All hotels in Indianapolis, Indiana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

3.5-star3.5 stars
123 W Louisiana StIndianapolisIN46225United States of America

3.5-star hotel with 2 restaurants, near Lucas Oil Stadium
  • Free WiFi
Fabulous8.6
Vibe
Awesome vibe
Location
Great location
Amenities
Great amenities
Pool
Ordinary pool
217See all 217 Hotels.com reviews
From 863 reviewsTripAdvisor Traveller Rating

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

from $169
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking (King)
  • Room, 1 King Bed, Poolside (King)
  • Superior Room, 1 King Bed, Non Smoking (King)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Poolside
  • Superior Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Poolside
  • Suite, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-3 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1 mi
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 20
  • Conference space size (feet) - 55,000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

123 West - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.

Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis’s small print

Also known as

  • Crowne Plaza Indianapolis Downtown Union Station
  • Crowne Plaza Union Hotel Indianapolis Downtown Station
  • Crowne Plaza Indianapolis Downtown Union Station Hotel
  • Crowne Plaza Union Station

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Self parking costs USD 28 per day

Valet parking costs USD 38 per day with in/out privileges

Refrigerators are available for USD 20 per night

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 5.00 and USD 15.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

Landmarks

  • In Downtown Indianapolis
  • Lucas Oil Stadium - 5 min walk
  • Bankers Life Fieldhouse - 8 min walk
  • Eiteljorg Museum of American Indians and Western Art - 13 min walk
  • NCAA Hall of Champions - 16 min walk
  • Indiana World Skating Academy - 4 min walk
  • St. John the Evangelist Catholic Church - 4 min walk
  • Indiana Convention Center - 5 min walk

Getting around

  • Indianapolis, IN (IND-Indianapolis Intl.) - 21 min drive
  • Indianapolis Station - 2 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle

Recent reviews

Fabulous 8.6 From 217 reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Exceptional10.0
Great location
Great place. Just know before, that a real train runs through the hotel in the middle of the night. It sounds like the world will end. Other than that, great location and hotel.
Matthew, us1 night trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Exceptional10.0
I would choose this again
Hotel has character and people who go out of their way to help. Interesting architecture, and good places around to eat.
A Traveler, us2 night trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
Ok stay
The hotel itself is very nice. We were pleased with the cleanliness of the room. The indoor pool was advertised as heated...it certainly wasn’t! The kids could barely swim because it was so cold. Our refrigerator went out while we were there. Also, the television kept cutting out one night as we tried to watch a movie. The front desk merely said “sorry.” Overall, I would stay at the hotel again based on cleanliness, but the service could have been better.
Phillip, us2 night trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
Not bad, easy connection to convention center
Leaking roof, wasn’t told about in house dining, heard the neighbors until late at night, couldn’t hear the words just heard them talking. Great old railway station converted to hotel, can actually sleep in train cars.
john, us1 night trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
Great location
Hotel was great location for going to event at Lucas Oil Arena. Never had to go outside using walkway. Only complaint was our room was right down the hall from one of ballrooms and it was very loud when it was getting out. Hallway noise was bad.
Donald Brent, us1 night trip

See all reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

Is the description of this hotel not correct? Tell us