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Urugano Virunga Palace

3.0 star property
3-star guesthouse in Muhoza with restaurant and bar/lounge

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Urugano Virunga Palace

Photo gallery for Urugano Virunga Palace

Restaurant
Exterior
Front of property
Single Room
Restaurant

Overview of Urugano Virunga Palace

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Musanze, Muhoza, Northern Province
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free use of bicycles
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Cookware, dishware and utensils
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Bath or shower

Room options

View all photos for Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

About this area

Getting around

  • Airport shuttle (surcharge)

Restaurants

  • Crema - 15 min walk
  • Migano Cafe, Lounge, and Grill - 3 min drive
  • Hotel Muhabura Restaurant - 12 min walk
  • La Paillotte - 3 min drive
  • Green Garden - 4 min drive
Map

About this property

Urugano Virunga Palace

A great choice for a stay in Muhoza, Urugano Virunga Palace features an airport shuttle. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli and free bike rentals.

Languages

English, French, Swahili

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from noon until 11:30 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs only)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Hiking/biking trails
  • Ecotours nearby
  • Cave exploring nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Sign language-capable staff
  • Wheelchairs available on site
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Accessible bath
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Cookware, dishes and utensils

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

This property is closed from 22 August 2023 to 20 August 2025 (dates subject to change).

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property does not have lifts.
This property accepts cash.

Also known as

Urugano Virunga Palace Muhoza
Urugano Virunga Palace Guesthouse
Urugano Virunga Palace Guesthouse Muhoza

Frequently asked questions

Is Urugano Virunga Palace currently open?
This property is closed from 22 August 2023 to 20 August 2025 (dates subject to change).
Does Urugano Virunga Palace offer free cancellation for a full refund?
Yes, Urugano Virunga Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Urugano Virunga Palace?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Urugano Virunga Palace?
Yes, dogs stay free.
Is parking offered on site at Urugano Virunga Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Urugano Virunga Palace?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Urugano Virunga Palace?
You can check in from noon - 11:30 PM. Check-out time is 10:00 AM.
What is there to do at Urugano Virunga Palace and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation nearby includes cave exploring and ecotours. Urugano Virunga Palace also has a garden.
Are there restaurants at or near Urugano Virunga Palace?
Yes, there's an on-site restaurant.

Reviews

9.0

Superb

9.0/10

Cleanliness

10.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Very good

For the price, it was a very pleasant stay. Clean and comfortable, and I felt safe. The chef was excellent.
Karalyn, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We appreciated very much the calm and comfort of the house and the room. It's calm, comfortable and very clean.
Jean-Philippe, 1-night romance trip
Verified Expedia guest review