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Extended Stay America Houston - Westchase - Westheimer, Houston

2.5 stars
2424 W Sam Houston Pkwy SHoustonTX77042United States of America, 800-658-6760
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2.9 / 5
Location
Great location
Service
Service is adequate
Amenities
Amenities are not the best
Vibe
Vibe is not too good
33See all 33 Hotels.com reviews
From 51 reviewsTripAdvisor Traveller Rating

Extended Stay America Houston - Westchase - Westheimer, Houston

Hotel Info: 800-658-6760

from $59
  • Deluxe Studio, Non Smoking
  • Deluxe Studio, Non Smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
  • Studio, 1 Queen Bed, Smoking
  • Signature Deluxe 1 Queen Bed Non-Smoking
  • Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Houston Westchase Westheimer
  • Extended Stay America Westheimer Hotel Houston Westchase
  • Extended Stay America Houston Westchase Westheimer Hotel
  • Extended Stay America Westheimer

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Houston - Westchase - Westheimer, Houston’s small print

Also known as

  • Extended Stay America Houston Westchase Westheimer
  • Extended Stay America Westheimer Hotel Houston Westchase
  • Extended Stay America Houston Westchase Westheimer Hotel
  • Extended Stay America Westheimer

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 33 reviews

Extended Stay America Houston - Westchase - Westheimer, Houston
Fair2.0 / 5
The first room I had been given wasn't even cleaned prior to my arrival. There was trash from the previous guest still present and the sheets had not been replaced. I also found a couple of silverfish in my room. This isn't the first Extended Stay I've stayed at, so the condition of this hotel was extremely surprising to me.
3 night business trip
Extended Stay America Houston - Westchase - Westheimer, Houston
Good3.0 / 5
Convenient and clean restaurant with lots of restaurants around. You'll be going to one of these places cause the breakfast here is below par.
2 night trip
Extended Stay America Houston - Westchase - Westheimer, Houston
Fair2.0 / 5
Many things seem to be in need of repair.
2 night business trip
Extended Stay America Houston - Westchase - Westheimer, Houston
Poor1.0 / 5
A tale of 4 rooms
Our first room was good the first night, but then the toilet started overflowing so we were moved to room 2... It was way too hot in that room because the AC was not cooking correctly. That takes us to room 3... We were all good until we went to pull out the sleeper sofa and it fell apart. Literally fell apart. We are in room 4 now and someone is smoking on the floor and trying to cover it with spray. I'm not moving rooms again, but I will also never stay at another Extended Stay America hotel again.
2 night family trip
Extended Stay America Houston - Westchase - Westheimer, Houston
Poor1.0 / 5
many problems
stayed two nights before and wifi didnt work so had to leave, had to come back to town two days later and called to make sure wifi was working. they said it was but now there was food on the floor, no clock radio, stain on side of mattress, place has full kitchen but had no cups/plates/utensils etc... also, hotel has NO ice machine for public. you have to wait for trays to freeze or have to go get a small bag from front desk. an outlet was hanging out of wall that could shock someone. and i know site says continental breakfast but all they have is hand wrapped muffins, oatmeal packet or 1 flavor of nature valley bar. sub par.
2 night business trip

See all reviews

Extended Stay America Houston - Westchase - Westheimer, Houston

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