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Stars Hotel

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Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Indoor pool, outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Stars Hotel

Stars Hotel

3.5 star property
3.5-star hotel with spa, near Jemaa el-Fnaa

8.6/10 Fabulous

97 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Angle Rue Sebou et Rue Ouadi Guéliz, Rue Ouadi Naffis, Marrakech, Marrakesh-Safi, 40000

Room options

About this area

What's nearby

  • In Gueliz
  • Jemaa el-Fnaa - 23 min walk
  • Majorelle Gardens - 6 min drive

Getting around

  • Marrakech (RAK-Menara) - 14 min drive
  • Marrakech Central Station - 21 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pizza Hut - 3 min walk
  • Le Warner - 3 min walk
  • L'Adresse Café Restaurant - 3 min walk
  • Chami - 4 min walk
  • 16 Café - 5 min walk

About this property

Stars Hotel

Stars Hotel is only 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours) for MAD 150 per room one-way. Guests can visit the spa to indulge in hot stone massages, facials or body scrubs, and PENSEE serves breakfast, lunch and dinner. Other highlights include 2 hot tubs, an indoor pool and an outdoor pool.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • 2 coffee shops
  • Restaurant

Travelling with children

  • Lifeguard on site

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed-captioned TV
  • Visual fire alarm
  • Well-lit path to entrance

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a steam room. The spa is open daily.

Dining

PENSEE – This café serves breakfast, lunch, dinner and light fare.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • City/local tax: MAD 11

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 150 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of MAD 400 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 10:30 AM to 6:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a smoke detector and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Stars Hôtel
Stars Hotel Spa
Stars Hotel Hotel
Stars Hotel Marrakech
Stars Hotel Hotel Marrakech

Frequently asked questions

Does Stars Hotel offer free cancellation for a full refund?
Yes, Stars Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Stars Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Stars Hotel?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 10:30 AM to 6:30 PM.
Are pets allowed at Stars Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Stars Hotel?
Sorry, there's no on-site parking at Stars Hotel.
Is an airport shuttle service offered by Stars Hotel?
Yes, an airport shuttle is available. The charge is MAD 150 per room one-way.
What are the check-in and check-out times at Stars Hotel?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MAD 400 (subject to availability).
Is there an on-site casino at Stars Hotel?
No, this hotel doesn't have a casino, but Casino de Marrakech (15-min walk) and Le Grand Casino de la Mamounia (11-min drive) are both nearby.
What is there to do at Stars Hotel and nearby?
Stars Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Stars Hotel?
Yes, there's an on-site restaurant, PENSEE. Nearby restaurants include Le Warner (3-min walk), l'Adresse Café Restaurant (3-min walk) and Chami (4-min walk).
What's the area around Stars Hotel like?
Stars Hotel is in Gueliz, a short 5-minute walk from Marrakech Plaza and 16 minutes' walk from Palais des Congrès.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

7.9/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Very disappointed
The hotel was not to our liking. The bed was hard as rock. The pillows were horrible. The room had bugs. The water was brown. Could not take a bath due to brown water. The bedding was not good. The breakfast was terrible. The waitress tried robbing me. The tour guide was great.
David, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Sabir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Azir, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was very clean and Khaled and Zakaria were extremely helpful. The waiter at breakfast was also very nice and polite. We hadbs good relaxing stay with no Hassel Would recommend this hotel!
Akmal, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Worth it
Good 4 Star hotel: - Specious rooms - Different types of breakfast choices - Nice rooftop pool - Great spa facilities and options - Excellent customer service To be even better: - Little more focus on cleaning - Small bits and pieces of refurbishment/fixing needed
Modris, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed my stay at this new hotel. Very friendly staff, clean rooms and easy access to all nearby attractions. However the breakfast is not buffet, it served to you from 4 available options, no refill of drinks, therefore any extra drinks are chargeable.
Isfan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Asmo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

A new and clean hotel.
Qasem, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Staff were brilliant, friendly and helpful. Food and breakfasts great, room spacious and clean. Just away from main road so quiet but still accessible. Quite new so not all taxi drivers knew it, and I had to show them a map.
Peter, 9-night trip
Verified Expedia guest review

6/10 Good

Is okay
elbachir, 2-night trip
Verified Expedia guest review