Crowne Plaza Birmingham City Centre, an IHG Hotel

Photo gallery for Crowne Plaza Birmingham City Centre, an IHG Hotel

Primary image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Birmingham City Centre, an IHG Hotel

Crowne Plaza Birmingham City Centre, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Broad Street

8.3/10 Very Good

991 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is $82
Price available on 6/2/2022
Map
Central Square, Holliday Street, Birmingham, England, B1 1HH
Main amenities
  • 312 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service
  • Conference space
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • In-room climate control (air conditioning)
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 1 min walk
  • Symphony Hall - 5 min walk
  • The Mailbox - 7 min walk
  • Library of Birmingham - 7 min walk
  • Victoria Square - 7 min walk
  • Birmingham Town Hall - 7 min walk
  • Birmingham Museum and Art Gallery - 8 min walk
  • LEGOLAND® Discovery Centre - 11 min walk
  • Birmingham Hippodrome - 11 min walk
  • High Street - 12 min walk

Getting around

  • Birmingham Airport (BHX) - 26 min drive
  • Coventry (CVT) - 45 min drive
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham New Street Station - 10 min walk
  • Birmingham Moor Street Station - 13 min walk

About this property

Crowne Plaza Birmingham City Centre, an IHG Hotel

You'll be in a fantastic location at Crowne Plaza Birmingham City Centre, an IHG Hotel, just a 5-minute walk from Broad Street and Symphony Hall. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at b1, which serves breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like pillow menus and bathrobes, along with 24-hour room service and free WiFi. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Parking
  • Secured onsite self parking (GBP 21.00 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Taking the kids

  • Children's menu

Working away

  • Business center
  • Meeting rooms
  • Conference space (7438 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1974
  • Television in common areas
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hungarian
  • Portuguese
  • Russian

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

B1 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 19.95 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Secured self parking costs GBP 21.00 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Hotel
Crowne Plaza Birmingham City Centre, an IHG Hotel Birmingham

Frequently asked questions

Overall score and ratings

8.3

Very Good

8.7/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very Good

Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel !
Overnight stay with family, comfy and clean room, excellent breakfast, very friendly staff, thoroughly recommended.
Jonathan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Claire, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Philip, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay close to centre
Friendly and helpful staff, clean and comfortable room. Excellent breakfast. Nice snacks/drinks in club lounge.
Phil, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Nice weekend, hotel nice but rooms are poor.
Check in/out- lovely service, friendly and approachable. Room- Location poor with children. Noise of people until gone 2am. Room was cleaned by Stephanie but was dusty and only had 2 towels for a family of 4 so needed to request more. Room was very very dated. Bathroom is desperate need of a refurb! Tap was almost falling off the wall. Room service- pleasant enough. Food ok. Breakfast- Great selection and excellent service. Parking- underneath the hotel. Nice and easy to use. Location- Good for shopping trip with the kids. Easy to walk into Broad Street.
Sally, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I’d stay again
Good location, quick check in, friendly staff, nice atmosphere. The room was clean and well equipped, the bed was very big but the mattress was too soft for me. Other than that no issues
John, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Michelle, 1-night trip
Verified Hotels.com guest review

2/10 Poor

David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Horrible customer service by Vincent night manger.
room was dirty and smelled weird.and was freezing cold and the heater didn’t work and made loads of noise so I couldn’t sleep. I lost my and my wallet and keys. Communicate with the management was very difficult. I found my phone and some bought to the hotel but the reception staff couldn’t communicate with the person who came to drop my phone. I then went and checked out and asked to make a complaint and was then kicked of the hotel. Because I got my phone out to film for my own safety which I explained to them I have mental health condition so I film and write things down or I forget. They get me out the hotel I wondered the street to seek help. My phone battery died and I lost my credit in the room. So could book a taxi or a hotel. They told me the police will be called if I carry on standing outside the hotel and ask pass by for help.
2-night trip
Verified Hotels.com guest review