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NYLO New York City, New York

4 stars
2178 Broadway at W 77th StNew YorkNY10024United States of America
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Excellent4.3 / 5
Location
Great location
Bar
Bar is awesome
Amenities
Great amenities
Wellness
Wellness & sports facilities could be improved
1685See all 1,685 Hotels.com reviews
From 4,076 reviewsTripAdvisor Traveller Rating

NYLO New York City, New York

from $119
  • Standard Room, 1 Queen Bed
  • Panoramic Deluxe
  • Superior Room, 1 King or 1 Queen Bed
  • Deluxe Queen Queen Suite
  • Suite, 2 Queen Beds
  • Standard Room, 1 Queen Bed
  • Lifestyle Loft
  • Deluxe Double Room, 2 Double Beds
  • Deluxe King
  • Penthouse Loft- 1 King
  • Standard- 1 Queen.
  • Standard Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 28.69 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
Things to do
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only.

LOCL Bar - This bar serves breakfast, lunch, dinner, and light fare.

NYLO New York City, New York’s small print

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 28.69 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1685 reviews

NYLO New York City, New York
Outstanding5.0 / 5
Very happy with NYLO
I really like the Upper West Side of Manhatten and NYLO was the perfect place to stay. The entrance of the hotel is now on 77th, not Broadway. NYLO has a decor that I found refreshing and stylish, and I'm close to 60! Our room was very clean. The lady at the front desk put us on the 11th floor so the street noise wouldn't bother us (the garbage trucks come through at night.). I loved the open bar and open lounge/library in the lobby, and they gave us drink coupons to kick off our stay! Transportation is easy on the subway and bus on Broadway, but the doorman will also call a cab if needed. Plenty of restaurants and bars on Broadway and nearby Amsterdam Street.
3 night romance trip
NYLO New York City, New York
Outstanding5.0 / 5
Fantastic Hotel on the Upper West Side
Great stay!! The hotel is perfect. Our room was right next to the elevator, and at first we thought it would be a problem. However, the room is so quiet and well laid out, we never heard it. Everything about our stay was wonderful.
3 night romance trip
NYLO New York City, New York
Outstanding5.0 / 5
Completely Charming
Never stayed at this hotel before. It is complete charming. Staff was great. Location superb!
2 night business trip
NYLO New York City, New York
Excellent4.0 / 5
Overall a Reliably Good Stay
It is just a great hotel overall, but during this stay, my room was not tip top. It happens and won't keep me from coming back. The lobby and bar rare eally super, lots of good energy. There was a live jazz singer and piano player on Thursday night. The seasonal outdoor lounge is great except when people are smoking out there...cigarettes and cigars. I wish they would limit the smoking on the outside deck. The Upper West Side is just vibrant, and fun to be around.
1 night business trip
NYLO New York City, New York
Fair2.0 / 5
Disappointed with charges
I booked the NYLO Hotel through hotels.com. My confirmation said that the hotel would charge me $151.53 for my one night stay. When I checked out they charged me $180.22. When I questioned this amount, they said that the hotel.com rate did not include a "Urban Fee" and its taxes. When I returned home I checked my confirmation, on the back its says, "the charges below are included in your overall room price: resort fee." If these charges were included, why was I charged approximately $30 more than the agreed rate? I call this a bait and switch.
1 night romance trip

See all reviews

NYLO New York City, New York

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