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Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix

2 stars
11211 N Black Canyon HwyPhoenixAZ85029United States of America, ‏800-491-6126
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2.3 / 5
Value for money
Fairly good value for money
Service
Service is poor
Room
Room is not nice
Cleanliness
Dirty
304See all 304 Hotels.com reviews
From 103 reviewsTripAdvisor Traveller Rating

Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix

Hotel Info: 866-539-8117

from $38
  • Studio 1 Queen Smoking
  • Deluxe Studio 2 Double Smoking
  • Studio 1 Queen Non Smoking
  • Executive Studio 2 Double Non Smoking
  • Deluxe Studio 1 King Non Smoking
  • Deluxe Studio 1 King Smoking
  • Executive Studio 1 King Non Smoking
  • Executive Studio 1 King Smoking
  • Deluxe Studio 2 Double Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 1 per room (up to 35 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Crosslands Phoenix Metro Black Canyon Highway Hotel
  • Crosslands Metro Black Canyon Highway Hotel
  • Crosslands Phoenix Metro Black Canyon Highway
  • Crosslands Metro Black Canyon Highway

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Barbeque grills
Things to do
  • Outdoor pool
  • Fitness facilities
  • Golfing nearby
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Sofa bed
Freshen up
  • Partially open bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 27-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
More
  • Weekly housekeeping provided

Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix’s small print

Also known as

  • Crosslands Phoenix Metro Black Canyon Highway Hotel
  • Crosslands Metro Black Canyon Highway Hotel
  • Crosslands Phoenix Metro Black Canyon Highway
  • Crosslands Metro Black Canyon Highway

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Mandatory fees

Deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per accommodation, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.3 /5 from 304 reviews

Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix
Excellent4.0 / 5
Upgraded to King
I originally reserved a Queen bed, but when I checked in I was upgraded to a King so that was nice.
1 night romance trip
Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix
Outstanding5.0 / 5
PHX stay
Great price and nice hotel. Wifi was very slow. Small bars of soap but no shampoo in the room
1 night business trip
Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix
Poor1.0 / 5
Filthy smelly rooms, rude front desk, unsafe
This hotel is obviously used by the homeless as a place to get cleaned up every now and then and there're plenty of them around as well as pr****tutes, and dr*g pushers. Outside the room is unsafe and noisy all the time. My room was filthy. Carpet was stained, room was not well cleaned, and the fridge smelled horrible. Worst of all is the lady at the front desk named Shawn. She treats you like a typical hotel client which happens to be the homeless and dru**ies. She's extremely rude and she told me there's no onsite supervisor to oversee what goes on here. If you don't want to end up on the evening news, pay a few dollars more and stay away.
2 night business trip
Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix
Poor1.0 / 5
YUK!!
Will not stay here again! Room was fithy.
2 night business trip
Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix
Good3.0 / 5
Cheap price
Check in customer service was great.
1 night trip

See all reviews

Crosslands Phoenix - Metro - Black Canyon Highway, Phoenix

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