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Crowne Plaza Heidelberg City Centre, Heidelberg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Kurfuersten-Anlage 1HeidelbergBW69115Germany, ‏800-491-6126
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Excellent4.3 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Pool
Great pool
Vibe
Poor vibe
307See all 307 Hotels.com reviews
From 878 reviewsTripAdvisor Traveller Rating

Crowne Plaza Heidelberg City Centre, Heidelberg

Hotel Info: 866-539-8117

from $116
  • Club Suite, 2 Double Beds, Non Smoking
  • Standard Room
  • Room, 2 Double Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking
  • Deluxe Room
  • 1 King Bed Junior Suite Club Nonsmoking
  • Club Room, 2 Double Beds, Non Smoking
  • 2 Double Beds Smoking
  • Room, 1 Queen Bed, Non Smoking
  • Business Room, 1 Queen Bed, Non Smoking
  • Club Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-5 AM
  • Check-out time is noon
  • Express check-out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements. Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed (dogs only) *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Heidelberg City Centre
  • Crowne Plaza Hotel Heidelberg City Centre
  • Crowne Plaza Heidelberg Hotel Heidelberg
  • Heidelberg Crowne Plaza
  • Crowne Plaza Heidelberg City Centre Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The sauna is accessible for EUR 5.00 per person, per day

Self parking costs EUR 23.00 per night

Rollaway beds are available for EUR 30.00 per day

Buffet breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 24 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Kurfurstentherme has 1 treatment room. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology.

Dining

Westcoast - Onsite restaurant. Open daily.

Gaudeamus - Onsite bar.

Crowne Plaza Heidelberg City Centre, Heidelberg’s small print

Also known as

  • Crowne Plaza Heidelberg City Centre
  • Crowne Plaza Hotel Heidelberg City Centre
  • Crowne Plaza Heidelberg Hotel Heidelberg
  • Heidelberg Crowne Plaza
  • Crowne Plaza Heidelberg City Centre Hotel

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

The sauna is accessible for EUR 5.00 per person, per day

Self parking costs EUR 23.00 per night

Rollaway beds are available for EUR 30.00 per day

Buffet breakfast is offered for an extra charge of EUR 24 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 24 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 307 reviews

Crowne Plaza Heidelberg City Centre, Heidelberg
Outstanding5.0 / 5
Outstanding!!
This hotel was outstanding! Customer service could not have been better. The location is perfect, just a quick walk to the main shopping street. The area seemed very safe, good access to trains and buses. It is worth it to upgrade to the breakfast--excellent buffet every morning--and to get the package that includes access to the lounge--free happy hour every night plus snacks and soup/sandwiches at various times. The room was not huge, but was perfectly fine; the lounge gave us a little more space to relax with our family. I would not even consider staying anywhere else next time I visit Heidelberg.
7 night family trip
Crowne Plaza Heidelberg City Centre, Heidelberg
Outstanding5.0 / 5
Very pleasant, tram construction was going on, but we weren't bothered by it, hotel also provided ear plugs. We felt very safe, underground parking and fitness facility on site, easy walk to all main attractions.
1 night romance trip
Crowne Plaza Heidelberg City Centre, Heidelberg
Excellent4.0 / 5
Three Nights at the Heidelberg Crowne Plaza
The Crowne Plaza in Heidelberg is conveniently located within walking distance from both the train station and the Old Town, with quiet rooms despite being on a busy main street (and while we were there, next to a construction site). The daily room cleaning was so-so, and the room was quite small. Buffet breakfast was good, but nothing special or outstanding. Heidelberg's Old Town is gorgeous, which of course is why you stay at the Crowne Plaza in the first place.
3 night romance trip
Crowne Plaza Heidelberg City Centre, Heidelberg
Outstanding5.0 / 5
Excellent hotel, very friendly staff. Room was great.
1 night trip
Crowne Plaza Heidelberg City Centre, Heidelberg
Excellent4.0 / 5
Nice hotel, but street construction an issue
Very nice hotel overall. Good breakfast, great pool, convenient access to old town (just outside). Only down side is extensive street construction right outside of hotel. Noise, dirt and many obstructed walkways. It'll be even nicer when this is done, but I expect it'll take a while.
1 night trip

See all reviews

Crowne Plaza Heidelberg City Centre, Heidelberg

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