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Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth

2.5 stars2.5 stars
4609 Citylake Boulevard, WestFort WorthTX76132United States of America, 855-239-9222
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Vibe
Awesome vibe
101See all 101 Hotels.com reviews
From 129 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth

Hotel Info: 855-239-9222

from $103
  • One King Bed, Non-Smoking, Accessible
  • Executive Room, 1 King Bed, Non Smoking
  • Suite, One King Bed, Non-Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Standard Room
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • 2 Queen Mobility Access Tub Nonsmoking
  • Suite, 2 Queen Beds, Non Smoking
  • Deluxe Suite, 1 Twin Bed, Accessible, Bathtub

At a glance

Key facts

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Other information

  • Smoke-free property

In the hotel

Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 550
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Recent reviews

Good 3.9 /5 from 101 reviews

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth
Excellent4.0 / 5
Good shopping and food
We really like this location for good restaurants and shopping. The location is great. This stay, we experienced noise in our rooms, probably due to vacationers on spring break. We will return, however.
1 night family trip
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth
Excellent4.0 / 5
Room for improvement, but doing ok
Hard to find phone number to call about early check in. Shower didn't drain quickly. Wish they had more vegan options for breakfast. Overall nice, safe, comfy place though.
1 night trip with friends
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth
Outstanding5.0 / 5
Great Stay
Our stay was perfect. Room was clean and comfortable, hot breakfast - friendly and helpful staff. The only small issue is that the room did not have a shade behind the sheer curtain at the center of the window by the bed so since it is in an area with hotels, restaurants, retail I was not able to "close" the shade to keep the outside lights from streaming in to the room. Was still able to sleep fairly well which is the best I ever do in a hotel anyway.
1 night family trip
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth
Outstanding5.0 / 5
Going above and beyond what was necessary...
The staff here are very helpful and friendly - We have booked here several times. Recently, we had a booking here when we were going to be in town to see my mother, but she unexpectedly took ill. This hotel was very helpful and understanding in helping us to make alternative arrangements, they went above and beyond what was necessary, something that doesn't happen a lot these days. Great customer service and they've definitely earned a loyal customer!
1 night family trip
Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth
Excellent4.0 / 5
Bittersweet
I enjoyed my stay...BUT..we were placed near the ice machine and had to hear people getting ice off and on at night. The hallway was stiflingly hot. I don't know why it wasn't cool like the rest of the building. And last but certainly not least, I did not have hot water during the entire stay. I was told that I had to turn the shower knob a certain way to get hot water. It was very difficult to get the handle of the shower to even get to the "H" on the temp. indicator. So I wasn't prepared to force the handle to turn farther than it wanted. And this did not explain why the sink faucet never gave hot water either. I was told how to get hot water as I was checking out. I had tried what she said but it didn't work. Telling me how to get the hot water AFTER I checked out helped a lot. Why did I have to do anything special to get hot water in the first place? Other than the above items, I liked the location and the room. But it wasn't any fun showering in cold water.
1 night family trip

See all reviews

Holiday Inn Express Hotel & Suites Fort Worth Southwest I-20, Fort Worth

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