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Pheasant Run Resort, St. Charles

3 stars
4051 E Main StreetSt. CharlesIL60174United States of America, 800-491-6126
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Good3.3 / 5
Location
Great location
Pool
Great pool
Vibe
Vibe is not too good
Room
Room needs to be redecorated
342See all 342 Hotels.com reviews
From 754 reviewsTripAdvisor Traveller Rating

Pheasant Run Resort, St. Charles

Hotel Info: 866-539-8117

from $99
  • Standard Room, 1 King Bed (Golf)
  • Standard Room, 1 King Bed, Courtyard Area
  • Loft Suite
  • Double Room, 2 Double Beds, Courtyard Area
  • Whirlpool Suite
  • Tower 2 queens
  • Standard Room, 1 King Bed, Tower
  • Golf 2 Queens

At a glance

Key facts

Hotel size

  • This hotel has 293 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 4 PM-1:00 AM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Pheasant Resort
  • Pheasant Run Resort St. Charles
  • Pheasant Run Resort
  • Pheasant Run St. Charles
  • Pheasant Run

Policies

This property accepts cash only for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.
A valid credit or debit card must be provided at check-in for incidentals. Please note that debit card authorizations may take up to 14 days to process; the hotel will not be responsible for any resulting fees or charges. For additional information, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 75.00 per stay

Pet deposit: USD 50.00 per day

  • Resort fee: USD 15.48 per accommodation, per night

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 5 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per day

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of indoor pools - 2
  • Outdoor seasonal pool
  • Health club
  • Golf course on site
  • Tennis on site
  • Full-service spa
  • Spa tub
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Ice skating on site
  • Hiking/biking trails nearby
  • Steam room
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 39
  • Conference space
  • Conference space size (feet) - 100000
  • Conference space size (meters) - 9290
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Jambalaya Restaurant - This restaurant specializes in American cuisine and serves lunch and dinner. Open select days.

Terrace Cafe - Overlooking the golf course and pool, this café serves breakfast and light fare.

Garden Atrium - This restaurant serves brunch only. Reservations are required.

Recreation

On Site

  • Golf course on site
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Basketball on site
  • Golf lessons on site
  • Golf driving range on site
  • Golfing on site
  • Ice skating on site

Nearby

  • Hiking/biking trails nearby

Pheasant Run Resort, St. Charles’s small print

Also known as

  • Pheasant Resort
  • Pheasant Run Resort St. Charles
  • Pheasant Run Resort
  • Pheasant Run St. Charles
  • Pheasant Run

Policies

This property accepts cash only for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.
A valid credit or debit card must be provided at check-in for incidentals. Please note that debit card authorizations may take up to 14 days to process; the hotel will not be responsible for any resulting fees or charges. For additional information, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 75.00 per stay

Pet deposit: USD 50.00 per day

  • Resort fee: USD 15.48 per accommodation, per night

Optional extras

Rollaway beds are available for USD 10 per night

Breakfast costs between USD 5 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 50 per accommodation, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 342 reviews

Pheasant Run Resort, St. Charles
Good3.0 / 5
It was ok. Lots of different events were going on but it was child friendly. They did a good job with arts and crafts
1 night trip with friends
Pheasant Run Resort, St. Charles
Outstanding5.0 / 5
AMAZING
So Convenient to the Theater. Great areas to meet up with friends. Food in Restaurant was good. Comfortable area to watch the CUBS Win. Comfortable bed and room. POOL WAS FAB-U-LOUS! Wanted to stay another day! Can't wait to return.
1 night romance trip
Pheasant Run Resort, St. Charles
Good3.0 / 5
Outdated hotel
Not good. tv didn't work. Check out is 11am and yet room service knocked on door at 8am and there were very FEW people in the dang hotel.
1 night romance trip
Pheasant Run Resort, St. Charles
Poor1.0 / 5
In poor condition
The room was rather run-down, as was the rest of the property. We were in a tower room so we could not escape the noise of the outdoor pool late into the evening. The tub did not drain, so my daughter and I took showers in ankle-deep dirty water.
1 night trip with friends
Pheasant Run Resort, St. Charles
Fair2.0 / 5
They really need to change the hall carpet in the golf wing area. It smelled horrible and was gross. Rooms were basic with a tube tv. Again, carpet was gross. Amount we paid for the room, the place needed to be way more updated. Guests in the room next to us were very loud and we had to call security. Paper thin walls. Pool and restaurants were nice.
1 night romance trip

See all reviews

Pheasant Run Resort, St. Charles

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