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Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix

2.5 stars
3401 E University DrivePhoenixAZ85034United States of America, ‏855-239-9222
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Excellent4.1 / 5
Value for money
Best value for money
Service
Fantastic service
Location
Great location
WiFi
Bad internet service
398See all 398 Hotels.com reviews
From 457 reviewsTripAdvisor Traveller Rating

Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix

Hotel Info: 855-239-9222

from $71
  • Deluxe Suite, Accessible, Bathtub
  • King Deluxe Mobil Accessible Tub Nosmkng
  • King Hear Mobility Accessible Tub Nosmk
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Bathtub (MOBILITY)
  • Room, Accessible, Non Smoking (ROLL IN SHOWER)
  • Junior Suite, 1 King Bed, Non Smoking
  • King Suite Mobility Access Tub Nonsmking
  • Room, Multiple Beds, Accessible, Bathtub (MOBILITY)
  • Standard Room
  • 2 Queen Bds Mobility Access Tub Nonsmkng
  • Junior Suite, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free self parking

  • Extended parking *

Also known as

  • Holiday Inn Express Hotel Phoenix-Airport
  • Holiday Inn Express Phoenix-Airport

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 79.00

Late check-out can be arranged for an extra charge of USD 79.00

Extended parking is available for an extra charge

Rollaway beds are available for USD 10 per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Room service
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix’s small print

Also known as

  • Holiday Inn Express Hotel Phoenix-Airport
  • Holiday Inn Express Phoenix-Airport

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 79.00

Late check-out can be arranged for an extra charge of USD 79.00

Extended parking is available for an extra charge

Rollaway beds are available for USD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 398 reviews

Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix
Outstanding5.0 / 5
They were underconstucktion but it was clean and quite and very relaxing
1 night romance trip
Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix
Excellent4.0 / 5
Basically my stay was okay except for the remodeling of the front entrance and lobby. The rooms were very nice and comfortable.
2 night business trip
Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix
Excellent4.0 / 5
Lovely Family Get Away Hotel
We were disappointed that the hotel was under construction and it was noisy at times and there was constant traffic of workers on the main floor where our room was located. Also, the shower did not drain properly, the flow of the water was extremely harsh, and therefore uncomfortable for showering for the family members. Overall, happy with the room, nice and clean but it did smell like smoke even though it was supposed to be a smoke-free room!!!!I did have an essential oils diffuser with me and was able to disburse soothing scents into the air. Staff was very accommodating and pleasant to deal with. Shuttle-service was somewhat poor on one day when they were busy and I had to call '3' different times from the airport for my trip back to the hotel. I know the shuttle is a free service and I did tip the driver on each of my trips, I still think when they said 10 minutes, the driver should have been there! I know this is just a communication issue and not the hotels fault. Yes, I would stay there again; hopefully not during construction and hopefully speaking up about the shower when it happened so we didn't have to deal with that during our stay. Otherwise, a very lovely hotel!
2 night family trip
Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix
Fair2.0 / 5
Disappointed.
Hotel was undergoing major renovation. Main lobby was completely torn up.I never saw any notice of this prior to arrival. Hallways and main areas downstairs had no AC. 4th floor was undergoing renovation. Everything was dusty and pieces of ceiling on bed and floor. They also took the elevator out of service on Saturday. No notice, no signs. Stairwells were hot and filthy. Breakfast was decent and staff was polite and very apologetic of the construction.
3 night business trip
Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix
Fair2.0 / 5
Hotel was under construction. Wish Hotels.com had that on their website. If I had known would never have booked it
2 night romance trip

See all reviews

Holiday Inn Express Hotel & Suites Phoenix-Airport, Phoenix

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