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The Ivens, Autograph Collection

Photo gallery for The Ivens, Autograph Collection

Exterior
Signature Suite, 1 King Bed, Non Smoking, Balcony | Terrace/patio
Front of property
Signature Suite, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout curtains, soundproofing, free cots/infant beds
Lobby

Overview of The Ivens, Autograph Collection

The Ivens, Autograph Collection

5.0 star property
Luxury hotel with 2 restaurants, near Rossio Square

9.4/10 Exceptional

32 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Restaurant
Map
Rua Capelo 5, Lisbon, 1200-224
Main amenities
  • 2 restaurants and bar/lounge
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • Breakfast available
  • Concierge services
  • Daily housekeeping
  • Free newspapers in the lobby
  • Laundry service
  • Multilingual staff
  • Self parking
  • Self-serve laundry
For families
  • Blackout curtains
  • Daily housekeeping
  • Free cots/infant beds
  • Laundry facilities
  • Lift
  • Private bathroom

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Santa Justa Elevator - 5 min walk
  • Rossio Square - 6 min walk
  • Commerce Square - 7 min walk
  • Castle of São Jorge - 11 min walk
  • Lisbon Cathedral - 6 min drive
  • Avenida da Liberdade - 10 min drive
  • Avenida da Liberdade - 11 min drive
  • Marquis of Pombal Square - 13 min drive
  • Eduardo VII Park - 16 min drive
  • Gulbenkian Museum - 18 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 27 min drive
  • Cascais (CAT) - 35 min drive
  • Rossio Station - 8 min walk
  • Cais do Sodré Station - 10 min walk
  • Santos Station - 22 min walk
  • Lg. Academia Nacional Belas AR Stop - 3 min walk
  • Chiado Stop - 3 min walk
  • Baixa-Chiado Station - 4 min walk

Restaurants

  • Delirium Café Lisboa - 3 min walk
  • Amorino Chiado - 2 min walk
  • Mezzo Giorno - 6 min walk
  • Dear Breakfast - 1 min walk
  • Organi Chiado - 2 min walk
Map

About this property

The Ivens, Autograph Collection

The Ivens, Autograph Collection puts you 0.3 mi (0.5 km) from Rossio Square and 0.2 mi (0.4 km) from Santa Justa Elevator. Guests looking for a bite to eat can visit the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This luxurious hotel is also 0.3 mi (0.6 km) from Commerce Square and 0.5 mi (0.9 km) from Castle of São Jorge. Public transportation is only a short walk: Lg. Academia Nacional Belas AR Stop is 3 minutes and Chiado Stop is 3 minutes.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 87 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free on-site valet parking
  • Covered on-site self-parking (EUR 25 per day)
  • Covered on-site extended parking (EUR 25 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 24-hour room service
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided
  • Blackout curtains
  • Free cot/infant bed
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Bath or shower
  • Soap
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Electrical adapters/chargers
  • Free WiFi
  • Phone
  • Smartphone with 4G data speed, limited data usage

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • In-room safe (laptop compatible)
  • Local maps
  • Mobile key entry

Special features

Dining

Barra – This bar specialises in Italian cuisine and serves lunch, dinner and light fare. Reservations are required.
Rocco – This restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

The Ivens, Autograph Collection is listed in the 2022 Condé Nast Traveller Hot List.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 15 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Covered self-parking costs EUR 25 per day
  • Covered extended parking costs EUR 25 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) and Commitment to Clean (Marriott) guidelines.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

The Ivens
THE Ivens Hotel
The Ivens, Autograph Collection Hotel
The Ivens, Autograph Collection Lisbon
The Ivens, Autograph Collection Hotel Lisbon

Frequently asked questions

Does The Ivens, Autograph Collection offer free cancellation for a full refund?
Yes, The Ivens, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ivens, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Ivens, Autograph Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Ivens, Autograph Collection?
Yes, there's free valet parking. Parking spaces may be limited.
What are the check-in and check-out times at The Ivens, Autograph Collection?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Ivens, Autograph Collection?
No, this hotel doesn't have a casino, but Lisbon Casino (26-min drive) is nearby.
Are there restaurants at or near The Ivens, Autograph Collection?
Yes, there are 2 on-site restaurants, featuring Italian cuisine.
What's the area around The Ivens, Autograph Collection like?
The Ivens, Autograph Collection is a short 3-minute walk from Lg. Academia Nacional Belas AR Stop and 6 minutes' walk from Rossio Square.

Reviews

9.4

Exceptional

9.9/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect city break hotel.
Great location, fabulous hotel.
Fiona, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pierre, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The decor of the hotel is very elegant. The staff was extremely friendly and accommodating. The hotel is perfectly located to all of Lisbon’s famous attractions. I would definitely stay here again when I travel back.
Verified Expedia guest review

10/10 Exceptional

Luxury with a cherry on top
A m a z i n g!
Avraham, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ignacio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

DEREK, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent staff and clean rooms
deepak, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Forget about the nice location and design (though they’re superb), it has the BEST shower! Restaurants are also great.
Tayla, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic
Georges, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Happy place
Wonderful ladies trip in lisbon. Great location. Service was amazing. Love the jo Malone products. Everyone was happy with the hotel. Bar and restaurants are super.
Phoi Thi, 3-night trip with friends
Verified Hotels.com guest review