All hotels in Memphis, Tennessee, United States of America
1 room, 2 adults

Crowne Plaza Memphis Downtown Hotel, Memphis

3.5-star3.5 stars
300 N 2nd StreetMemphisTN38105United States of America

3.5-star hotel with restaurant, near Fire Museum of Memphis
  • Free WiFi in lobby
  • Collect nightsFor every 10 nights, get 1 free!
Good7.8
Service
Fantastic service
Location
Great location
Bar and Beverages
Standard bar
Value for money
Fairly good value for money
787See all 787 Hotels.com reviews
From 1,474 reviewsTripAdvisor Traveller Rating

Crowne Plaza Memphis Downtown Hotel, Memphis

from $112
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)

At a glance

Key facts

Hotel size

  • This hotel has 230 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transportation

Parking

  • Self parking *

  • RV/bus/truck parking *

Offsite

  • Free area shuttle within 3 miles

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Pool sun loungers
  • Fitness facilities
  • Golfing nearby
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (feet) - 2320
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Crowne Plaza Memphis Downtown Hotel, Memphis’s small print

Also known as

  • Crowne Plaza Hotel Memphis Downtown
  • Crowne Plaza Memphis Downtown
  • Crowne Plaza Memphis Downtown Hotel
  • Crowne Plaza Memphis
  • Memphis Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Self parking costs USD 20 per day with in/out privileges

    RV/bus/truck parking is available for an extra charge

    Rollaway beds are available for USD 10.0 per day

    Breakfast costs between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Crowne Plaza Memphis Downtown Hotel, Memphis

    Landmarks

    • In Downtown Memphis
    • Fire Museum of Memphis - 8 min walk
    • Orpheum Theatre - 21 min walk
    • Sun Studio - 29 min walk
    • St. Mary's Catholic Church - 3 min walk
    • Memphis Cook Convention Center - 4 min walk
    • Cannon Center for Performing Arts - 5 min walk
    • Danny Thomas/ALSAC Pavillion - 6 min walk

    Getting around

    • Memphis, TN (MEM-Memphis Intl.) - 16 min drive
    • Memphis Central Station - 8 min drive
    • Self parking (surcharge)
    • RV, bus, and truck parking (surcharge)
    • Free area shuttle

    Recent reviews

    Good 7.8 From 787 reviews

    Crowne Plaza Memphis Downtown Hotel, Memphis
    Exceptional10.0
    Had friendly staff and everything I needed
    Marcus, us1 night trip
    Crowne Plaza Memphis Downtown Hotel, Memphis
    Fair4.0
    Stay somewhere else
    The check in process took two different things rips. First time we tried to check in @ 4. I was 22nd in line to check in. We were told that no one should rooms were ready. I left my number for them to let us know when it was available. They didn't comp my parking due to the inconvience. Two hours later we come back to the hotel to try to check in again. Front desk said they had been trying to call me. Never happened. At around 10 pm the followings day we go up to our room and we are locked out. I went down there and fronts desk said your reservation was only for one night and we weren't supposedly to be there so they locked us out. It's 10 pm min drive you and no one ever tried to come to our room or call our room or anything. I showed her my email with the reservation clearly showing 2 nights. From the desk then states well we already charged your room for another day which didn't happen either. Front desk finally fixes it and doesn't even offer an apology. Then tries to give me room cards for room 530 which doesn't exist and our room was 508. The carpet wasn't damp. The bedding felt damp. Aunts in the window seal. Just not happy and I never complain. I haven't had an experience like this before. My family's and I will make other arrangements when we come back next years.
    Melanie, us2 night trip
    Crowne Plaza Memphis Downtown Hotel, Memphis
    Fair4.0
    At least the food was good?
    The hotel, which is less than a block from the convention center, was unprepared for the influx of guests a convention would cause. Rooms were not ready at posted check in time, and the lobby was full of guests waiting for a call yelling them their room would be ready. When we finally got to our room, half of the power outlets in the room did not work, including some of the most important ones. The outlet between the beds did not work, which meamt the lamp and the outlets on the lamp didn't work. The closet outlet, most convenient for the iron didn't work. The ironing board was unable to stand on its own, so the fact that it had to be wedged between the closet and the entrance door made the fact that the closet outlet didn't work very annoying and the iron almost useless. The television was cracked. It worked but had those colorful lines that broken led screens generate when they are broken running across the screen. There was no water pressure in the shower, and it took forever to warm up. We had heard another customer complaining in the lobby, so this was not room specific. Amazingly the food was excellent and the wait staff was great. It was the only thing a hotel that costs as much money as this one did should do that I felt they got right. Overall: would never reccommend.
    rebecca, us2 night trip
    Crowne Plaza Memphis Downtown Hotel, Memphis
    Good6.0
    The outdoor swimming pool was a special treat. The hotel was pricey. Our continental breakfast cost $50.
    Richard, us1 night trip
    Crowne Plaza Memphis Downtown Hotel, Memphis
    Very Good8.0
    Staff was extremely friendly and helpful
    Deborah, us1 night trip

    See all reviews

    Crowne Plaza Memphis Downtown Hotel, Memphis

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