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Hotel Chicago Downtown, Autograph Collection, Chicago

4 stars4 stars
333 N Dearborn StDriveway Entrance at 350 N State St, ChicagoIL60654United States of America
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Excellent4.4 / 5
Room
Great room
Location
Great location
Wellness Area
Great wellness & sports facilities
Cleanliness
Clean
1172See all 1,172 Hotels.com reviews
From 967 reviewsTripAdvisor Traveller Rating

Hotel Chicago Downtown, Autograph Collection, Chicago

from $109
  • Deluxe Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room King - ASAP
  • Superior Two Doubles - ASAP
  • Suite (Jake)
  • Studio, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Standard Double Room
  • Room, 1 King or 1 Queen Bed, City View
  • Superior Room, 1 Queen Bed
  • Suite, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free wired Internet access in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Downtown Autograph Collection
  • Hotel Chicago Downtown
  • Hotel Chicago Downtown Autograph Collection
  • Hotel Sax Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Breakage deposit: USD 200.00 per stay

Optional extras

Valet parking costs USD 71.00 per day with in/out privileges

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 18.950001 per night (rates may vary)

WiFi is available in public areas for USD 18.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bowling alley on site
  • Bicycle rentals nearby
  • Kayaking nearby
  • Segway rental/tour nearby
Working away
  • Business center
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Egyptian-cotton sheets
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Hotel Chicago Downtown, Autograph Collection, Chicago’s small print

Also known as

  • Chicago Downtown Autograph Collection
  • Hotel Chicago Downtown
  • Hotel Chicago Downtown Autograph Collection
  • Hotel Sax Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Breakage deposit: USD 200.00 per stay

Optional extras

Valet parking costs USD 71.00 per day with in/out privileges

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 16 and USD 20 per person (approximately)

WiFi is available in guestrooms for USD 18.950001 per night (rates may vary)

WiFi is available in public areas for USD 18.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 1172 reviews

Hotel Chicago Downtown, Autograph Collection, Chicago
Outstanding5.0 / 5
Convenient, comfy, clean.
The room was very nice. The bed was so comfortable that we couldn't wake up. The location is very close to everything and you could potentially walk everywhere. The hotel staff were extremely nice and very accommodating. I'd love to stay again.
1 night romance trip
Hotel Chicago Downtown, Autograph Collection, Chicago
Poor1.0 / 5
Worst Hotel I Have Stayed At!
Facility and location are nice. However, that does not make up for the rudeness of the staff and all the hidden fees. Check in time was 3pm. Room wasnt ready until 8pm. Lost a half day waiting on our room. Wi-Fi is only available in the lobby. No vending or hotel store. They want you to spend 6.00 on a bottled water from their mini bar. Parking was 71.00 a day and for a three day stay a hold was put on my credit card for 500.00 for parking. It has almost been a week and the holds have not been lifted. Overall, I would never stay at this hotel again.
3 night trip with friends
Hotel Chicago Downtown, Autograph Collection, Chicago
Outstanding5.0 / 5
I loved staying at the hotel. I will reserve a room again.
2 night trip with friends
Hotel Chicago Downtown, Autograph Collection, Chicago
Outstanding5.0 / 5
Worth your money
Peaceful and quiet. Minibar kinda expensive but nice
1 night trip
Hotel Chicago Downtown, Autograph Collection, Chicago
Good3.0 / 5
Average Hotel
Overall the hotel was "ok". The rooms were outdated and not maintained very well. When we walked in two of our lamps were busted and the ceiling had a ton of water marks from a leak they must have had. The bathroom had a shower/tub that looked like it should have been in my parents house when I was a kid growing up. All in for the money it wasn't bad, but for a few extra bucks I would stay somewhere a lot nicer.
2 night romance trip

See all reviews

Hotel Chicago Downtown, Autograph Collection, Chicago

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