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Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

3.5 stars
123 W Louisiana StIndianapolisIN46225United States of America, 800-491-6126
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  • Indianapolis, IN (IND-Indianapolis Intl.) 21-min drive; 13.4 miles/21.5 km
  • Indianapolis Station 2-min walk; 0.1 miles/0.1 km
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle
Excellent4.1 / 5
Vibe
Awesome vibe
Service
Fantastic service
Location
Great location
Breakfast
Breakfast can be improved
243See all 243 Hotels.com reviews
From 700 reviewsTripAdvisor Traveller Rating

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

Hotel Info: 866-539-8117

from $149
  • Room, 2 Double Beds, Non Smoking
  • King, Room, 1 King Bed, Non Smoking, Poolside
  • King, Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible
  • Room, 2 Double Beds, Non Smoking (Train Car)
  • Superior Room, 1 King Bed, Non Smoking
  • Room, Multiple Beds, Non Smoking, Poolside
  • Executive Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed
  • Standard Room, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • King, Superior Room, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1 mi

Also known as

  • Crowne Plaza Indianapolis Downtown Union Station
  • Crowne Plaza Union Hotel Indianapolis Downtown Station
  • Crowne Plaza Indianapolis Downtown Union Station Hotel
  • Crowne Plaza Union Station

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Self parking costs USD 22 per day

Valet parking costs USD 36 per day with in/out privileges

Refrigerators are available for USD 20 per night

Rollaway beds are available for USD 20.00 per night

Breakfast is offered for an extra charge of USD 15.29 per person (approximately)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 55,000
  • Conference space size (meters) - 5
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
More
  • Connecting/adjoining rooms available

Special features

Dining

Pullmans - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis’s small print

Also known as

  • Crowne Plaza Indianapolis Downtown Union Station
  • Crowne Plaza Union Hotel Indianapolis Downtown Station
  • Crowne Plaza Indianapolis Downtown Union Station Hotel
  • Crowne Plaza Union Station

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Optional extras

Self parking costs USD 22 per day

Valet parking costs USD 36 per day with in/out privileges

Refrigerators are available for USD 20 per night

Rollaway beds are available for USD 20.00 per night

Breakfast is offered for an extra charge of USD 15.29 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 243 reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Fair2.0 / 5
Needs some work.
Staff was not friendly. Not enough parking area, Spent a lot money just to park.
1 night trip with friends
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Excellent4.0 / 5
The hotel was great! We went to watch a football game, parking was ridiculous I paid 20.00 to park the guy said I would be fine overnight, hotel has no parking. So in the morning when I tried to leave coat me another 24.00 to get out! Crazy!
1 night family trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Excellent4.0 / 5
Really didn't stay very long there -- this was a rather superficial visit. Hotel was rather quiet Sunday evening/Monday morning.
1 night trip with friends
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Good3.0 / 5
No parking at this hotel.
No parking at this hotel. They do offer valet parking for $36 a day. Unfortunately on game day the valet parking was full. So we had to find our own place to park. To add to the frustration we could not pull up to the front door to check in. The street to the entrance was blocked off. I was informed that the hotel does this to allow walking traffic to the game. This means we had to find our on parking and carry our luggage from that spot. I recommend if you are staying here for a game day, get there early. The front door is basically impossible to get to by car before the game.
1 night trip with friends
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Outstanding5.0 / 5
Colts game getaway
We were there for a Colts game so location was great.
1 night family trip

See all reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

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