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Extended Stay America - Houston - Katy Freeway, Houston

2.5 stars
11175 Katy FwyHoustonTX77079United States of America, ‏‎800-658-6760
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2.4 / 5
Location
Great location
Room
Room is not nice
Cleanliness
Dirty
Breakfast
Bad breakfast
47See all 47 Hotels.com reviews
From 38 reviewsTripAdvisor Traveller Rating

Extended Stay America - Houston - Katy Freeway, Houston

Hotel Info: 800-658-6760

from $66
  • Studio Two Doubles Non-Smoking
  • Studio Two Doubles Smoking
  • Studio One Queen Non-Smoking
  • Studio One Queen Smoking

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Houston Katy Freeway
  • Extended Stay America Katy
  • Extended Stay America Katy Freeway
  • Extended Stay America Katy Freeway Hotel
  • Extended Stay America Katy Freeway Hotel Houston
  • Extended Stay America Katy Freeway Houston
  • Extended Stay America Houston Katy Freeway Hotel
  • Extended Stay Deluxe Houston - Katy Freeway Hotel Houston

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1999
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Houston - Katy Freeway, Houston’s small print

Also known as

  • Extended Stay America Houston Katy Freeway
  • Extended Stay America Katy
  • Extended Stay America Katy Freeway
  • Extended Stay America Katy Freeway Hotel
  • Extended Stay America Katy Freeway Hotel Houston
  • Extended Stay America Katy Freeway Houston
  • Extended Stay America Houston Katy Freeway Hotel
  • Extended Stay Deluxe Houston - Katy Freeway Hotel Houston

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.4 /5 from 47 reviews

Extended Stay America - Houston - Katy Freeway, Houston
Poor1.0 / 5
Terrible Experience
The bds had bugs and hair int he sheets and when we asked for fresh sheets they literally handed them to us. didn't offer to help at all, we asked about a fresh comforter and they stated that they only wash them once a week and that all are the same currently. I don't think Hotels.com should affiliate with this hotel anymore.
1 night business trip
Extended Stay America - Houston - Katy Freeway, Houston
Fair2.0 / 5
Overpriced and under performing hotel.
We checked in and were given a room that had not been cleaned yet and smelled of cigarette smoke. The girl at the front desk was very responsive and got us into another room that was okay. The next morning when we got up we discovered that there was no coffee maker in the room and that the only coffee available was in the lobby. The continental breakfast was mediocre. When we went to take a shower, my son took a cold shower saying that the hot water did not work. When I looked at it the water came out of the bath nozzle hot but as soon as you diverted it to the shower head it quickly turned cold after about 10 seconds and never even thought about getting warm after that. I tried switching it back and forth but the only way to get hot water was to take a bath. Very disappointing. When I called the front desk there was not answer which was puzzling as the hotel was nowhere near capacity. When I went to the front desk they offered to switch me to another room but as we were getting showered up and ready for checkout this was no help. After paying $147 with taxes I was very disappointed. The front desk did not offer any kind of discount or compensation at all other than the offer to switch my room which was useless as we were getting ready to leave. Very poor recovery effort.
1 night family trip
Extended Stay America - Houston - Katy Freeway, Houston
Poor1.0 / 5
very dirty and stinky
I do not recommend this hotel for stay to anyone. homeless shelter is better than this hotel. -dirty hotel ,they said clean once a week not daily but I don't believe it. -cold shower all times even at mid night ,may be light warm with low pressure. -microwave was not working.bugs every where.we couldn't slip from smoke. -they said continental breakfast but just grab and go ,no eggs no cheese no butter no bread only unwashed apples and oranges with coffee and yellow color hot water with cheap serial bars. If need some help at night nobody is behind desk and you need call 0. toilette flash trunk was not working well. very dirty and stinky hotel. in first night we got sick I do recommend hotels.com to remove this hotel from hotels list. I did not feel safe in this hotel.
3 night family trip
Extended Stay America - Houston - Katy Freeway, Houston
Poor1.0 / 5
Ok stay
Old and musty but pretty quiet and the room was clean
4 night business trip
Extended Stay America - Houston - Katy Freeway, Houston
Excellent4.0 / 5
Hotel was quiet, room was clean, staff was polite. Overall stay was fine, would recommend.
2 night family trip

See all reviews

Extended Stay America - Houston - Katy Freeway, Houston

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