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Extended Stay America - Cleveland - Great Northern Mall, North Olmsted

2.5 stars
25801 Country Club BlvdNorth OlmstedOH44070United States of America, ‏‎800-658-6760
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Good3.4 / 5
  • The front office manager didn't fill out the correct paperwork and at 12am I had someone…Mar 23, 2016
  • Staff was very friendly, but for a nonsmoking hotel, I was disappointed that my bedding…Mar 1, 2016
81See all 81 Hotels.com reviews
From 34 reviewsTripAdvisor Traveller Rating

Extended Stay America - Cleveland - Great Northern Mall, North Olmsted

Hotel Info: 800-658-6760

from $69
  • Deluxe Studio 2 Doubles Smoking
  • Deluxe Studio 2 Doubles Non Smoking
  • Studio Queen Non Smoking
  • Studio Queen Smoking
  • Deluxe Studio Queen Smoking
  • Deluxe Studio Queen Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 92 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Cleveland Great Northern Mall
  • Extended Stay America Great Northern Hotel Cleveland Mall
  • Extended Stay America Cleveland Great Northern Mall Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
Working away
  • Conference space size (feet) - 334
  • Conference space size (meters) - 31
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Cleveland - Great Northern Mall, North Olmsted’s small print

Also known as

  • Extended Stay America Cleveland Great Northern Mall
  • Extended Stay America Great Northern Hotel Cleveland Mall
  • Extended Stay America Cleveland Great Northern Mall Hotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 81 reviews

Extended Stay America - Cleveland - Great Northern Mall, North Olmsted
Excellent4.0 / 5
First floor room, had to use hair clip to keep drap closed to keep out light & visibility into room.
1 night family trip
Extended Stay America - Cleveland - Great Northern Mall, North Olmsted
Good3.0 / 5
Hotel needs to be cleaned better...
Walked into the lobby and stood there for about 5 minutes while the workers were talking and joking around with each other, I wasn't sure if it was the front desk at first since it's an office and there was no sign stating that is where you check in. After checking in, I ended up coming in one of the side entries and the stairways were quite dirty and needs to be cleaned. When I got to my floor, there was a garbage can that was overflowing with garbage and it stayed like that until the next day. Overall, I think I would find another hotel to stay at before I would consider this location again.
3 night trip
Extended Stay America - Cleveland - Great Northern Mall, North Olmsted
Outstanding5.0 / 5
A Good Experience
We stayed there for one night on the way to Ann Arbor Michigan to visit our daughter in University of Michigan. We booked a double bed room but when we arrived, there was no double room left. The staff was very helpful and tried to move us to a different room. Although we ended up in a different type of room, we were OK with it. Surprisingly, the next morning, the manager waved our room charge entirely and apologized for the change. It was not expected. It was very nice for them to do it.
1 night romance trip
Extended Stay America - Cleveland - Great Northern Mall, North Olmsted
Good3.0 / 5
Short stay but very good. Clean & a good location across from a Mall.
1 night trip
Extended Stay America - Cleveland - Great Northern Mall, North Olmsted
Excellent4.0 / 5
Good for price of trip
It was a comfortable stay we had an amazing time. Hotel was clean in a good neighborhood. Overall fun trip will stay again.
1 night romance trip

See all reviews

Extended Stay America - Cleveland - Great Northern Mall, North Olmsted

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