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Holiday Inn Guatemala City, an IHG Hotel

Photo gallery for Holiday Inn Guatemala City, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Guatemala City, an IHG Hotel

Holiday Inn Guatemala City, an IHG Hotel

3.5 star property
3.5-star hotel with outdoor pool, near Avenida La Reforma

8.6/10 Fabulous

958 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $85
Price available on 2/26/2023
Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010

Room options

About this area

What's nearby

  • In Zona 10
  • Paseo Cayala - 17 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Del Griego - 2 min walk
  • San Martín - 2 min walk
  • Kacao - 3 min walk
  • Saint Honore - 3 min walk
  • Carpaccio Restaurant - 3 min walk

About this property

Holiday Inn Guatemala City, an IHG Hotel

Holiday Inn Guatemala City, an IHG Hotel is just 2.3 mi (3.7 km) from the airport and offers a shuttle (available on request) for GTQ 123 per person one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Los Comensales, which serves international cuisine and is open for breakfast. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say good things about the helpful staff and airport proximity.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany), Safe Travels (WTTC - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 210 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 4 AM to 11 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–11:00 AM
  • Restaurant
  • Bar/lounge

Working away

  • Business center
  • Meeting rooms
  • Conference space (7782 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GTQ 129 per person (approximately)
  • Airport shuttle service is offered for an extra charge of GTQ 123 per person (one-way)

Children & extra beds

  • Rollaway beds are available for GTQ 162.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • guide to reopening vacation rentals (DTV & DFV - Germany)
  • Safe Travels (WTTC - Global)
  • SafeStay (AHLA - USA)
  • Intertek Cristal (3rd party expert - Global)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Frequently asked questions

Does Holiday Inn Guatemala City, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Guatemala City, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Guatemala City, an IHG Hotel?
As of Jan 30, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Guatemala City, an IHG Hotel on Feb 26, 2023 start from $85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Guatemala City, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Guatemala City, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Guatemala City, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Guatemala City, an IHG Hotel?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Holiday Inn Guatemala City, an IHG Hotel?
Yes, an airport shuttle is available from 4 AM to 11 PM on request. The charge is GTQ 123 per person one-way.
What are the check-in and check-out times at Holiday Inn Guatemala City, an IHG Hotel?
You can check in from 3 PM - midnight. Check-out time is 1 PM. Contactless check-in and check-out are available.
What is there to do at Holiday Inn Guatemala City, an IHG Hotel and nearby?
Holiday Inn Guatemala City, an IHG Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Guatemala City, an IHG Hotel?
Yes, Los Comensales offers international cuisine. Nearby restaurants include Saint Honore (3-min walk), Carpaccio Restaurant (3-min walk), and Marios (3-min walk).
What's the area around Holiday Inn Guatemala City, an IHG Hotel like?
Holiday Inn Guatemala City, an IHG Hotel is in Zona 10, a short 12-minute walk from U.S. Embassy in Guatemala and 4 minutes' walk from Plaza Fontabella Shopping Center. Travelers love the hotel's prime location.

Reviews

8.6

Fabulous

8.9/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Ice machine was in another floor and coffe maker room 1410 is not working . So my first cup of coffee was outside. No happy camper
Sixto, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

LIZSANDRA, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved every second here
Jennifer, 4-night family trip
Verified Expedia guest review

2/10 Poor

ARTURO, 1-night trip
Verified Expedia guest review

8/10 Very Good

Excelente ubicacion
Patricia, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

it was comfortable and very clean.
Walter, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Dewitt, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place .. breakfast was great..
jorge, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Todo muy bien
randall, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel is perfectly located if you want to be in a safe area with many dining options. You can walk around and explore the area comfortably during the day. Can't speak about night. It is no more than 15 minutes from the airport. It is modern. The room we were in was recently renovated, per the front desk. Only one negative: There are clubs in the area which are quite loud and can be heard as high up as the 11th floor. Earplugs might be the way to go!
Thintia, 1-night family trip
Verified Expedia guest review