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Best Western Louisville East, Louisville

2.5-star2.5 stars
9802 Bunsen WayLouisvilleKY40299United States of AmericaGreat location! See map

Suburban hotel in Jeffersontown with indoor pool, 24-hour fitness
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Great location
Fantastic service
Tasty breakfast
Good internet service
392See all 392 reviews
From 516 reviewsTripAdvisor Traveller Rating

Best Western Louisville East, Louisville

from $74
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Microwave
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • One meeting room
  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Louisville East, Louisville’s small print

Also known as

  • Best Western Hotel Louisville East
  • Best Western Louisville East
  • Best Western Envoy Hotel Louisville
  • Best Western Envoy Inn And Suites
  • Best Western Louisville
  • Louisville Best Western
  • Best Western Louisville East Hotel


This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Cash deposit: USD 500 per stay

Breakage deposit: USD 250.00 per stay

Optional extras

Early check-in can be arranged for an extra charge of USD 10.00

Late check-out can be arranged for an extra charge of USD 10.00

Rollaway beds are available for USD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Louisville East, Louisville


  • Skyview Park - 26 min walk
  • Oxmoor Center - 4.5 mi / 7.3 km
  • IceLand Sports Complex - 4.8 mi / 7.7 km
  • Baptist Hospital East - 5.2 mi / 8.4 km
  • Mall St. Matthews - 5.3 mi / 8.6 km
  • Seneca Park - 7.3 mi / 11.7 km
  • E P Tom Sawyer State Park - 7.6 mi / 12.3 km
  • Farmington Historic Home - 7.6 mi / 12.3 km

Getting around

  • Louisville, KY (SDF-Louisville Intl.) - 16 min drive
  • Free self parking
  • RV, bus, and truck parking

Recent reviews

Good 7.6 From 392 reviews

Best Western Louisville East, Louisville
Very nice large room. Staff was friendly and accommodating.
A Traveler, us1 night trip
Best Western Louisville East, Louisville
Very Good8.0
breakfast was a 1.5-2 on a scale of 10 being best. one meat choice, lukewarm scrambled eggs.
James, us1 night trip
Best Western Louisville East, Louisville
It could have been amazing not until the washroom got flooded, towels, carpet beside the bed close to the washroom and some stuff in the washroom got wet. We lost few hours of sleep waiting for the cleaner to show up and done cleaning.
A Traveler, us1 night trip
Best Western Louisville East, Louisville
Very Good8.0
Good Hotel
It was a good hotel. We stayed for almost 2 weeks due to having closed on one house and waiting to close on another. The first room they put us in smelled like smoke (this hotel is non-smoking). But once presented with the issue they quickly moved us to another room. The bed has a mattress cover on it and zip tie to prevent bedbugs which is a plus (yep, I look for those things). It wasn't like being at home and comfortable but it was doable for the days we had to stay. Free breakfast is like a "hot breakfast" and continental breakfast combined. But its the same every morning... eggs, sausage links, biscuits and gravy, and/or potatoes, and the regular continental breakfast items. But Im not complaining because it was included. I only got to eat it like 3 times during our stay though as I was always running behind in the mornings. The parking lot...I'm just being honest when I say I hated the parking lot because I'm always nervous about parking lots and being a female who had to come in late at night after work or leave with kids early in am by myself, I felt uneasy. I carry a taser so no big deal but still. Im not sure if they have cameras up out there...I sure hope they do like they do inside the hotel because there are always a lot of trucks and vans parked in the back.
Stacy, us11 night trip
Best Western Louisville East, Louisville
Overall everything was great only problem I saw was some mold on the inside vents of the ac other then that the staff was great had no issues
Cory, us4 night trip

See all reviews

Best Western Louisville East, Louisville

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