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1 room, 2 adults

Lotte Hotel Seoul, Seoul

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
30, Eulji-ro, Jung-guSeoulSeoul100-721South Korea

Luxury hotel with 5 restaurants, near Namdaemun Market
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Location
Great location
Breakfast
Tasty breakfast
Food
Delicious food
Value for money
Value for money could be better
1566See all 1,566 Hotels.com reviews
From 3,641 reviewsTripAdvisor Traveller Rating

Lotte Hotel Seoul, Seoul

from $163
  • Grand Deluxe Double Room (Executive Tower)
  • Executive Grand Deluxe Double Room (Executive Tower) - Le Salon Access
  • Executive Junior Suite Twin (Executive Tower) - Le Salon Access
  • Grand Deluxe Twin Room (Executive Tower)
  • Grand Deluxe Family Twin Room (Executive Tower)
  • Executive Grand Deluxe Twin Room (Executive Tower) - Le Salon Access
  • Executive Deluxe Suite Double (Executive Tower) - Le Salon Access
  • Premier Twin Room (Executive Tower)
  • Club Deluxe Double Room (Main Tower) - Club Access
  • Club Deluxe Twin Room (Main Tower) - Club Access
  • Deluxe Double Room (Main Tower)
  • Deluxe Twin Room (Main Tower)
  • Superior Double Room (Main Tower)
  • Superior Twin Room (Main Tower)
  • Club Junior Suite (Main Tower)
  • Premier Double Room (Executive Tower)
  • Superior Twin with 1 trundle bed (2 Single Beds and 1 Single Sofa Bed)
  • Executive Premier Double Room (Executive Tower) - Le Salon Access
  • Executive Premier Twin Room (Executive Tower) - Le Salon Access
  • Run of House (Room will be assigned upon check in)
  • Connecting Room (2 Superior Twin Rooms) - 4 Singles & 2 Trundle Beds
  • Executive Junior Suite Double (Executive Tower) - Le Salon Access
  • Executive Deluxe Suite Twin (Executive Tower) - Le Salon Access
  • Club Superior Double Room (Main Tower) - Club Access
  • Club Superior Twin Room (Main Tower) - Club Access

What’s around Lotte Hotel Seoul, Seoul

Landmarks

  • In Myeongdong
  • Namdaemun Market nearby
  • Seoul City Hall nearby
  • Lotte Department Store nearby
  • Gwanghwamun nearby
  • Gyeongbok Palace nearby
  • N Seoul Tower nearby
  • Dongdaemun Market nearby

Getting around

  • Seoul (GMP-Gimpo Intl.) - 9.7 miles/15.6 km
  • Seoul (ICN-Incheon Intl.) - 30.1 miles/48.5 km
  • Free self parking
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

About Lotte Hotel Seoul, Seoul

Location.
The Lotte Hotel Seoul is situated in the primarily metropolitan Seoul area within 1 km of the Kyung Bok Palace and Dong Dae Moon Gate Market. The hotel is strategically located 65 kilometers southwest of the Incheon Airport.

Hotel Features.
The Lotte Hotel Seoul is one of Seoul's largest, with two independent towers and a lobby integrated with a three-level mall. Frequented mostly by business travelers, the Lotte has 5 restaurants, a bakery/delicatessen, and a variety of recreational options, making it something of a plaza.

The Lotte Hotel offers a golf driving range with a putting green and a fitness center with a miniature walking course, and indoor swimming pool. Items (such as digital cameras and cell/mobile phones) that can't be rented at the extensive business center can be purchased at the duty-free store, which is one of the largest in Seoul. WiFi is free.

Guestrooms.
The Lotte Hotel Seoul spans across the 38-story main building and the newer 35-story wing. The newer wing guestrooms contain amenities such as complimentary mobile phone rental and computers. Both buildings' guestrooms include pillowtop mattresses, premium bedding and pillow menu and hypo-allergenic bedding is available. Private bathrooms have separate bathtub/shower with handheld showerhead, bathroom phone, bathrobes/slippers, scale, a makeup/shaving mirror, hair dryer and complimentary toiletries. Rooms have LCD TV with premium channels and pay movies, free WiFi, and a clock radio. There is also a direct-dial phone with voicemail, an in-room safe and a desk in the room. A minibar, coffee-tea maker and refrigerator with complimentary bottled water is available. Rooms have air-conditioning, climate control and blackout drapes/curtains. Furnishings include a desk, in-room safe and and an iron/ironing board may be requested. Complimentary weekday newspapers are delivered. Cribs/infant beds, turndown service, and wake-up calls may be requested. There is daily housekeeping.

