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1 room, 2 adults
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Extended Stay America Portland - Hillsboro, Hillsboro

2.5 stars
19311 Nw Cornell RdHillsboroOR97124United States of America, ‏‎800-658-6760
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Good3.1 / 5
Location
Great location
Cleanliness
Dirty
Comfort
Uncomfortable
161See all 161 Hotels.com reviews
From 113 reviewsTripAdvisor Traveller Rating

Extended Stay America Portland - Hillsboro, Hillsboro

Hotel Info: 800-658-6760

from $136
  • One Bedroom Suite, One King and One Sofa Bed, Smoking
  • One Bedroom Suite, One King and One Sofa Bed, Non-Smoking
  • One Bedroom Suite, Two Double and One Sofa Bed, Non-Smoking
  • Standard Suite, One Queen Bed, Non-Smoking
  • One Bedroom Suite, Two Double and One Sofa Bed, Smoking
  • Standard Suite, One Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Hotel Hillsboro Portland
  • Extended Stay America Portland Hillsboro
  • Extended Stay Deluxe Portland-Hillsboro-Cornell Hotel Hillsboro
  • Extended Stay Hillsboro
  • Hillsboro Extended Stay
  • Extended Stay America Portland Hillsboro Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Portland - Hillsboro, Hillsboro’s small print

Also known as

  • Extended Stay America Hotel Hillsboro Portland
  • Extended Stay America Portland Hillsboro
  • Extended Stay Deluxe Portland-Hillsboro-Cornell Hotel Hillsboro
  • Extended Stay Hillsboro
  • Hillsboro Extended Stay
  • Extended Stay America Portland Hillsboro Aparthotel

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 161 reviews

Extended Stay America Portland - Hillsboro, Hillsboro
Good3.0 / 5
I found it strange that there were no ice buckets. There were also no dishes in the kitchen for us to use.
2 night family trip
Extended Stay America Portland - Hillsboro, Hillsboro
Poor1.0 / 5
A Bad Experience
We had a bad experience at this hotel. First, they did not provide the room that they had confirmed weeks ahead of our arrival. Instead, they provided a very poor substitute and told us there was no other option. They said the reason was that they gave our room to a corporate client who needed to extend their reserved stay. Second, they never advised us of their inability to provide the room they promised us until after we went to the room and we discovered the room did not match our reservations. Third, because I had prepaid for the room, the hotel was either unwilling or unable to provide a refund. I therefore accepted a $40.00 discount that they said they would request of Hotel.com because I could not afford the loss of time arguing with them or looking for a substitute hotel in the area.
2 night family trip
Extended Stay America Portland - Hillsboro, Hillsboro
Poor1.0 / 5
Don't stay at this hotel
I specifically requested a smoking room, made the reservation at this hotel so I could have a smoking room, but did not get one. When I raised an objection, I was told I could go elsewhere. I will never stay at this hotel again, their customer service was non existent. The sole reason for booking at this property was for a smoking room, yet they saw no problem with not honoring my reservation.
1 night trip
Extended Stay America Portland - Hillsboro, Hillsboro
Fair2.0 / 5
So sorry but our overall experience at this hotel was quite poor ... this was due not to the facilities but to the management. They overbooked heavily. I was at the front desk behind a family of four whom they forced to switch from one larger room to two smaller rooms, thus splitting the family. Then they CHARGED them for the two rooms rather than the one room. They did not have a room for a member of our party because they overbooked ... these four people had to split and stay in rooms of friends. Again, no management to help with anything... from Thursday evening through Sunday morning when we checked out. While in the lobby, I witnessed them hand a customer a toilet plunger when they came for help... not send maintenance???? Honestly, this is the first time I have ever reviewed a hotel, but I couldn't in good conscience not give one here.
4 night family trip
Extended Stay America Portland - Hillsboro, Hillsboro
Poor1.0 / 5
Very poor service
This was one of the worst hotel experiences I have ever had; which is saying something because not only do I travel for work but travel on weekends for softball majority of weekends thru out the northwest..There were a series of events that have led to my displeasure. Nothing seems to go well with this hotel.. it ranged from no one being at the front desk, no eating utensils in room, no bedding, brown smears on inside of bathroom door frame, smelly/smokey room, rooms aren't cleaned but once a week, not daily unless you pay extra, having to go get the utensils and bedding because no one could find the time to brig it to us at 10 pm at night??, no pillows come with the bedding? when linens were finally brought after much complaining no bottom sheet was put on... just some bottom pad thing that looks like a huge cloth puppy piddle pad... I do not recommend this hotel to anyone.. plus if you reserve it thru anyone but them they will not assist you in any way and will only say sorry but because you reserved thru...... we cannot help with price disputes or adjustments nor can they give you a receipt...
2 night family trip

See all reviews

Extended Stay America Portland - Hillsboro, Hillsboro

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