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Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis

2.5 stars2.5 stars
5350 W Southern AveIndianapolisIN46241United States of America
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2.9 / 5
Room
Room needs to be improved
Location
Great location
Service
Service is adequate
Cleanliness
Could use a good cleaning
229See all 229 Hotels.com reviews
From 111 reviewsTripAdvisor Traveller Rating

Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis

from $66
  • Studio, 1 Queen Bed, Non Smoking
  • One Bedroom King Suite Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • One Bedroom Two Doubles Suite Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Studio Queen Smoking

At a glance

Key facts

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free extended parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Indianapolis Airport-W Southern Ave
  • Extended Stay America Southern Ave
  • Extended Stay America Southern Ave Hotel
  • Extended Stay America Southern Ave Hotel Indianapolis Airport-W
  • Extended Stay America Indianapolis Airport-W Southern Ave Hotel
  • Extended Stay America Airport-W Southern Ave Hotel
  • Extended Stay America Airport-W Southern Ave

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Pet deposit: USD 150.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • 24-hour fitness facilities
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 2004
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis’s small print

Also known as

  • Extended Stay America Indianapolis Airport-W Southern Ave
  • Extended Stay America Southern Ave
  • Extended Stay America Southern Ave Hotel
  • Extended Stay America Southern Ave Hotel Indianapolis Airport-W
  • Extended Stay America Indianapolis Airport-W Southern Ave Hotel
  • Extended Stay America Airport-W Southern Ave Hotel
  • Extended Stay America Airport-W Southern Ave

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Cash deposit: USD 100 per stay

Pet deposit: USD 150.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 229 reviews

Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis
Poor1.0 / 5
Rude staff and unwillingness to be helpful.
We did NOT actually get to stay. We requested a pet friendly room with our reservation, however when we arrived at 2 am with two small children and a small dog all of the pet friendly rooms had been given away. We explained to the staff that we would simply leave our dog in the car as it was 40 degrees out and would only have been about four hours until our children would wake up anyway even offer for one of the adults to stay in the car with the dog. The staff refused to give us a room and insulted us by claiming we were dishonest and going to 'sneak' the dog in anyway. Even when we offered to park the car within view of the reception, they still refused to give us a room. Additionally, there was a truck log and other business logs at the front desk. Regardless of our experience, it is still not a good location for a family.
1 night family trip
Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis
Excellent4.0 / 5
Recent Indy visit
Overall this was a great hotel. I would stay here again.
1 night family trip
Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis
Poor1.0 / 5
HORRIBLE HOTEL
My stay was horrible. I had to wait 1 hour after 3 pm to get placed in my room because of a shortage in staffing (housekeeping). After I was checked in, maintenance banged on my door then opened it as I was getting dressed and told me they had to clean my windows now. I will never stay at that or any other Extended Stay. I actually did not even stay in the room. I just drove back to St. Louis that night! Horrible
1 night business trip
Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis
Poor1.0 / 5
Not worth the money.
This hotel was gross. Front desk attendant was rude, not just to us but other guests. Was talking to the ringing phone about how they should just hang up because she wasn't going to answer. Room was smelly. Very noisy. Bathroom faucet was dripping all night and the sound of it hitting the tub kept me awake until I threw a towel into the tub to quiet it. Not worth the money for almost $100. Construction notices everywhere about where not to park, what doors not to use, keep the drapes closed if you don't want window washers looking in etc. it was annoying.
1 night business trip
Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis
Poor1.0 / 5
left at 4:00AM in the morning but no one was capable of giving me a printout of my bill!
6 night trip

See all reviews

Extended Stay America - Indianapolis -Airport-W Southern Ave, Indianapolis

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