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Gran Hotel Mercedes

Photo gallery for Gran Hotel Mercedes

Front of property
Free WiFi
Free WiFi
Standard Triple Room | Free WiFi
Free WiFi

Overview of Gran Hotel Mercedes

Gran Hotel Mercedes

3.0 star property
3-star hotel in Mercedes with restaurant and bar/lounge

7.4/10 Good

17 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Restaurant
Map
Calle 16, n690, Mercedes, Buenos Aires, 6600

Room options

About this area

Restaurants

  • Don Huberto - 3 min walk
  • Club Mercedes - 3 min walk
  • Café Martínez - 3 min walk
  • La Recova - 5 min walk
  • La Vieja Esquina - 7 min walk

About this property

Gran Hotel Mercedes

When visiting Mercedes, Gran Hotel Mercedes is a great choice to consider. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms

Arriving/Leaving

  • Check-in time from noon until noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Television in common areas
  • Communal living room

Accessibility

  • Lift

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating

Freshen up

  • Bath or shower
  • Bidet
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon checkout for all residents of Argentina. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveller will also be subject to the national VAT (21%).

Optional extras

  • Housekeeping is available for an additional fee

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Long-term renters welcome. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Gran Hotel Mercedes Hotel
Gran Hotel Mercedes Mercedes
Gran Hotel Mercedes Hotel Mercedes

Frequently asked questions

Does Gran Hotel Mercedes offer free cancellation for a full refund?
Yes, Gran Hotel Mercedes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Gran Hotel Mercedes?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Gran Hotel Mercedes?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Gran Hotel Mercedes?
Sorry, there's no on-site parking at Gran Hotel Mercedes.
What are the check-in and check-out times at Gran Hotel Mercedes?
You can check in from noon - noon. Check-out time is noon.
Are there restaurants at or near Gran Hotel Mercedes?
Yes, there's an on-site restaurant. Nearby restaurants include Café Martínez (3-min walk), La Recova (5-min walk) and La Vieja Esquina (7-min walk).
What's the area around Gran Hotel Mercedes like?
Gran Hotel Mercedes is a short 5-minute walk from Our Lady of Mercy Basilica and 5 minutes' walk from San Martin Square.

Reviews

7.4

Good

7.4/10

Cleanliness

7.4/10

Staff & service

5.3/10

Amenities

6.7/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Good

Falta de compromiso comercial.
En primer lugar las fotos que proponen en internet no tienen nada que ver con lo que te dan al momento del alojamiento. Además respecto de la tarifa nos cobraron más caro que lo pactado a través del Hoteles.com aduciendo que si hubiéramos contratado el alojamiento directamente con el Hotel iba a ser más económico. Por último si bien la tarifa era u$d 50 nos cobraron a una cotización de $180 por dólar cuando el valor del dólaroficial en el momento del pago cotizaba a $ 150!!
Ricardo Humberto, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Todo bien
Horacio Lopez, 1-night family trip
Verified Expedia guest review

2/10 Poor

Hotel viejo, objetos rotos, oxidados, toallas con agujeros ! Muy RUIDOSO !!! Entre las 4 y 6h30 de la mañana rodeo de motos ! Ventanas que no cierran... Una vergüenza de hotel !
Diego, 2-night trip
Verified Expedia guest review

8/10 Very good

Recomendável
Hotel ao contente, antigo mas limpo e bom conforto
Carlos Alberto de, 1-night trip
Verified Hotels.com guest review

6/10 Good

jose luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

oscar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ALEJANDRO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo muy bien. Disfrutamos mucho la estadía
1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Decepcionante
Habitaciones aceptables, baños viejos y descuidados, pisos viejos, solo un ascensor para 2 personas, nadie cumple el protocolo anti Covid los empleados de recepción no usan barbijo, el desayuno es impresentable! Tienen wifi sin acceso a internet, no tienen estacionamiento, las toallas son viejas muy finas, todos los accesorios del baño oxidados, muy pocos enchufes en la habitación, dentro de las habitaciones falta lugar para apoyar la ropa, no me parece de 3 estrellas como estaba calificado ni las fotos se corresponden con la realidad, realmente me sentí estafada!
maría gabriela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Buena opción en el centro de Mercedes
Buen hotel, aunque falta un poco de mantenimiento en algunas zonas del edificio. Al hacer el check in, nos atendió una señora mayor de trato correcto pero un poco frío. Las habitaciones estaban listas, resultaron cómodas y de buen espacio. Se puede estacionar en la calle, y hay una YPF y un supermercado Dia a pocos metros.
1-night family trip
Verified Hotels.com guest review