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Crowne Plaza Hotel Springfield, Springfield

3.5 stars3.5 stars
3000 S Dirksen PkwySpringfieldIL62703United States of America, 800-491-6126
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Excellent4.0 / 5
Room
Great room
Location
Great location
Service
Fantastic service
WiFi
Regular internet service
234See all 234 Hotels.com reviews
From 368 reviewsTripAdvisor Traveller Rating

Crowne Plaza Hotel Springfield, Springfield

Hotel Info: 866-539-8117

from $90
  • Suite, 1 King Bed, Non Smoking
  • One King Bed Non-Smoking Accessible
  • Room, Accessible, Non Smoking
  • Room, Accessible (Roll-In Shower)
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Suite, 1 King Bed, Smoking
  • Deluxe Room, 2 Double Beds, Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, Accessible, Bathtub (MOBILITY)
  • King Leisure, Room, 1 King Bed, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, Multiple Beds, Accessible (Roll-In Shower)
  • Standard Room
  • Room, 2 Double Beds, Accessible (HEARING)
  • Room, 1 King Bed, Accessible
  • Room, 1 King Bed, Accessible, Bathtub
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 288 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

  • Free train station pickup *

Parking

  • Free extended parking

  • Free RV/bus/truck parking

Also known as

  • Crowne Plaza Hotel Springfield
  • Crowne Plaza Springfield
  • Crowne Plaza Springfield Hotel Springfield
  • Springfield Crowne Plaza

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between USD 6.00 and USD 16.00 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per accommodation, per night

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms 26
  • Conference space size (feet) - 60000
  • Conference space size (meters) - 5574
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Crowne Plaza Hotel Springfield, Springfield’s small print

Also known as

  • Crowne Plaza Hotel Springfield
  • Crowne Plaza Springfield
  • Crowne Plaza Springfield Hotel Springfield
  • Springfield Crowne Plaza

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between USD 6.00 and USD 16.00 per person (approximately)

Pets are allowed for an extra charge of USD 40.00 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 234 reviews

Crowne Plaza Hotel Springfield, Springfield
Outstanding5.0 / 5
Nice place to stay in Springfield
Room was clean, quiet and comfortable. Check in and check out was fast and easy.
1 night family trip
Crowne Plaza Hotel Springfield, Springfield
Poor1.0 / 5
My stay was horrible. My room was dirty when I checked in. There was broken chairs in the pool area. The broken chairs were safety hazard. When I told maintenance about it he said that he would remove them later on that day when they should have been removed right then and there. They offered for housekeeping to come clean my room the should already been clean. There was hair still in my bathtub someone's chew packets Behind the Chair. The vanity was still dirty. It was like all they did was made the beds. The day time front desk more a less called my lier. It will be a long time before I return to this hotel.
1 night family trip
Crowne Plaza Hotel Springfield, Springfield
Good3.0 / 5
The pool area was very dirty and unkept, towels were always dirty, trash laying around and water wasn't very clean.
1 night family trip
Crowne Plaza Hotel Springfield, Springfield
Outstanding5.0 / 5
I the crown plaza was a great say tell I got ready to check out I never use my debit card from my bank I always use a pre paid card so it didn't go there it was pending but you still getting pay also they should say cash at the time of check in and deposit of 50 dollar on a credit card.. Mind you I call not once but twice and to top it off the manger check me in..
1 night trip with friends
Crowne Plaza Hotel Springfield, Springfield
Excellent4.0 / 5
Would stay again
The room was clean overall but could have used a more thorough vacuuming. The staff was very friendly and eager to please. The beds were comfortable and there was a selection of pillows. The restaurant was only open for a buffet breakfast and it was relatively expensive, $12.99 for adults and $6.99 for kids. The only other option was a Starbucks "cafe" which was also pricey and closed at 4:00 pm. However, there were several places to eat nearby.
1 night family trip

See all reviews

Crowne Plaza Hotel Springfield, Springfield

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