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1 room, 2 adults

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

3.5-star3.5 stars
123 W Louisiana St, Indianapolis, IN, 46225, United States of America

3.5-star hotel with 2 restaurants, near Indiana Convention Center
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Service
Fantastic service
Location
Great location
Food
Delicious food
Room
Great room
252See all 252 Hotels.com reviews
From 936 reviews

TripAdvisor Traveller Rating

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

from $136
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking (King)
  • Room, 1 King Bed, Non Smoking, Poolside (King)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Poolside
  • Superior Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Poolside
  • Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

Landmarks

  • In Downtown Indianapolis
  • Indiana Convention Center - 5 min walk
  • Lucas Oil Stadium - 5 min walk
  • Bankers Life Fieldhouse - 8 min walk
  • Indiana University-Purdue University Indianapolis - 21 min walk
  • Indianapolis Zoo - 29 min walk
  • Circle Center Mall - 5 min walk
  • Murat Center - 25 min walk

Getting around

  • Indianapolis, IN (IND-Indianapolis Intl.) - 19 min drive
  • Indianapolis Station - 2 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-3 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1 mi

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 55,000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

123 West - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis’s small print

Also known as

  • Crowne Plaza Indianapolis Downtown Union Station
  • Crowne Plaza Union Hotel Indianapolis Downtown Station
  • Crowne Plaza Indianapolis Downtown Union Station Hotel
  • Crowne Plaza Union Station

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 28 per day

Valet parking costs USD 38 per day with in/out privileges

Refrigerators are available for USD 20 per night

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 5.00 and USD 15.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 252 reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Exceptional10.0
Great Hotel
Great location. Great rooms. Friendly staff. Would definately stay here again.
Mark, us1 night romance trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
No hot water
The hotel was great other than there was no hot water our last night. The front desk said they couldn't offer any compensation because we booked through hotels.com. I called hotels.com and they were very helpful. The hotels.com customer service agent called the hotel to confirm the hot water problem and the hotel would not admit/confirm the issue which is very annoying. Other than the hot water issue, the hotel was very good.
Christine, usRomance trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
There were several amenities that we were unaware about on arrival. Many friendly and helpful staff that let us know how they would be able to serve us. Really enjoyed the hotel with the entire family.
A Traveler, us1 night family trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Exceptional10.0
Second Stay
Second time staying at the Plaza ...just as good as the first !!
Richard, us1 night romance trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Exceptional10.0
Very Nice
The building—a converted train station—was interesting and unique. The location is near the football stadium, convention center, and some fantastic restaurants. The room was large, clean, and nicely appointed. The bed was comfortable and the shower had strong, refreshing water pressure. The staff was friendly and welcoming. Our only “complaint” is that the real train station is next door so we could hear trains during the night—but we knew about that up front.
Ruth, us1 night romance trip

See all reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

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