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NYLO New York City, New York

4 stars
2178 Broadway at W 77th StNew YorkNY10024United States of America, 800-491-6126
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Excellent4.3 / 5
Location
Great location
Bar
Bar is awesome
Service
Fantastic service
Wellness
Wellness & sports facilities could be improved
1811See all 1,811 Hotels.com reviews
From 3,852 reviewsTripAdvisor Traveller Rating

NYLO New York City, New York

Hotel Info: 866-539-8117

from $125
  • Standard Room, 1 Queen Bed
  • Panoramic Deluxe
  • Superior Room, 1 King or 1 Queen Bed
  • Deluxe Queen Queen Suite
  • Suite, 2 Queen Beds
  • Standard Room, 1 Queen Bed
  • Lifestyle Loft
  • Deluxe Double Room, 2 Double Beds
  • Deluxe King
  • Penthouse Loft- 1 King
  • Standard- 1 Queen.
  • Standard Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Resort fee included

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

WiFi is available in guestrooms for USD 14.10 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.10 per night (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
Things to do
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only.

LOCL Bar - This bar serves breakfast, lunch, dinner, and light fare.

NYLO New York City, New York’s small print

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

Deposit: USD 50 per night

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

WiFi is available in guestrooms for USD 14.10 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 14.10 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1811 reviews

NYLO New York City, New York
Fair2.0 / 5
Disappointed with charges
I booked the NYLO Hotel through hotels.com. My confirmation said that the hotel would charge me $151.53 for my one night stay. When I checked out they charged me $180.22. When I questioned this amount, they said that the hotel.com rate did not include a "Urban Fee" and its taxes. When I returned home I checked my confirmation, on the back its says, "the charges below are included in your overall room price: resort fee." If these charges were included, why was I charged approximately $30 more than the agreed rate? I call this a bait and switch.
1 night romance trip
NYLO New York City, New York
Excellent4.0 / 5
Cool hotel in great NYC neighborhood
Very comfortable; great bar on first floor; kind and helpful staff; overall warm feeling; no frills but solid good place
2 night trip with friends
NYLO New York City, New York
Excellent4.0 / 5
The Low down on NYLO
I've stayed here about thirty times over the past few years. It is a great walkable, neighborhood-feel location. Feels welcoming and lots of great business within vibrant walking distance. The rooms are spacious for city scale, clean, with fun lobby and friendly hotel staff. I guess that is what keeps me coming back! Enjoy ;)
2 night business trip
NYLO New York City, New York
Excellent4.0 / 5
Why you should stay at the NYLO
We often stay at the NYLO because it is so convenient to many things in NYC. You can cut across 79th and be on the East Side of the park quickly. We love the area and the hotel is so wonderful: great service, kind people who work there and a fun & hip downstairs complete with a bar and living/lounge area to play chess, read or just hang out.
2 night family trip
NYLO New York City, New York
Fair2.0 / 5
Look around elsewhere first.
Long wait and service times. Room doors did not function properly. Staff would not put in service requests because of computer issues. Great waste of money to have a room you can't sleep in.
2 night romance trip

See all reviews

NYLO New York City, New York

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