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Extended Stay America - Austin - North Central, Austin

2.5 stars
8221 N I 35AustinTX78753United States of America, 800-658-6760
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2.7 / 5
Service
Service could be improved
Room
Room needs to be redecorated
Food
Food could be better
Cleanliness
Could use a good cleaning
45See all 45 Hotels.com reviews
From 85 reviewsTripAdvisor Traveller Rating
  • Austin, TX (AUS-Austin-Bergstrom Intl.) 24-min drive; 15.2 miles/24.4 km
  • Austin Station 16-min drive; 10 miles/16 km
  • Free self parking

Extended Stay America - Austin - North Central, Austin

Hotel Info: 800-658-6760

from $60
  • Studio 1 Queen Non Smoking
  • Studio 1 Queen Smoking
  • One Bedroom Suite Queen Smoking
  • One Bedroom Suite Queen Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Austin North Central
  • Extended Stay America Hotel Austin North Central
  • Extended Stay America Austin North Central Hotel
  • Austin Extended Stay
  • Extended Stay Austin

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Free use of nearby fitness center
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Year Built 2004
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Austin - North Central, Austin’s small print

Also known as

  • Extended Stay America Austin North Central
  • Extended Stay America Hotel Austin North Central
  • Extended Stay America Austin North Central Hotel
  • Austin Extended Stay
  • Extended Stay Austin

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.7 /5 from 45 reviews

Extended Stay America - Austin - North Central, Austin
Fair2.0 / 5
A huge roach on the pillow
I was up around 3 am for restroom and found a huge roach on the pillow I have just slept on!! When you see one of these creatures, it usually means there are dozens or even hundreds behind. The hotel had no vacancy for switching room, and I did not want to unfold the sofa bed to discover additional surprises underneath it. I was sitting in the chair taking a nap as much as I can. Don't stay at this hotel and pay extreme caution to the unexpected companies if you have to.
1 night business trip
Extended Stay America - Austin - North Central, Austin
Poor1.0 / 5
Worst Hotel
Our stay ended up not being a stay. We were in town for one evening and had pre-booked 2 rooms. The check-in took longer than expected. Then when I get to my room it wasn't even ready and all of the linens and towels were in a pile. Upon going back to the front desk, I'm given a new room but the pillows didn't have covers. Not a big deal because they provided me covers and some extra towels. I thought it was over. HOWEVER, as I was preparing to go out for the evening, I sat in a chair next to the bed and found a used SYRINGE by the headboard of the bed. Yes a used SYRINGE. AND there was another one underneath the bed. I immediately went to the front and demanded a refund. Needless to say I did not stay because I didn't want my family and our dog to sleep in that disgusting place. I will also be contacting management in this issue.
1 night family trip
Extended Stay America - Austin - North Central, Austin
Poor1.0 / 5
Not so good experience
I had a very bad experience staying in the hotel. To start with 1) Bad smell throughout the hotel including the room we stayed. It was very strong smell. 2) No cleanines throughout the hotel and the room. I had bits of foods and stains left over the table from previous guest. the room was very badly cleaned. I also have pictures of the stains. 3) one of reason we got this hotel was for kitchen as we had 18 month baby traveling with us. first room we checked in did had microwave working. so we waited for an hour and half in that room to get us transferred to another room. it was a hassle with the kid moving into rooms with no help from hotel staff. 3) Roaches - I was shocked to see 2-3 small roaches in kitchen counter top late night and also early morning. it was very bad. 4) Wall has some damaged which I already informed front desk about and also took a picture of it. 5) where was the breakfast? coffee and granola bars? I want to mention hotel staff and especially front desk representative was very helpful but it's just the overall hotel no even a worth of stay.
1 night family trip
Extended Stay America - Austin - North Central, Austin
Poor1.0 / 5
Disgusting and dirty!
Disgusting hotel. Water turned off every minute during the shower. Hotel room smells like smoke. Dirty toilet. Dirty shower. Bums everywhere. Cigarette butts all by the doors and shrubbery.
2 night family trip
Extended Stay America - Austin - North Central, Austin
Outstanding5.0 / 5
?mmmnn
1 night romance trip

See all reviews

Extended Stay America - Austin - North Central, Austin

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