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NYLO New York City, New York

4 stars4 stars
2178 Broadway at W 77th StNew YorkNY10024United States of America, 800-491-6126
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Bar and Beverages
Bar is awesome
Amenities
Great amenities
1598See all 1,598 Hotels.com reviews
From 4,512 reviewsTripAdvisor Traveller Rating

NYLO New York City, New York

Hotel Info: 866-539-8117

from $119
  • Superior Queen
  • NY Studio with Terrace
  • Superior King
  • Junior Suite Two Queens
  • Suite, 2 Queen Beds
  • Standard Room, 1 Queen Bed
  • Loft with Terrace
  • City View King
  • Junior Suite with Balcony
  • Deluxe Double Double
  • Broadway View Deluxe King
  • Penthouse Loft- 1 King
  • Standard- 1 Queen.
  • Standard Room, 1 King Bed, View
  • Deluxe Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 30.98 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 59.00 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
Things to do
  • Fitness facilities
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Serafina - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

RedFarm - This restaurant specializes in Chinese cuisine and serves dinner only.

LOCL Bar - This bar serves breakfast, lunch, dinner, and light fare.

NYLO New York City, New York’s small print

Also known as

  • NYLO Hotel
  • NYLO Hotel New York City
  • NYLO New York City
  • Ave Hotel New York
  • Hotel On The Ave
  • On The Ave Hotel
  • On The Ave Manhattan
  • NYLO New York City Hotel
  • NYLO

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 50 per night

  • Resort fee: USD 30.98 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 59.00 per day

Full breakfast is offered for an extra charge of USD 16.95 per person (approximately)

Pets are allowed for an extra charge of USD 40 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 1598 reviews

NYLO New York City, New York
Poor1.0 / 5
Terrible staff, plays off its good location.
Room was average/tired looking, bed was comfortable. TERRIBLE sound proofing. You can hear everything through the door, meaning that you're getting a wake up call whether you want one or not. The housekeeping staff, let the doors slam every time they open one up and stand outside your room chatting loudly/shouting at each other. It is not beyond the realms of possibility that someon such as myself would want a 'vacation lie in' this was physically impossible due to a combination of the poor sound insulation and overly loud housekeeping team. You could tell they wanted to just get in and out as quick as possible, whilst being entirely understandable from their point of view, this is not what hotel guests are paying hundreds of dollars a night for. My stay was summed up by my final few staff interactions before check out, first a member of the housekeeping team knocked on my door to ask if I was checking out (even though I had at least ten minutes left in the room). This has never happened to me before in any hotel in the world. Followed by my asking one of the staff at check out if they could do me a print out of my receipt. Apparently this was 'impossible' as I booked the room online through a third party (Every other hotel I have stayed at this week has offered this as standard even though I booked third party). I thought he was joking. Apparently not. Don't waste your money, they charge 4 star prices, for a 2/3 star stay. Other hotels stayed at: Ink48,Trump Soho, Dream.
1 night trip
NYLO New York City, New York
Excellent4.0 / 5
Good Choice!
A fine place for several days with lots of restaurants and amenities close by and easy subway access to anywhere in Manhattan.
4 night romance trip
NYLO New York City, New York
Outstanding5.0 / 5
Great stay at NYLO
Modern and clean. Located in a good area between the Hudson River and Central Park (within walking distance). Plenty of bakeries & bagel places close by for breakfast. We chose a larger room with 2 queen size beds - which I recommend if staying for more nights. Liked having the Keurig coffee machine in the room. Staff was friendly ... pretty much everything was on par with our expectations :)
4 night family trip
NYLO New York City, New York
Good3.0 / 5
Hotel okay but be careful.!!!!!!!!!!
Be careful they may not give you the room that you asked for . They do not like hotels.com and will charge you an extra as an extra fee hidden To make sure they get their commission back from hotels.com . Plus when you use hotels.com they will give the smallest worst they have. BE WARNED!!!!!!!!!!!!!
3 night business trip
NYLO New York City, New York
Excellent4.0 / 5
Do not wallet a car. Is one time only per day. 55 dollars and takes 45 minutes.
2 night family trip

See all reviews

NYLO New York City, New York

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