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Crowne Plaza Gatineau-Ottawa, Gatineau

3.5 stars
2 Montcalm StreetGatineauQCJ8X 4B4Canada, 800-491-6126
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  • Ottawa, ON (YOW-Macdonald-Cartier Intl.) 22-min drive; 9.3 miles/14.9 km
  • Ottawa Station 15-min drive; 5 miles/8.1 km
  • Ottawa Fallowfield Station 24-min drive; 11.3 miles/18.3 km
  • Self parking (surcharge)
Good3.9 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Service
Service is adequate
Value for money
Value for money could be better
766See all 766 Hotels.com reviews
From 327 reviewsTripAdvisor Traveller Rating

Crowne Plaza Gatineau-Ottawa, Gatineau

Hotel Info: 866-539-8117

from $102
  • Executive, One King and One Sofa Bed, Smoking
  • Standard, Two Double Beds, Smoking
  • Grand, One King Bed, with Terrace
  • Room, 2 Double Beds, Non Smoking (Pet Friendly)
  • Two Double Beds, Non-Smoking, Accessible
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Standard, One King and One Sofa Bed, Smoking
  • Deluxe Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking (Pet friendly)
  • Executive Room, 1 King Bed with Sofabed, Non Smoking
  • Standard Room, Non Smoking
  • Executive, One King Bed, with Terrace
  • Deluxe Room, Non Smoking
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Executive Room, 1 King Bed with Sofabed, Non Smoking
  • Suite, 1 King Bed, Non Smoking, Kitchen
  • Suite, 1 King Bed, Non Smoking, Kitchen
  • Room, 1 King Bed with Sofabed, Non Smoking
  • Room, 2 Double Beds, Non Smoking, River View

At a glance

Key facts

Hotel size

  • This hotel has 224 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 40 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Crowne Plaza Gatineau-Ottawa
  • Crowne Plaza Hotel Gatineau-Ottawa
  • Crowne Plaza Gatineau-Ottawa Quebec
  • Gatineau Holiday Inn
  • Holiday Inn Gatineau
  • Holiday Inn Plaza La Chaudiere Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Pet deposit: CAD 50 per stay

Optional extras

Self parking costs CAD 18 per night with in/out privileges

Refrigerators are available for CAD 20 per day

Rollaway beds are available for CAD 25 per night

Pets are allowed for an extra charge of CAD 35 per accommodation, per night

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Sauna
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 12
  • Meeting rooms 12
  • Conference space size (feet) - 15040
  • Conference space size (meters) - 1397
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Jardiniere - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Bar des Chutes - This bar serves light fare only.

Recreation

On Site

  • Sauna
  • Spa tub
  • Bicycle rentals on site
  • Hiking/biking trails on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Crowne Plaza Gatineau-Ottawa, Gatineau’s small print

Also known as

  • Crowne Plaza Gatineau-Ottawa
  • Crowne Plaza Hotel Gatineau-Ottawa
  • Crowne Plaza Gatineau-Ottawa Quebec
  • Gatineau Holiday Inn
  • Holiday Inn Gatineau
  • Holiday Inn Plaza La Chaudiere Hotel Gatineau
  • Crowne Plaza Gatineau-Ottawa Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

Pet deposit: CAD 50 per stay

Optional extras

Self parking costs CAD 18 per night with in/out privileges

Refrigerators are available for CAD 20 per day

Rollaway beds are available for CAD 25 per night

Pets are allowed for an extra charge of CAD 35 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 766 reviews

Crowne Plaza Gatineau-Ottawa, Gatineau
Excellent4.0 / 5
Good choice for a short business trip
came here for a 1 day business trip in late summer, so the hotel wasn't very busy. Because of this the front desk was very generous about giving me a very late checkout - this meant I could go for a run and shower before leaving for the airport. The hotel is steps away from a network of well maintained biking trails along the river which was great for this. The buffet breakfast was average, but very good value.
1 night business trip
Crowne Plaza Gatineau-Ottawa, Gatineau
Outstanding5.0 / 5
It was great the room was very spacious and had an excellent view.
2 night romance trip
Crowne Plaza Gatineau-Ottawa, Gatineau
Good3.0 / 5
An ok stay
The room was nice except for the broken handle on the bathrooom and very outdated tub. The room was also really dusty. Hotel restaurant was good for supper. Breakfast buffet was ok, not great. The pool and hot tub were really nice but the hot tub stopped working after 10 minutes and wouldn't work again. The bed and the pillows in the room were very uncomfortable.
1 night romance trip
Crowne Plaza Gatineau-Ottawa, Gatineau
Excellent4.0 / 5
Nice corporate-feel hotel in a convenient location
The hotel itself was very nice. We arrived a few hours before check-in on a Monday afternoon. They allowed us to check-in without any concerns. We had a car so paid the additional $17 fee for parking, but it gave us full in and out privileges from the garage during out stay, and the garage is directly below the hotel. I was surprised to find out for the first time that they had a large fee ($50!) for bringing a dog. I've paid dog fees before, but never one that high. It actually seemed like too nice of a hotel to allow dogs, but they did allow them---though I saw no other ones there. There is a nice river walk and park across the street so a good area to walk the dog. The room was very nice---great beds and bedding, nice bathroom....no refrigerator or microwave, which I often come to expect, but maybe that's not typical in Canada. We liked the location in Gatineau--directly across a bridge from Ottawa. A healthy walk if you wanted to walk, but we drove everywhere during our stay. Breakfast was good--a buffet in a nice ground level restaurant that was part of the hotel, but again, there was some confusion at checkout about whether it was included as part of our stay or not---they finally realized that it was. I was glad we checked out with the front desk when we left to make sure that the extras weren't added to our bill that were supposed to be included. Overall, we had a great stay!
1 night trip with friends
Crowne Plaza Gatineau-Ottawa, Gatineau
Fair2.0 / 5
I was expecting much more from a Crowne Plaza. It was a dated building and the rooms were darkly decorated. You can tell they tried to upgrade a few things but overall it was an old building and has past its time. I had gotten a river view but the river view was a let down. Looked like the bad part of the river. The windows were dirty and there was this white stuff all down the inside of the window seam. I was not comfortable there. Would not stay there again. Also the parking is underground and awkward.
1 night family trip

See all reviews

Crowne Plaza Gatineau-Ottawa, Gatineau

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