All properties in Cuenca (and vicinity), Azuay, Ecuador

Venue Batán Hotel & Suites

Central Cuenca hotel with restaurant, connected to the airport

  • Free cooked-to-order breakfast, free WiFi, and free parking
From
$51

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  • Hotel Front
  • Hotel Front
  • Executive Suite - Bathroom
  • Aerial View
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Hotel Front. Image 1 of 70
1 / 70Hotel Front
Av. 12 de Abril y Guayas, Cuenca (and vicinity), 010107, Azuay, Ecuador
8.6.Fabulous.
See all 3 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Airport transfer
  • Kitchenette

Property highlights

Main amenities

  • 15 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Spa services
  • 24-hour front desk

For families

  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Separate bathtub and shower
  • Separate dining area

What’s around

  • Heart of Cuenca
  • University of Cuenca's Orchid Garden - 7 min walk
  • Museum of Extreme Art - 7 min walk
  • Casa de los Arcos Art Museum - 8 min walk
  • Museum of Modern Art - 11 min walk
  • Sombrero Museum - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Executive Suite
  • Standard Double Room
  • Superior Double Room
  • Deluxe Double Room
  • Family Double Room, 2 Double Beds
  • Family Suite

Location

Av. 12 de Abril y Guayas, Cuenca (and vicinity), 010107, Azuay, Ecuador
  • Heart of Cuenca
  • University of Cuenca's Orchid Garden - 7 min walk
  • Museum of Extreme Art - 7 min walk

What’s around

Landmarks

  • Heart of Cuenca
  • University of Cuenca's Orchid Garden - 7 min walk
  • Museum of Extreme Art - 7 min walk
  • Casa de los Arcos Art Museum - 8 min walk
  • Museum of Modern Art - 11 min walk
  • Sombrero Museum - 11 min walk
  • San Sebastian Plaza - 11 min walk
  • San Francisco Plaza Market - 12 min walk
  • San Cenaculo Church - 13 min walk
  • Convent of the Assumption - 15 min walk
  • New Cathedral of Cuenca - 16 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 18 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 15 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite garage
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Hosted evening meal daily (surcharge)

Things to do

  • Spa services on site

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Portable shower seat
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Things to enjoy

  • Individually decorated
  • Separate dining area
  • Balcony

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include sports massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.

Small print

Also known as

  • Venue Batan & Suites Cuenca
  • Venue Batán Hotel & Suites Hotel
  • Venue Batán Hotel & Suites Cuenca
  • Venue Batán Hotel & Suites Hotel Cuenca

Optional extras

Early check-in can be arranged for an extra charge of USD 25 (subject to availability)

Hosted evening meal costs USD 15

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Venue Batán Hotel & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Free RV/bus/truck parking is available.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Magnolia (4-min walk), Sabatino's (5-min walk), and Chopsticks (7-min walk).
  • Yes, a free airport shuttle is available.
  • Venue Batán Hotel & Suites has spa services and a garden.
8.6.Fabulous.
  • 8.0.Very Good

    Mud aceptable excelente atencion

    Lindo diseño, pero Cuenca es una ciudad a gran altitud y por ende fría y la habitación NO tiene ningún tipo de calefacción lo que hace poco confortable especialmente en la madrugada. El Wifi lo encontré muy lento para un viaje de Negócios

    Javier, 1 night business trip, May 17, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Marilloso lugar, siempre quiero volver.

    Es un lugar muy limpio, las habitaciones (baños, pisos,TODO) Las camas cómodas e impecables (se respira limpieza) Las habitaciones con vista al río son realmente especiales. Tiene gym 👌 donde puedes hacer cardio y tiene pesas y banco. El personal amable y siempre dispuesto (son atentos) Me encantó todo, ya me he hospedado varias veces y no lo cambio por otro hotel.

    Dariana, 1 night family trip, Apr 17, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Alexis, 1 night family trip, Jul 17, 2021

    Verified Hotels.com guest review

See all 3 reviews