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The Wilderness Hotel

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Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Luxury Family Suite | Terrace/patio
Premium bedding, Select Comfort beds, desk, laptop workspace
Standard Family Double Room | Premium bedding, Select Comfort beds, desk, laptop workspace

Overview of The Wilderness Hotel

The Wilderness Hotel

3.0 star property
Riverfront hotel in Wilderness with 3 bars/lounges and spa

7.8/10 Good

158 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Air conditioning
  • Refrigerator
  • Bar
Map
George Road, Wilderness, Western Cape, 6560

Room options

About this area

What's nearby

  • In a regional park

Getting around

  • George (GRJ) - 19 min drive

Restaurants

  • POMODORO - 3 min walk
  • Blue Olive - 4 min walk
  • Freddy's German Sausage - 4 min walk
  • Green Shed Coffee Roastery - 5 min walk
  • BeeJuice Cafe - 8 min walk

About this property

The Wilderness Hotel

Enjoy your visit to Wilderness with a stay at The Wilderness Hotel. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy or hydrotherapy. Other highlights include 3 bars/lounges, an outdoor pool and a fitness centre. Fellow travellers like the helpful staff and size.

Languages

Afrikaans, Dutch, English, French, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 155 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • No pets or service animals allowed

Parking

  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Racquetball/squash
  • Mini golf
  • Pool table
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Surfing/body boarding nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Afrikaans
  • Dutch
  • English
  • French
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Wilderness Hydro and Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for ZAR 30 per person, per day
  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 10 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

The Wilderness Hotel Hotel
Protea Wilderness Hotel
Wilderness Hotel Wilderness
Protea Hotel Wilderness
The Wilderness Hotel Wilderness
The Wilderness Hotel Hotel Wilderness

Frequently asked questions

Does The Wilderness Hotel offer free cancellation for a full refund?
Yes, The Wilderness Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Wilderness Hotel?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at The Wilderness Hotel on 5 February 2023 start from €71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Wilderness Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Wilderness Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The Wilderness Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Wilderness Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Wilderness Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at The Wilderness Hotel and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Wilderness Hotel also has 3 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near The Wilderness Hotel?
Yes, there's an on-site restaurant that offers garden views. Nearby restaurants include POMODORO (3-min walk), Blue Olive (4-min walk) and Freddy's German Sausage (4-min walk).
What's the area around The Wilderness Hotel like?
The Wilderness Hotel is located by the river, a short 3-minute walk from Wilderness National Park and 3 minutes' walk from Garden Route National Park.

Reviews

7.8

Good

7.6/10

Cleanliness

7.7/10

Staff & service

7.2/10

Amenities

6.9/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Run down, dirty hotel in need of an overhaul
The hotel is run down and dirty. We moved rooms due to the mould caked in our aircon. There cockroaches in the room. The general areas are filthy. We used to absolutely love this hotel it was under previous management. I cant see it going on for much longer without a serious revamp. The hotel needs a manager to better oversea how it is run. So disappointing. We will not be back
Daniella, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Good
Biplob, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very unhygienic & uncomfortable stay
Hi, this is more of a 2.5 star hotel, the pictures on the website are very deceiving. We had entered to a very old setting, check-in was quick, breakfast was decent however the rooms are very uncomfortable & unhygienic - we had found spiders & spider webs in the corner of the rooms, the rooms are also infested with ants, they attack any food stuff lying around. Very disappointed, don't think I will ever consider revisiting this hotel.
Khalid, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jewel needing tlc
This is a real jewel which needs a lot of Tox. Great location. Food was good excellent.
Trevor, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Tommy, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel has a reputation for giving out a hotel room that differs from the picture. Be aware.
Anthony, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Just an over night stop
Douglas, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wilhelm, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wilhelm, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The Hotel is being subtly transformed into something closer to its former grandeur. Its still a significant way off. Its tired and basic, but improving. The facilities are basic but functional and the staff are traned, helpful and polite. The location of the building is the best in town, expecially if you're there to sample the culinary delights on offer. In general, I recommend staying at this property. If you can, book a family room.
Warren, 3-night romance trip
Verified Expedia guest review