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Mercure Newport Hotel

Photo gallery for Mercure Newport Hotel

Egyptian cotton sheets, premium bedding, Select Comfort beds
Egyptian cotton sheets, premium bedding, Select Comfort beds
Egyptian cotton sheets, premium bedding, Select Comfort beds
Egyptian cotton sheets, premium bedding, Select Comfort beds

Overview of Mercure Newport Hotel

Mercure Newport Hotel

Hotel with restaurant, near Newport Transporter Bridge

8.8/10 Fabulous

74 verified guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
  • 24/7 front desk
The price is $59
Price available on 12/19/2022
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 4 meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Conference space
  • Multilingual staff
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator

Room options

About this area

What's nearby

  • Heart of Newport
  • Cardiff Bay - 27 min drive
  • Cardiff University - 28 min drive
  • Cardiff Castle - 30 min drive
  • Principality Stadium - 32 min drive
  • Cardiff Motorpoint Arena - 33 min drive
  • Brecon Beacons National Park - 33 min drive

Getting around

  • Cardiff International Airport (CWL) - 48 min drive
  • Bristol International Airport (BRS) - 55 min drive
  • Pye Corner Station - 6 min drive
  • Newport Station - 8 min walk
  • Newport (XNE-Newport Train Station) - 9 min walk


  • Prezzo - 3 min walk
  • Tawa Indian Buffet - 3 min walk
  • Wagamama - 3 min walk
  • Pen and Wig - 3 min walk
  • Le Bistrot Pierre - 3 min walk

About this property

Mercure Newport Hotel

Located near a train station, Mercure Newport Hotel is a great choice for a stay in Newport. For a bite to eat, guests can check out NP20 Bar & Kitchen, which serves breakfast, lunch, and dinner.


English, Lithuanian, Slovenian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 135 rooms
  • Arranged over 15 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))


  • 24-hour offsite parking within 0.2 mi (GBP 15.00 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

Working away

  • 4 meeting rooms
  • Conference space (2099 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • Built in 1966
  • Safe-deposit box at front desk


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • Lithuanian
  • Slovenian
  • Thai

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Desk chair


  • Daily housekeeping
  • In-room safe

Special features


NP20 Bar & Kitchen - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 15.95 per person (approximately)


  • Parking is available offsite and costs GBP 15.00 per night (0.2 mi away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


Noise-free guestrooms cannot be guaranteed.

This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 

Mobile payment options include: Apple Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

Does Mercure Newport Hotel offer free cancellation for a full refund?
Yes, Mercure Newport Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Newport Hotel?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Mercure Newport Hotel on Dec 19, 2022 start from $59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Newport Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Newport Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Mercure Newport Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Mercure Newport Hotel and nearby?
Recommended spots to visit include Newport Transporter Bridge (2.7 mi) and Riverfront (2.9 mi), along with University of Wales-Newport (3.2 mi) and Llanfrechfa Grange Hospital (5.3 mi).
Are there restaurants at or near Mercure Newport Hotel?
Yes, there's an onsite restaurant, NP20 Bar & Kitchen. Nearby restaurants include Tawa Indian Buffet (3-min walk), Wagamama (3-min walk), and Pen and Wig (3-min walk).
What's the area around Mercure Newport Hotel like?
Mercure Newport Hotel is in the heart of Newport, a short 8-minute walk from Newport Station and 3 minutes' walk from Friars Walk Newport.

Overall score and ratings






Staff & service




Property conditions & facilities



4/10 Fair

TOO HOT- no windows= head ache all night
The worst nights sleep iv ever had, in any hotel ever. This is simply down to the hotel being way too hot & stuffy, no air conditioning and no windows to open. With No FAN! I stayed in the 12th floor- room was about 23/24C as soon as I walked in. The ‘air conditioning’ wall. console allowed me to turn it down to 19C - really not sure if it even got close. This heat, coupled with no windows that open in the building, made for such a dry, headachy, awful night. Hotel staff were helpful ish- the manager checked that I check the buildings heating/cooling system and confirmed that 19C was its lowest setting available. Some bottled water was brought to the room. NO FAN was available throughout the entire building either. It’s a real shame, as the building is very new and modern- install some proper AC and time the heating down!
Brett, 1-night business trip
Verified guest review

8/10 Very Good

Kerry, 1-night trip
Verified guest review

10/10 Exceptional

Stephen, 2-night trip
Verified guest review

10/10 Exceptional

Philip, 1-night trip
Verified guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified guest review

2/10 Poor

if you have disability or want a room, avoid
Hotel oversold rooms and hope people do not show, if one shows say sorry and refuse to give a refund. also for someone who disabled, there no disabled parking space to drop someone off even. also it has stairs to get into lobby. hence I would not recommend this hotel, which is shame cause Mercure is normally good.
Mark, 1-night family trip
Verified guest review

10/10 Exceptional

Elliot, 1-night trip
Verified guest review

10/10 Exceptional

Excellent just everything was amazing. Best location best rooms. Very well made hotel.
Vivek, 1-night trip
Verified guest review

8/10 Very Good

Lyndsey, 1-night trip
Verified guest review

10/10 Exceptional

We was in Newport on business had an amazing stay at this hotel
S, 1-night business trip
Verified guest review