At a glance

Key facts

Hotel size

  • This hotel has 1,015 rooms
  • This hotel is arranged over 38 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times during limited hours. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Free self parking

  • Valet parking *
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Health club
  • Golf driving range on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Lotte Hotel Seoul, Seoul’s small print

Also known as

  • Hotel Lotte
  • Seoul Lotte Hotel
  • Hotel Lotte Seoul
  • Hotel Seoul Lotte
  • Lotte Hotel
  • Lotte Hotel Seoul
  • Lotte Seoul
  • Lotte Seoul Hotel
  • Seoul Hotel Lotte
  • Seoul Lotte

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

A 10% Hotel Tax is applied to each reservation. Non-residents paying at the hotel are eligible for a refund on the 10% Hotel Tax. The tax refund is available at Tax Refund Centers located within the city, including those inside select airports. Tax refund availability may vary by Tax Refund Center or hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs KRW 20000 per stay

Buffet breakfast is offered for an extra charge of KRW 36300 for adults and KRW 33900 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of KRW 16000 per person (one-way)

Airport shuttle service for children up to age 12 costs KRW 10000.00 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 1,566 reviews

Lotte Hotel Seoul, Seoul
Exceptional10.0
Excellent service. Spotless facilities. Amazing location. The staff at this hotel has the most amazing service. Also, it is located next to the best food court in Seoul. A cab ride to wherever I went locally was no more than USD5. My only wish was that they had a bigger selection of English language channels on the tv.
Brian, us5 night trip
Lotte Hotel Seoul, Seoul
Fair4.0
Terrible customer service, will never stay again!
The room was nice but the customer service was terrible! Once you check out, they treat you like dirt! We checked out of the hotel at 11am and stored our luggage with the bell desk and came back around 7pm to get our luggage to check into another hotel because Lotte Seoul was fully booked for the next few days of our trip. We stood at the taxi line and realized we had 1 too many luggage and wouldn’t be able to fit everything in 1 taxi. We asked the staff to help us get a jumbo taxi (these are taxis with more seats and more trunk space with a higher basic fare). The staff refused to help us and just ignored us and waved down cabs for people behind us while we’re trying to talk to them. After about 10mins of unsuccessfully trying to get them to help us, we went back into reception and told them their taxi staff were really rude to us and even though we already checked out of the hotel, we were guests and not just random people. The receptionist kept saying that it wasn’t her job to deal with taxis, but agreed to help us talk to the taxi staff since she knew English and could communicate better. The taxi staff still refused to help us call a jumbo taxi and the receptionist kept saying this isn’t part of her job and she needs to go back to reception. After about 10 more minutes of this unhelpful customer service, we just decided to take 2 taxis and the staff didn’t even help us wave down the taxis and other people in the line behind us tried to steal our taxis! RUDE STAFF!
Jessica, us1 night trip
Lotte Hotel Seoul, Seoul
Exceptional10.0
Location Perfect Amidst Delish Delights & Steam Ba
Awesome. Kam sa ham ni da! Excellent room service, beverages and food. Efficient housekeeping. Excellent lap pool, spa, hot steam bath and sauna amenity! Location is perfect, many delish delights of all kinds in eateries downstairs, plus direct link to train, neighborhood great for walkabouts and shopping. My 2nd stay. Looking forward to my 3rd!
A Traveler, usFamily trip
Lotte Hotel Seoul, Seoul
Exceptional10.0
Located at the center of MyeongDong are a, it has close to city hall and other Gov. agencies. Hotel is connected to the luxurious shopping mall. Room is smaller than my liking, but other than that it was great stay.
A Traveler, us8 night trip
Lotte Hotel Seoul, Seoul
Exceptional10.0
Miss Ryu from club floor reception was super!! She was a professional and definitely she knows what to do. Thank you and appreciate your hospitality!
Young, us1 night trip

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Lotte Hotel Seoul, Seoul

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