My stay at this hotel was horrific! The check in process went smoothly, but they put myself and my children in a room beside THE LOUDEST PEOPLE EVER. After midnight I called the front desk and complained, they did nothing. They didn’t offer to move us or make any attempt to ask the PARTY going on in the next room to stop. The next morning I woke up to find that the hotel had billed my credit card an addition $50.00 security deposit that they claimed would be removed. It has not. The manager is rude and obnoxious and would not allow me to speak when I called to ask about the additional charge. He simply said well we have a sign over and over. He also “claimed” that I signed paperwork agreeing to the security deposit. I have My copy of the paper work and that is nowhere to be found. He then advised me it’s on their copy. I asked him to email me a copy of the receipt and he refused! He said I do not Need to see what I signed! Excuse me, but if a customer asks for a copy of their paperwork why would you refuse that? Is it because YOU KNOW you didn’t tell anyone about additional charges on their Credit card? I would NEVER recommend anyone to stay in this hotel, and will certainly never stay here again. This manager should be fired for treating customers poorly, and their staff should advise customers of any additional security deposits up front. When you have been driving all day and you’re checking in to a hotel, you aren’t going to read every sign in the place.