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1 room, 2 adults

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

3.5-star3.5 stars
123 W Louisiana StIndianapolisIN46225United States of America

3.5-star hotel with 2 restaurants, near Indiana Convention Center
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Food
Delicious food
Service
Fantastic service
Location
Great location
Room
Great room
232See all 232 Hotels.com reviews
From 926 reviewsTripAdvisor Traveller Rating

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

from $144
  • Room, 2 Double Beds, Non Smoking
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking (King)
  • Room, 1 King Bed, Non Smoking, Poolside (King)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Poolside
  • Superior Room, 2 Double Beds, Non Smoking
  • Room, 1 Queen Bed, Non Smoking, Poolside
  • Suite, 1 King Bed, Non Smoking

What’s around Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

Landmarks

  • In Downtown Indianapolis
  • Indiana Convention Center - 5 min walk
  • Lucas Oil Stadium - 5 min walk
  • Bankers Life Fieldhouse - 8 min walk
  • Indiana University-Purdue University Indianapolis - 21 min walk
  • Indianapolis Zoo - 29 min walk
  • Circle Center Mall - 5 min walk
  • Murat Center - 25 min walk

Getting around

  • Indianapolis, IN (IND-Indianapolis Intl.) - 19 min drive
  • Indianapolis Station - 2 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 273 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-3 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Offsite

  • Free area shuttle within 1 mi

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 55,000
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

123 West - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available. Open daily.

Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis’s small print

Also known as

  • Crowne Plaza Indianapolis Downtown Union Station
  • Crowne Plaza Union Hotel Indianapolis Downtown Station
  • Crowne Plaza Indianapolis Downtown Union Station Hotel
  • Crowne Plaza Union Station

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 28 per day

Valet parking costs USD 38 per day with in/out privileges

Refrigerators are available for USD 20 per night

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 5.00 and USD 15.00 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 232 reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
Great hotel
this was my second stay. Being on the first floor, by the pool, was definitely louder than being on the second floor by the train cars. But still a great experience! In the future, I’ll remember to request to be on the second floor north side. And one day I definitely want to take my kids to stay in the train cars!!
Elizabeth, us1 night trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Exceptional10.0
Great hotel!
Went to this hotel for a Colts game was there with my nephew. Great location,clean, it used to be a train station which is pretty cool. The staff here is absolutely amazing. Danbi and Tiny are the best! They were so helpful with recommendations for the area and so friendly.
Daniel, us2 night trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
Service 👍 matress👎
The service is outstanding and the decor is very quaint. Only negative is the mattress was HORRIBLE!
Carolyn, us1 night romance trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Fair4.0
Pool Parties and Vomit.
I've stayed here in the past and had good experiences, but this was terribly disappointing. First, the room wasn't dirty, but it certainly wasn't impressive. Peeling wallpaper, bathroom could have used a thorough scrubbing, and overall, the room was not what you would expect for the price. Our room was directly outside the indoor pool. Not a problem, as we spent the evening out on the town. Unfortunately, at 8:00am on a Sunday, a family full of extremely excited kids decided to go for a swim. Management told us the pool didn't open until 9:00, but it required a call to the front desk. Side note: you can hear the pool from the front desk and housekeeping employees were already making their rounds. No one cared to inform the family. Speaking of housekeeping, they knocked on our door at approximately 9:00 (after we finally were able to fall back to sleep.) To top it off, we were awoken by someone galactically vomiting in the hallway right outside our door at 3:30am (not the hotel's fault, I know.) We were given a free breakfast for our trouble, which is nice, but we will absolutely never stay there again.
Brian, us1 night romance trip
Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis
Very Good8.0
Big Ten
We were there for the Big Ten Championship Game. Great location and they kept the restaurant/bar open for late night snacks. The occasional train did not bother us at all.
elizabeth, us2 night family trip

See all reviews

Crowne Plaza Indianapolis - Downtown Union Station, Indianapolis

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