Cherokee Grand Hotel

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Primary image
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Premier Room, 2 Queen Beds, Non Smoking, Mountain View | Living area | Flat-screen TV
Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, blackout curtains

Overview of Cherokee Grand Hotel

Cherokee Grand Hotel

2.5-star property
Mountain hotel within easy reach of Harrahs Cherokee Casino

8.2/10 Very good

1,006 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
196 Paint Town Rd, Cherokee, NC, 28719
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
For families
  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In a national park
  • Harrahs Cherokee Casino - 8 min walk
  • Great Smoky Mountains National Park - 7 min drive
  • Great Smoky Mountains Railroad - 16 min drive
  • Western Carolina University - 30 min drive

Getting around

  • Asheville Regional Airport (AVL) - 71 min drive

Restaurants

  • Frontier Pancake House - 4 min walk
  • Wendy's - 4 min walk
  • Ruth's Chris Steak House - 10 min walk
  • Grounded Coffee Shop & Food Factory - 10 min walk
  • Pizza Hut - 15 min walk

About this property

Cherokee Grand Hotel

Hotel near Harrahs Cherokee Casino
Cherokee Grand Hotel provides amenities, such as free continental breakfast and a fireplace in the lobby. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Smoke-free property, a 24-hour front desk and a lift
  • Coffee/tea in the lobby
  • Guest reviews say great things about the overall value
Room features
All guest rooms at Cherokee Grand Hotel include thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as complimentary wireless Internet access. Guest reviews speak positively of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with cable channels
  • LED light bulbs, fridges and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 90 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until 4 AM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (18 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property
  • No alcohol served on site

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay free

Services

  • 24-hour front desk
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Fireplace in lobby
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9:00 PM
  • The seasonal pool is open from June to October
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Cherokee Grand Hotel
Inn Of The Seven Clans Hotel Cherokee
Ramada Cherokee
Cherokee Ramada
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Frequently asked questions

Does Cherokee Grand Hotel offer free cancellation for a full refund?
Yes, Cherokee Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cherokee Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Cherokee Grand Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9 AM to 9:00 PM.
Are pets allowed at Cherokee Grand Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cherokee Grand Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Cherokee Grand Hotel?
You can check in from 4:00 PM - 4 AM. Check-out time is 11 AM.
Is there an on-site casino at Cherokee Grand Hotel?
No, this hotel doesn't have a casino, but Harrahs Cherokee Casino (8-min walk) is nearby.
What is there to do at Cherokee Grand Hotel and nearby?
Cherokee Grand Hotel has a seasonal outdoor pool.
Are there restaurants at or near Cherokee Grand Hotel?
Yes. Nearby restaurants include Frontier Pancake House (4-min walk), Wendy's (4-min walk) and Ruth's Chris Steak House (10-min walk).
What's the area around Cherokee Grand Hotel like?
Cherokee Grand Hotel is a short 8-minute walk from Harrahs Cherokee Casino and 18 minutes' walk from Oconaluftee Islands Park. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

gay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I had booked a king room - but at check in it was a double … only a shower and no shower cap or removable shower head for someone who doesn’t wash their hair every day - other than that it was fine . Higher rate than normal for the weekend so for $200 when the same room is normally $100.
Janice, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were SUPER friendly and the facility was very clean 😊 walk to the casino was awesome
Sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top quality service
This is our favorite place to stay when we plan our trip. The hotel is clean, and the staff is exceptionally friendly and helpful.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel! Very clean room too! Staff friendly and helpful too!
Susan, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Value for a Nice Room
We went to celebrate my mother-in-law's birthday. We were glad they had a shuttle to Harrah's Casino that ran every 1/2 hour. Staff were friendly and our room was clean & comfy
Douglas, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bunlam, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable stay
Karen, 1-night trip with friends
Verified Hotels.com guest review