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Swissôtel Düsseldorf / Neuss, Neuss

4 stars
Rheinallee 1NeussNW41460Germany, 800-491-6126
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Good3.9 / 5
Location
Great location
Pool
Great pool
Cleanliness
Quite clean
Vibe
Vibe is not too good
175See all 175 Hotels.com reviews
From 562 reviewsTripAdvisor Traveller Rating

Swissôtel Düsseldorf / Neuss, Neuss

Hotel Info: 866-539-8117

from $70
  • Premier Double or Twin Room
  • Premier Single Room
  • Premier Single Room, River View
  • Premium Double or Twin Room, River View
  • Classic Single Room
  • Classic Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 246 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

  • RV/bus/truck parking *

Also known as

  • Dusseldorf Neuss
  • Swissotel Dusseldorf Hotel Neuss
  • Swissôtel Düsseldorf Neuss Hotel
  • Swissôtel Düsseldorf Hotel
  • Swissôtel Düsseldorf Neuss
  • Swissôtel Düsseldorf
  • Neuss Dusseldorf
  • Swissotel Dusseldorf
  • Swissotel Dusseldorf Neuss
  • Swissotel Dusseldorf/ Hotel
  • Swissotel Dusseldorf/ Hotel Neuss
  • Swissotel Dusseldorf/ Neuss
  • Swissotel Neuss
  • Swissotel Duesseldorf / Neuss Hotel Neuss

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: EUR 50,00 per stay

Optional extras

Early check-in can be arranged for an extra charge of EUR 40,00

Late check-out can be arranged for an extra charge of EUR 40,00

Self parking costs EUR 14 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Free use of nearby fitness center
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 16
  • Conference space
  • Meeting rooms 16
  • Conference space size (feet) - 43056
  • Conference space size (meters) - 4000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1982
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 34-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Riverbar und Bistro - This lobby lounge specializes in international cuisine and serves light fare only. Open daily.

Swissôtel Düsseldorf / Neuss, Neuss’s small print

Also known as

  • Dusseldorf Neuss
  • Swissotel Dusseldorf Hotel Neuss
  • Swissôtel Düsseldorf Neuss Hotel
  • Swissôtel Düsseldorf Hotel
  • Swissôtel Düsseldorf Neuss
  • Swissôtel Düsseldorf
  • Neuss Dusseldorf
  • Swissotel Dusseldorf
  • Swissotel Dusseldorf Neuss
  • Swissotel Dusseldorf/ Hotel
  • Swissotel Dusseldorf/ Hotel Neuss
  • Swissotel Dusseldorf/ Neuss
  • Swissotel Neuss
  • Swissotel Duesseldorf / Neuss Hotel Neuss

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Cash deposit: EUR 50,00 per stay

Optional extras

Early check-in can be arranged for an extra charge of EUR 40,00

Late check-out can be arranged for an extra charge of EUR 40,00

Self parking costs EUR 14 per night with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for EUR 40 per day

Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 175 reviews

Swissôtel Düsseldorf / Neuss, Neuss
Excellent4.0 / 5
In general it was a nice room and the restaurant
In general it was a nice room and the restaurant was very good. I'm guessing my room had been updated.
2 night business trip
Swissôtel Düsseldorf / Neuss, Neuss
Outstanding5.0 / 5
The stuff of the lobby was great. I do really liked them and how they threat the guest.
5 night romance trip
Swissôtel Düsseldorf / Neuss, Neuss
Poor1.0 / 5
Does not meet Swissotel Standards
From the first encounter to check-out it was a terrible experience. Arrived at hotel at check-in time and had to wait over an hour for a room. Desk clerk was very unpleasant, offered zero advice where we could find a good meal while we waited. (All the hotel restaurants we're closed even though there were hundreds of people looking for lunch) it was a Tuesday. The hotel is very dated, and Wednesday morning at 7am no hot water in the whole hotel. The only explanation was just too many Showering at the same time. I travel 200+ nights a year and this was the worst experience overall in 5 years!
3 night business trip
Swissôtel Düsseldorf / Neuss, Neuss
Good3.0 / 5
-- They were defusing a WWII bomb outside our hotel and not a single person warned us!
9 night business trip
Swissôtel Düsseldorf / Neuss, Neuss
Good3.0 / 5
I found a guy (another guest) at midnight on the floor outside my room eating the leftovers of my room service
1 night business trip

See all reviews

Swissôtel Düsseldorf / Neuss, Neuss

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