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3-star hotel with 24-hour fitness, near University of North Carolina at Charlotte
The hotel had a strong odor like of weed and cleaning solution to cover up the smell. The…
Apr 12, 2022
Smelled like a retirement home. Rooms were clean but had funny odor
Apr 3, 2022
This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
I was a little disappointed with the availability to cable channels. I would like if you could access your own streaming services. I didn't bring my laptop with me.
Amy, 1 night trip, Mar 26, 2022
Verified Hotels.com guest review
Enjoyed my stay and nice amenities, one take away was moths and door was not sealed at the bottom so noise and creatures are able to slip past. It was cool
Ashley, 4 night family trip, Jan 3, 2022
Verified Hotels.com guest review
Front desk very helpful and nice, clean room with lots of space.
Elbert, 1 night trip, Dec 20, 2021
Verified Hotels.com guest review
I stayed here based off the “very good” rating received by guest. This hotel left more to be desired. The hallway on my floor had an odor and I could smell cigarette smoke through the vents through out our stay. The hotel could use some updates throughout. There were a few rust spots on fixtures in the room. Overall I would give a 5 out of 10.
3 night family trip, Dec 7, 2021
Verified Hotels.com guest review
Listen I LOVE Sonesta, they have been fantastic, but I will say we stay in the same room for a month without custodial services, I never knew when so I tried to just deal. Yesterday the 10th the room was cleaned which was the first for our stay, she was fantastic, zero complaints. I would only ask to try to tackle the rooms with a different strategy?
Victoria, 7 night trip, Dec 3, 2021
Verified Expedia guest review
I asked for a smoke free room, but it I got sick from the excessive amount of smoke in the room. It was roach infested. I had to check out early.
Eli, 2 night family trip, Dec 3, 2021
Verified Orbitz guest review
Very quiet stay. Hotel was clean and employees friendly. The place could use updating seemed a bit disheveled.
Beth, 1 night trip, Nov 20, 2021
Verified Hotels.com guest review
I absolutely loved the cleanliness of this location. The room was absolutely beautiful. The only thing I would change is the water pressure in the shower…It was set to like 1000…lol
1 night trip, Nov 19, 2021
Verified Hotels.com guest review
It was nice
Donald, 1 night trip, Nov 13, 2021
Verified Hotels.com guest review
When book the included was breakfast but staff said no Disappointed since there’s nothing close by
waheed, 2 night family trip, Nov 9, 2021
Verified Hotels.com guest review