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Protea Hotel by Marriott Durban Edward, Durban

4 stars
149 O.R. Tambo ParadeDurbanKwaZulu-Natal4001South Africa, 855-239-9485
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Good3.6 / 5
Service
Fantastic service
Location
Great location
Amenities
Amenities are not the best
Comfort
More comfort would be nice
51See all 51 Hotels.com reviews
From 297 reviewsTripAdvisor Traveller Rating

Protea Hotel by Marriott Durban Edward, Durban

Hotel Info: 855-239-9485

from $71
  • Presidential Suite
  • Deluxe Twin Room, Non Smoking, Sea Facing
  • Family Room, 2 Queen Beds
  • Family Room
  • Junior Suite
  • Family Room, Non Smoking
  • Deluxe Suite
  • Standard Room
  • Standard Room, 1 Double Bed, Balcony
  • Standard Double Non Smoking
  • Superior Room, 1 King Bed, Partial Sea View
  • Executive Twin Room
  • Suite
  • Superior Room, 1 King Bed, Non Smoking
  • Family Room, 2 Double Beds, Sea View
  • Universal Access
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station pickup *

  • Cruise terminal shuttle *

Parking

  • Free valet parking

  • Self parking *

Offsite

  • Area shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *

Also known as

  • Edward Protea Hotel
  • Protea Edward
  • Protea Edward Durban
  • Protea Hotel Marriott Durban Edward
  • Protea Hotel Edward Durban
  • Protea Hotel Marriott Edward
  • Protea Marriott Durban Edward
  • Protea Marriott Edward

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Optional extras

Self parking costs ZAR 60.00 per night

Buffet breakfast is offered for an extra charge of ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 150 per person (one way)

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool umbrellas
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Meeting rooms 6
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1911
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie Restaurant - This beachfront buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Recreation

On Site

  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Protea Hotel by Marriott Durban Edward, Durban’s small print

Also known as

  • Edward Protea Hotel
  • Protea Edward
  • Protea Edward Durban
  • Protea Hotel Marriott Durban Edward
  • Protea Hotel Edward Durban
  • Protea Hotel Marriott Edward
  • Protea Marriott Durban Edward
  • Protea Marriott Edward

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Optional extras

Self parking costs ZAR 60.00 per night

Buffet breakfast is offered for an extra charge of ZAR 165 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 150 per person (one way)

Cruise ship terminal shuttle service is offered for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 51 reviews

Protea Hotel by Marriott Durban Edward, Durban
Fair2.0 / 5
I didn't like it. I stayed only for one day with the purpose of sleeping, since I arrived from a trip of two days without sleeping... They kept knocking on my door all the time. After I put a sign of do not disturb they just called me, which is the same as knocking in my door. The corridor was noisy. I was happy to leave!
1 night trip
Protea Hotel by Marriott Durban Edward, Durban
Outstanding5.0 / 5
Great stay in Durban
Just one night, but I really enjoyed it. Great food and some of the nicest staff I've ever met!
1 night trip
Protea Hotel by Marriott Durban Edward, Durban
Fair2.0 / 5
Sketchy hotel, but with great sea views
When I checked in the clerk tried to get me to pay more for a sea view, when my reservation clearly stated "partial sea view" as a minimum. Good thing I had a printed copy of the reservation. We got our sea view but the clerk was rude, too. The restaurant food (menu) is good and a good value. But the kitchen is incredibly slow....30 minutes to get a wrap and salad. The service at the morning buffet is dismal. The hotel gave us key that stopped working on purpose after 18 hours. They said this was for security...but they should tell you if you need to get a new key each day. The furnishings in the room were somewhat dirty. And all potential visitors should know that this hotel is on the edge of the red light district and each the beachfront walk is not safe after dark. You can tell that the hotel was once very nice, but it is not even 3 stars now.
2 night romance trip
Protea Hotel by Marriott Durban Edward, Durban
Fair2.0 / 5
Not your best option in the neighborhood
I stayed two weeks at Protea Edward while in town for work. I had requested an upper-floor room, but when I arrived, I was put into a room on the 2nd floor. It absolutely reeked of cigarette smoke, despite this being a non-smoking property (theoretically). I couldn't breathe the air. So they moved me up to a room on the top floor (it was apparently available all along), and it at least did not stink. Service at the hotel was pretty bad overall. I left notes each day asking for the coffee packets to please be replenished, but days passed and I never got any coffee until I left the empty container on the bed with a note that included arrows pointing at the empty coffee slots. I went to the hotel restaurant one night and was completely ignored (it was open, though, and I was there at a normal dinner hour). I was ignored when I arrived, so I seated myself. I was ignored for another 45 minutes, so I went inside to get a drink and a menu. It was at least another 30 minutes before a waiter grudgingly came out and informed me that he would help me "only because it's not busy tonight" (I was the only customer!). And to top it all off, when I went to check out o the last day, the hotel had magically hiked the rate up significantly from the rate I had booked. So I'd say this hotel is a gigantic fail all around. I do not recommend it at all. There are much nicer options in the area.
13 night business trip
Protea Hotel by Marriott Durban Edward, Durban
Excellent4.0 / 5
The hotel was very nice and I felt safe at the hotel as a solo traveler. The area around the hotel was safe as long as you stayed along the beach front area. The hotel offered 500 mb of free wifi a day and any balance seems to carry over from one day to the next. Enough for the average traveler. You can purchase additional data too. The buffet breakfast was very good with a wide selection of foods. The dinner did have a wide selection, but I suspect could be a bit hit and miss depending on your tastes. The porter was very friendly and helpful, but seemed a bit overly concerned that I needed to take a tour.
2 night trip

See all reviews

Protea Hotel by Marriott Durban Edward, Durban

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