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Hotel Royal Kuala Lumpur, Kuala Lumpur

3.5 stars
Jln Walter GrenierKuala Lumpur55100Malaysia, 800-491-6126
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  • Subang (SZB-Sultan Abdul Aziz Shah) 29-min drive; 15.2 miles/24.5 km
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) 47-min drive; 35.9 miles/57.7 km
  • Kuala Lumpur Masjid Jamek Station 28-min walk; 1.4 miles/2.2 km
  • Kuala Lumpur Pasar Seni Station 30-min walk; 1.5 miles/2.3 km
  • Kuala Lumpur Sultan Ismail Station 9-min drive; 2.1 miles/3.4 km
  • Bukit Bintang Station 5-min walk; 0.2 miles/0.4 km
  • Imbi Station 8-min walk; 0.3 miles/0.6 km
  • Raja Chulan Station 10-min walk; 0.5 miles/0.8 km
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
Good3.4 / 5
Location
Great location
Service
Fantastic service
Bar and Beverages
Bar could improve
Wellness Area
Wellness & sports facilities could be improved
227See all 227 Hotels.com reviews
From 632 reviewsTripAdvisor Traveller Rating

Hotel Royal Kuala Lumpur, Kuala Lumpur

Hotel Info: 866-539-8117

from $53
  • Family Room
  • Executive Room, 1 Double or 2 Single Beds
  • Deluxe Room, 1 Double or 2 Single Beds

At a glance

Key facts

Hotel size

  • This hotel has 225 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Also known as

  • Hotel Royal
  • Hotel Royal Kuala Lumpur
  • Kuala Lumpur Hotel Royal
  • Kuala Lumpur Royal Hotel
  • Royal Hotel
  • Royal Hotel Kuala Lumpur
  • Royal Kuala Lumpur
  • Royal Kuala Lumpur Hotel
  • Coronade Hotel Kuala Lumpur

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 150 per night

Optional extras

Early check-in can be arranged for an extra charge of MYR 150

Late check-out can be arranged for an extra charge of MYR 150

Valet parking costs MYR 10 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 32.00 for adults and MYR 17.90 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 200 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 7
  • Conference space size (feet) - 560
  • Conference space size (meters) - 52
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1996
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 25-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Makan Makan Coffee House - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lobby Lounge - This café serves light fare only.

Hotel Royal Kuala Lumpur, Kuala Lumpur’s small print

Also known as

  • Hotel Royal
  • Hotel Royal Kuala Lumpur
  • Kuala Lumpur Hotel Royal
  • Kuala Lumpur Royal Hotel
  • Royal Hotel
  • Royal Hotel Kuala Lumpur
  • Royal Kuala Lumpur
  • Royal Kuala Lumpur Hotel
  • Coronade Hotel Kuala Lumpur

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MYR 150 per night

Optional extras

Early check-in can be arranged for an extra charge of MYR 150

Late check-out can be arranged for an extra charge of MYR 150

Valet parking costs MYR 10 per day

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of MYR 32.00 for adults and MYR 17.90 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 200 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 227 reviews

Hotel Royal Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
Perfect location. Right at the heart of downtown. The hotel looks a little shabby but inside your room is all you need in a nice hotel. it's actually a great bang for your buck considering where you are and the views you get outside your window. It's amazing. If I had to say one thing though is that some of the employees that work for the taxi service are quite unprofessional. My boyfriend and I had to go to the airport and we had asked a staff to call us a taxi. While he was doing so, another staff interjected and offered to take us to the airport for a certain price (higher than the normal) and he told the first staff member to cancel the taxi service for us without our permission. We told him no and to leave us alone and when the taxi came he told the taxi driver that we'll go to the airport for a set price and that we won't be needing a meter. Of course we ended up paying meter price but that was after the taxi driver got mad at us because he had apparently agreed on a set price with that staff. Watch out for these men (they typically wear black ties and are part of the "concierge" but I'm pretty sure they're just trying to rip off tourists and are pocketing the money themselves. But please don't let this deter you from this hotel. The rest of the staff are actually really nice and helpful!!
2 night romance trip
Hotel Royal Kuala Lumpur, Kuala Lumpur
Poor1.0 / 5
Bad experience
While we were on our way, we called the hotel twice to inform that we will be late for check in but when we arrived almost 8pm, we were told that they could not get us the room we booked. The staff tried to give us a lower floor (5th floor) which was not renovated. I insisted that it was totally not acceptable since it has been fully paid. Finally, they gave us a room on the 19th but when we went up to the room, it was still occupied by the guest. This is our first encounter with this bad management from the front desk. We were then given the 20th floor & it's was the worst room...the strange smell (from urine or dead rat) was in the air as if it was from the Aircon exhaust or the toilet floor trap. The quilted bed cover has cigarette smell. Couldn't sleep the whole night & was sick the next day with giddiness & nausea!
3 night family trip
Hotel Royal Kuala Lumpur, Kuala Lumpur
Good3.0 / 5
Exept for low level of staff & service, very good
Although room is new and gorgeous and location is very convenient, the level of staff & service was very low. 1) When I took shower, water did not turn hot and water outlet tottaly clogged, then water flood all over restroom. 2) I called mecanic, then he came to fix clogged exit but he left room saying that return very soon to fix hot water, however 30 minutes not returned very late at night. So I needed to call to postpone next day in order to sleep. 2) when checked in, safe box was locked by unkown ID so I needed to call reception to come over to unlock it 3) Facial towels are not supplied in room, so I asked the same receptionist in face to biring them, but 3-4 hours later after coming back from dinner I found that nothing supplied.
3 night trip
Hotel Royal Kuala Lumpur, Kuala Lumpur
Good3.0 / 5
No safe parking lot for guest, and pay?
we drove to KL, Hotel do not have the carpark, We have to park our Mercedes car outside the hotel along the road side, worst i force to pay RM 10.00 Do you think our friends will stay even you give me a free stay?
1 night family trip
Hotel Royal Kuala Lumpur, Kuala Lumpur
Excellent4.0 / 5
unbelievable
it fantastic stay but just need to improve internet service in the hotel but in general its unbelievable
3 night family trip

See all reviews

Hotel Royal Kuala Lumpur, Kuala Lumpur

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